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We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience.
The platform is user-friendly and provides detailed analytics, helping us to keep track of shipping costs and performance.
If you're running an e-commerce store on Shopify and looking for a reliable shipping partner, Shiprocket is definitely worth considering!
Have really helpful team for support
tracking page for shopify is not visable , how to connect tracking page for shopify store?
Hi! I wonder what went wrong. Please share your concern in details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- RV
OVERALL GOOD EXPRIENCE COMPARE TO OTHER
I told to Mr harsh, The overall experience is good with shiprocket,
but just bad experience feel with claim team, They are just giving us only date not solution.
Nice service.Good for new eCommerce business. Get multiple choice for courier companies in one roof. The portal is easy to use. Customer service/ support are ok but need some more improvement and feasible.
Overall a very good interface and reliable account managers. Faced some delivery delays but received assistance to resolve the issue.
Good rates and a very good software interface. Does the job smoothly. The option of couriers and support of RM is nice although they don't provide a direct number to contact.
Dear Customer,
Thanks for taking the time to share your prestige opinion with us. We feel bad for the way it turned out to be. Please help us here with your contact details at escalation@shiprocket.in so that we can connect with you to hear about your feedback and seek a chance to improve our service for you in future.
Team Shiprocket
It has simplified our shipping. Some of the things that we really love about their app is (a) Dashboard (b) Order Tracking (c) NDR automation. Their team is very helpful and prompt with solving our issues. Gurjot Bhela is our account manager,he is taking responsibility to solve our every problem.
Thank you
Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket
We have had challenges for a while understandably due to COVID-19. However the account has been efficiently managed by Mr. Gurjot Singh Bhela. He has been available round the clock ensuring our concerns are duly addressed. Still looking for a payment solution for COD as customers are running short of cash (can have cards/ payment-links/ UPI/ Wallets, etc.). Assuming it is work in progress
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket