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The customer support team at Shiprocket is outstanding. Prompt responses, proactive issue resolution, and a customer-centric approach make them a valued partner,Shiprocket's dedicated account management has been instrumental in tailoring solutions to our unique needs. Their flexibility and willingness to adapt are truly appreciated." – Anil Hamercop
Overall experience has been good. Kudos to our KAM Preeti Goel for always being available to help and resolve.
Good shipping company. Faster in solving issues. Helpful account manager prakash anand. Cod Remitance is very fast. Good company overall.
Absolutely recommended..Shipped more than 30 thousand parcels with SR over the last 5 years+. Absolutely user friendly portal and support team members..
Hi,
We Are Vedic Spoons, We like to Appriciate the Efforts of Mr.Rohit WHO PROVIDE US QUICK RESOLUTION Regarding order syncing we are now totally satisfy with the resloution provided, thank you
We Used this app for our business. It really helps since it has the solution for shipments at one place.
Dear Ayur Kart,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
Team Shiprocket
Very smooth services and always there to help out.
Have increased my store sales as the delivery has been on time.
Hi, This is not the kind of experience we would want our customers to have and we'll surely take this on priority. Furthermore, keep maintaining your faith in us. We will share an update soon with you regarding the issue. - Team Shiprocket
This is the best shipping app available in India . Trust me i have used many shipping apps but this is the best tat there is. The best feature is their customer support. Go for premium plans as you get dedicated account managers and NDR support. Another great feature is NDR panel where you can track the not delivered shipments and you can give instructions to the couriers from the panel itself.
Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket
The customer support team is always ready to assist, making our shipping experience hassle-free." The real-time tracking and timely updates have been invaluable in keeping our customers informed.
Dear Fleck,
We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at escalation@shiprocket.in and we will get back to you promptly.
Team Shiprocket
Been using over the past two years! Really happy with their service, and prioritisation and professionalism that they have shown, Thank you team
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket