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Mr. Arav from shiprocket helped in resolving issue regarding order not sync.
Pros: Cutting edge tech app; Well integrated User friendly interface; Logistic charges are not too high; Daily pickups.
Cons: Low manpower->slow response and action; High no. of weight discrepancies on even freezed SKUs; insufficient client support on FAKE ATTEMPTS.
Shiprocket is the best and easy platform for eCommerce entrepreneurs but they have to fire some people from the support team. I'm very disappointed with the support system. They disconnected my call 3 times.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you ...
UPDATE:
1. We moved our Invoicing to Shopify as it was GST integrated before Shiprocket and easier to use. Problem 2 listed below solved! No thanks to Shiprocket!
2. A new issue of False Weight claims by shipping partners, even after we increased the entered weights by 10% over the actual weighs. Wonder if shipping partners like FedEx and Delhivery are doing this to get past the discounts? You ...