Shiprocket: eCommerce Shipping

Great customer service and one click integration works seamless for IN Users. Daily Email reporting is best as far we used many platform. Account manager very responsive . We worked with aditya last 6 months with great support services.

“I thought you handled that call very professionally,” or “I admire the way you are so cordial and polite with every caller,” can provide agents with a better understanding of what they are doing well versus what they could be doing better.
yashika kapoor

Quite helpful app helps in order processing also the rates are also the best in the market

Great app, very helpful and quick responses.

excellent service. been 4 years!

Good Shipping Platform for your couriers.

Excellent Services

Easy to use and great service!

For small business like us, each and every single customer is very important and if any issues on delivery, shiprocket takes care in priority. My SPOC Siddharth Rathore and customer care support team works even off timings to help me address the customer issues. Delivery boost another feature where we don’t have to take care of every undelivered package, they handle the reattempts. I had used Delhivery directly where i never get weight discrepancies but here i get too many whenever i use Delhivery. Though its not a shiprocket issue, it is still annoying but my SPOC took care of those too. Overall happy user. Panel is very smooth.

Have mostly had good experience on Shiprocket. Have been using it for more than 4 years now.

Once in a while we do face fake weight discrepancy issues which I hope Shiprocket takes necessary actions.