Shiprocket: eCommerce Shipping

Gurjot Bhela is our new manager who has been assigned to us from the month of September.
The services provided are really good and efficient.
One feedback for Shiprocket is that if you are doing 5k-6k shipments monthly, it becomes really costly.

The experience is really good with shiprocket and the account manager Bhanuvendra is really helpful and guides us very much in all the works and management.

We had a fairly difficult start with Shiprocket. The Shopify orders would automatically sync. But arranging for pickups on time, packages being randomly made RTO and unfair weight discrepancy charges had almost made us stop using the platform. Our requests to Shiprocket support would take a long time to get a human response.

However, in the last couple of months. We were assigned a dedicated account manager (Gurjot Bhela) and things seem to have become better. In spite of lockdowns across several states, Gurjot has been been there to help and support us and always does more than what his job requires him to do, be it helping out on holidays or late at nights. This has helped us streamline our operations.

Still, there is always room for improvement, especially with the Shopify Panel. Allowing splitting of shipments for orders created from Shopify, automatically integrating Shopify Warehouses with Shiprocket Pickup locations, having default values set for shipment dimensions, inheriting changes made on Shopify orders into the Shiprocket panel to name a few.

That being said, it is a good tool when you handle a large shipment volume like us. I recommend them for a mid to large sized company.

My order was not getting updated in Shiprocket , Mr ayaan ji called me and solved my problem.
thank u mr ayaan

Using shiprocket for about a year. Support is good from Anurodh. All the weightage issues are from courier services. Shiprocket is trying their best to be transparent in the process.

Ship rocket is the best shipping tool for any eCommerce player, easy shipping mythology, 5 + stars. Account manager Sarika Dixit is having deep knowledge in this sector, very co operative, helpful. imagine experience with shiprocket, Such type of tool should be recommended always.

Shiprocket is a good app if you want all in shipping solutions from low prices to tracking. Ayushi my account manager has helped me regarding some issue i faced with couriers NDR and everything.

Easy to understand panel and quick support. Mr. Nirvikar and Mr. Raushan Raza helped me with the whole setup very efficiently. Recommended. Pricing could have been a bit better.

Been using Shiprocket for over 2 years now amazing service hassle free and grate service. Our account manager MR. Aman Grover is also extremely helpful.

We have been using Shiprocket for over a year and half and we find it really easy to work. Our account manager, Himanchali tries her best to get issues sorted for us