Shiprocket: eCommerce Shipping

They are big scammers. I sent a secure shipment of Around Rs 5700 with bluedart. The shipment was marked rto but the rto was never delivered to me. shiprocket said we will mark it lost if you do not receive it. I opened so many mutiple tickets and gave them recording of bluedart in which they were clearly saying that shipment has been damaged and we are marking it as destroyed. After 80 days of fighting shiprocket is saying we will not pay you anything as it has been marked as destroyed. They will eat your hard earings like this. This money which they have scammed will never work for them. Lastly I will say this company will be closed by 2028 this is my wish . God always see everything. Bluedart tracking: 78047520423

Very poor delivery service.
3 delivery attempts were marked failed, but no call was received by the customer even once.
Still the reason shows “Customer refused”, which is completely incorrect.
Such false updates are unacceptable and harm seller and customer trust.

We’ve been using Shiprocket for our shipments, and the service has dropped sharply. Deliveries are being marked as “attempted” when no one even visits the address. Prepaid orders are stuck in hubs for days with no real updates. On top of that, we’re now seeing fake weight disputes being raised, even for products with standard, verified packaging. It feels like a systematic issue meant to charge extra without justification.

We’ve sent emails, raised tickets, and called support multiple times. The responses are copy-paste statements that don’t solve anything.

Instead of simplifying logistics, Shiprocket has turned into a constant source of delays and unnecessary charges. We’re now actively looking for a more reliable courier partner who values transparency and timely delivery.