Shiprocket: eCommerce Shipping
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- Vývojář
- Shiprocket - Shipping in India
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Shiprocket helps Indian businesses automate shipping operations & fulfill orders across the world.
With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more.
- Automated Shipping Workflows
- Returns and Refund Management
- Buyer Communication Management
- Affordable International Shipping
Uvedena
6. červenec 2017
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
Funguje s:
Amazon, eBay, Razorpay, PayoneerCena
Lite Plan
Zdarma
- Shipping rates starting @Rs 29/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Basic Plan
$17 / měsíc
- Shipping rates starting @Rs 21/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Advanced Plan
$34 / měsíc
- Shipping rates starting @Rs 20/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Pro Plan
$52 / měsíc
- Shipping rates starting @Rs 19/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Lite Plan
Zdarma
- Shipping rates starting @Rs 29/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Basic Plan
$17 / měsíc
- Shipping rates starting @Rs 21/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Advanced Plan
$34 / měsíc
- Shipping rates starting @Rs 20/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Pro Plan
$52 / měsíc
- Shipping rates starting @Rs 19/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní.
Recenze (683)
PATHETIC SERVICE. THEIR CARRIER PARTNERS ARE SHOWING RTO DELIVERED EVEN IF THE ORDER IS ALREADY DELIVERED TO THE CUSTOMER.
ALSO THEY ARE NOT SETTLING THE MONEY AS WELL. THIRD CLASS COMPANY. SUCH THIEVES THEY ARE.
Hi! That's not what I want you to experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB
Very bad service product support team does not work properly
Products are not delivered. When we tell AM, 30 days pass by and then even RTO is not delivered Even if the courier makes a mistake, just look at this return %
Hi! I certainly understand your concern here and apologize for the hassle. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and I will connect with you on priority.- MB
Customer care only knows to give time 24-28hours they will not do anything. i lost my sales + customers and got bad reviews on my site. Even if you will fill NDR (with recording) even if you will do conference call with shiprocket and customer. they are helpless only can give 24-28hours time if courier boy wants he will if not he will return.
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Hi, I apologize for your recent negative experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and I will connect with you on priority.- MB
PATHETIC SERVICE- there is no option to create a ticket if the orders are not delivered or RTOed without even reaching out to the customer. Ticket cases go unanswered and damaged/broken/lost shipments are never paid for.
The so called escalation@shiprocket.com id does not receive emails and the "hold on" update on the review is again a FRAUD review with no action being taken.
Hi! That's not what I want you to experience. Please be assured that I have highlighted and prioritized this concern. You will get an update by tomorrow. Kindly hold on until then. Your patience is appreciated in the interim. - MB
Absolutely infuriating! Shiprocket turned my orders into a disaster zone. Forget on-time deliveries – my customers waited 10-15 days extra, then what? They just rejected the orders! Lost sales, unhappy customers – thanks a bunch, Shiprocket.
But the nightmare doesn't end there. Picking up the products? Another saga. It took me 7-10 calls for EACH shipment just to get their support team to schedule a pickup. And let's not forget, half the time they had no clue where the package even was!
Look, if you value your business and your customer relationships, don't even think about using Shiprocket. Find a shipping partner who actually delivers on their promises. Because with Shiprocket, you're risking a whole lot more than just a late package.
For your reference I am giving some orders AWB numbers here:
10303472446
SRTC5242132296
Hello! Thank you for your valuable time during the conversation over a call. I hope your concern has been addressed. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
Podpora
Partner Shiprocket - Shipping in India může zodpovědět všechny otázky k aplikaci Shiprocket: eCommerce Shipping.
Vývojář
416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008, IN
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
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