Recenze (814)

Celkové hodnocení
4,2
Počty podle úrovně hodnocení
  • 76 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 3 % hodnocení s 2 hvězdami
  • 14 % hodnocení s 1 hvězdami
Datum úprav: 6. květen 2024

After my review Justin B. Replied from Shipstation on April 23rd they said they would escalate the problem it's now May 6th and still no response. For some reason Fedex does not work and they can't seem to fix the problem.

Healthymouth Canada
Kanada
Doba používání aplikace: 6 měsíci
Vývojář ShipStation odpověděl 23. duben 2024

Thank you for the review - we're sorry to hear that our Support has been unable to assist you, but we'd love the opportunity to help! We've reached out to the email on your account. Looking forward to working together with you and hoping to hear back soon!

6. únor 2024

The customer service is top notch. I had received a call from Stancey, and she helped make shipping easier and even send me the related guides that I wouldn't have been aware of with out her.

She's been keeping in touch to help answer all my questions. It's been by far the best customer service experience I've had.

Artemis Pet Food Company
Spojené státy
Doba používání aplikace: Asi 2 měsíci
3. leden 2024

Shipstation was extremely easy to setup. I was able to link it to my Shopify store seamlessly. After tinkering around with it and watching a few youtube videos I trained my team and was ready to go within an hour. I was called by the onboarding team but didn't real need the assistance. Highly recommend for the easy of use and seamless integration.

Boujie & Co. Boutique
Spojené státy
Doba používání aplikace: Asi 2 měsíci
1. březen 2024

We use ShipStation and Shopify with 3 different businesses.
We could not be happier with the service and the Apps.

SIM RACE CITY
Spojené státy
Doba používání aplikace: 10 měsíci
7. březen 2024

Hands down the worst app I've ever used. Things break all the time, nothing works properly, features suck for an app in development for 10+ years, customer service is basically just set up to tell you nothing is possible or "under investigation" with no follow ups or a follow up after like 2 months - with of course no resolution. I don't ever leave reviews for good or bad apps. This is definitely the one exception, and the $0.08/label on bringing our own carrier was icing on the cake.

PAP MD
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář ShipStation odpověděl 8. březen 2024

Thank you for your review! We're sorry to hear that we have missed the mark but would love the opportunity to make it right. We have located your open ticket and will be in touch to assist shortly!

2. únor 2024

Got set up right away and was given a free trial. The shopify integration was seamless and orders import in a timely manner. Stancey has been a great help and deserves a raise!

The Mighty Fish
Spojené státy
Doba používání aplikace: 3 měsíci
22. květen 2024

Fantastic software. Easy integration to Shopify.

KoboldTradingPost
Spojené státy
Doba používání aplikace: Asi 2 měsíci
9. květen 2024

sticking with shipworks. this is royal pain in the butt to set up and pricey compared to shipworks. Been with shipworks for 15yrs but fulfillment wanted this. Fulfillment will have to change.

Toltrazuril Shop
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář ShipStation odpověděl 13. květen 2024

Hi there, thank you for the review. We're sorry to hear that you've had some trouble getting your account setup, but we'd love to help! We've reached out to the email address on file for your ShipStation to assist. Please respond there and we'll get started. Hoping to hear back from you shortly!

20. duben 2024

Our new 3PL uses this app for shipping labels so unfortunately we are stuck with them at least for now. Since moving to them I've seen a 20% increase in my shipping costs. They use Stamps.com for USPS which has shitty rates and you can't switch to shippo or pirate ship. You can hook up your own accounts if you have them for UPS, Fed Ex, DHL and some others but none that handle USPS. I'm also not in love with the way the app works and the customer service is non-existent. I want to add a rule for the packers to add an insert for orders auto-tagged in shopify as first time buyers but I can't get it to work and I can't get anyone to help. i'm spending way too much of my time on this app.

Shop Foodocracy
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář ShipStation odpověděl 23. duben 2024

Hey there, thank you for taking the time to post this review. We’re sorry to hear that our platform is not meeting your expectations - we’d love the opportunity to work with you and help optimize your shipping with ShipStation. We’ve reached out to the email on your account and look forward to partnering together. Thanks again!

26. březen 2024

User friendly interface, great shipping options, fast & friendly support & account management.

bohohippyshop
Spojené království
Doba používání aplikace: 8 měsíci