ShipStation , Počet recenzí: 724

Celkové hodnocení
4
Počty podle úrovně hodnocení
  • 75 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 3 % hodnocení s 2 hvězdami
  • 14 % hodnocení s 1 hvězdami
7. březen 2024

Hands down the worst app I've ever used. Things break all the time, nothing works properly, features suck for an app in development for 10+ years, customer service is basically just set up to tell you nothing is possible or "under investigation" with no follow ups or a follow up after like 2 months - with of course no resolution. I don't ever leave reviews for good or bad apps. This is definitely the one exception, and the $0.08/label on bringing our own carrier was icing on the cake.

PAP MD
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář ShipStation odpověděl 8. březen 2024

Thank you for your review! We're sorry to hear that we have missed the mark but would love the opportunity to make it right. We have located your open ticket and will be in touch to assist shortly!

13. březen 2024

stancey has been a huge help! thank you for helping solve my problems!

Kechi Bath Company
Spojené státy
Doba používání aplikace: 8 měsíci
19. leden 2024

Choose this app because it is used by many big brands, the price was right, and the integration between multiple selling platforms is perfect.

Saves me so much time and money when it comes to shipping.

Both Lighting USA
Spojené státy
Doba používání aplikace: 3 měsíci
2. únor 2024

Got set up right away and was given a free trial. The shopify integration was seamless and orders import in a timely manner. Stancey has been a great help and deserves a raise!

The Mighty Fish
Spojené státy
Doba používání aplikace: 3 měsíci
19. březen 2024

Works great. Orders transfer seamlessly from Shopify. Rates are spot on. Very efficient and friendly workflow!

SafeWatchSolutions
Spojené státy
Doba používání aplikace: 11 měsíci
18. leden 2024

I appreciate the follow-up calls from my representative, Stancey. She is consistently prompt with her callbacks and exhibits great patience in addressing my questions. What sets her apart is her dedication—she took the initiative to visit our e-commerce site, SpiritofCAN.com, showcasing a genuine interest in understanding our business. This speaks volumes about their authentic commitment to our partnership.

Spirit of CAN.
Spojené státy
Doba používání aplikace: Téměř 6 roky
19. březen 2024

It makes shipping cheap and easy!

Boosted Safe
Spojené státy
Doba používání aplikace: 9 měsíci
15. únor 2024

I have had a lot of trouble calculating shipping costs. Sometimes my customers are charged way too much and sometimes way too little

O3Vets
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář ShipStation odpověděl 21. únor 2024

Thank you for your review! We’re sorry to hear we missed the mark and would love to help. Our support team has reached out directly and would like to schedule a time to hop on a call to work together. We’ll be keeping an eye out for your reply. Thanks again!

20. duben 2024

Our new 3PL uses this app for shipping labels so unfortunately we are stuck with them at least for now. Since moving to them I've seen a 20% increase in my shipping costs. They use Stamps.com for USPS which has shitty rates and you can't switch to shippo or pirate ship. You can hook up your own accounts if you have them for UPS, Fed Ex, DHL and some others but none that handle USPS. I'm also not in love with the way the app works and the customer service is non-existent. I want to add a rule for the packers to add an insert for orders auto-tagged in shopify as first time buyers but I can't get it to work and I can't get anyone to help. i'm spending way too much of my time on this app.

Shop Foodocracy
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář ShipStation odpověděl 23. duben 2024

Hey there, thank you for taking the time to post this review. We’re sorry to hear that our platform is not meeting your expectations - we’d love the opportunity to work with you and help optimize your shipping with ShipStation. We’ve reached out to the email on your account and look forward to partnering together. Thanks again!

3. leden 2024

Shipstation was extremely easy to setup. I was able to link it to my Shopify store seamlessly. After tinkering around with it and watching a few youtube videos I trained my team and was ready to go within an hour. I was called by the onboarding team but didn't real need the assistance. Highly recommend for the easy of use and seamless integration.

Boujie & Co. Boutique
Spojené státy
Doba používání aplikace: Asi 2 měsíci