Recenze (813)

Celkové hodnocení
4,2
Počty podle úrovně hodnocení
  • 76 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 3 % hodnocení s 2 hvězdami
  • 14 % hodnocení s 1 hvězdami
16. březen 2023

Does not integrate, does not work. App is unsupported in Shopify. I would steer clear.

I have contacted support multiple times and I haven't had any proper response, telling me that it's not their issue, or to use a work-around that is basic.

Valentia Skincare
Spojené státy
Doba používání aplikace: Více než rokem
Datum úprav: 20. prosinec 2023

My below review changed after realizing that Shipstation almost doubled their subscription pricing (specially with Canadian $ conversion) with just a mass emailing (no authorization consent requested) and NOT providing Real Time Rates options in Canadian Subscription although their rates are same as in USA. Not worth service for the kind of subscription package price! Cancelling our subscription!!
ShipStation works and integrate very easily with our Shopify store. It simplifies the eCommerce system. Orders are automatically pulled for shipping cost comparison, tracking & customers notification, all updated in the blink of moments. Can't imagine operating a small business without shipstation tools! It's a necessity!! It is 5* rated tool except the fact that the monthly subscription charges should have included customer service as and when required. Reaching tech support a twisted hassle, raising tickets and waiting. Hope they can include tech support as part of every package.

HospitalityEmporium
Kanada
Doba používání aplikace: Asi rokem
3. srpen 2023

not cheap not worth it

Vita Hot Deals
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář ShipStation odpověděl 10. srpen 2023

Hi there, we are sorry to hear that our platform has missed the mark! We have various plan levels to fit any shipper along with robust features to ensure you are shipping as efficiently as possible. We would love the opportunity to earn back your business in the future.

6. červen 2023

Terrible app. We often have issues with orders not uploading. ShipStation Support can take days to begin investigating issue. Huge headache!

MARIN RAW
Spojené státy
Doba používání aplikace: Asi rokem
Datum úprav: 10. září 2020

I wanted to install the app knowing the app's review is low,
but it's seem these low reviews are correct and it's not a good app at all, After connecting the app to my Shopify store, it never shows orders, first issue

Alieva
Spojené státy
Doba používání aplikace: 12 měsíci
23. září 2022

This was the best app we had. Once it was updated IT IS COMPLETE TRASH!! Their support will take weeks with no help. A glitch a day will make you feel like you work for Ship station and not your own business.

Tristar Plants
Spojené státy
Doba používání aplikace: 12 měsíci
25. duben 2023

The app works great when it works, but when it glitches and your shipping company charges you 30,000 for labels that were made by mistake, Shipstation is dismissive and slow to respond, let alone correct the issue.

Very very dissapointed in their level of service.

WheelWiz
Kanada
Doba používání aplikace: 11 měsíci
12. červenec 2022

Loyal ShipStation user for years, had gotten quite used to things and everything ran fairly smoothly. Had gotten the new layout forced upon me but always could switch back. Now that the V3 is rolled out and forced upon us with no reverting, our ability to ship effortlessly is impossible. We have been on support calls for hours only to be told "huh, that's weird" and no solution in sight. Now having to manually adjust every one of our hundreds of orders because of glitches and bugs in this new layout that they have been working on for over a year. It's really sad, I loved this stuff, and now it's borderline unusable, and searching for other solutions.

Outbound Lighting
Spojené státy
Doba používání aplikace: 10 měsíci
Datum úprav: 19. září 2021

Just tried to use and not allowed to purchase and print label, you've been taking monthly charges and the first time I try it , it failed

upallnite too!
Spojené státy
Doba používání aplikace: 10 měsíci
24. červenec 2023

Absolute rubbish. The support is shocking, so incompetent and will never acknowledge an error. The servers are always down, shipconnect doesn't work half the time and the don't include the discounts in the commercial invoice so the customers get chared taxes on what the items cost full price not what they actually paid for them.

WILN.com
Spojené království
Doba používání aplikace: 10 měsíci