Recenze (815)

Celkové hodnocení
4,2
Počty podle úrovně hodnocení
  • 75 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 3 % hodnocení s 2 hvězdami
  • 14 % hodnocení s 1 hvězdami
11. říjen 2024

The integration is straight-forward but lacks the ability to configure it to specific needs. For example, we operate a warehouse that both ships and provides for local pickup. The integration will not import anything without a shipping address, so we can't use it for operations (only shipping). Additionally, the frequency of sync is variable. It is fast in the morning, but slow in the afternoon (busy time). You can manually sync, but again that isn't a good operational solution.

Wholesale Printables
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář ShipStation odpověděl 23. říjen 2024

Hi there, thank you for your review! We have reached out to the email on your account to gather additional information regarding your experience. Hoping to hear back from you shortly!

5. listopad 2024

Good functions, too expensive

AUTOPOLY
Německo
Doba používání aplikace: Asi měsícem
Vývojář ShipStation odpověděl 7. listopad 2024

Hi there, thank you for your review! We have reached out to the email on your account to gather additional details and feedback. Please have a great rest of your week!

5. srpen 2021

Stamps.com owns Shipstation and likes to make a sizeable margin on the USPS Priority Mail labels they offer through Shipstation. Do your own comparisons on rates for your shipping needs before settling on any label and shipping solution for your business -- we realized that the full cubic rates that are available to us through Shopify or Shippo are always much less expensive than what Shipstation/Stamps.com is willing to provide to small businesses that do not quality for a bulk high-volume direct contract with USPS. Likewise the UPS Air and Ground rates that were offered to us with our own UPS account through Shipstation were always significantly more than the same UPS rates available to us through Shopify or Shippo. The Shipstation UI, bulk order processing and printing, the ability to print to a remote printer with Shipstation Connect, and the customer self-service returns portal were all decent and useful over the eight years we were a Shipstation customer. There is even a smartphone app for on-the-go order processing.

Seattle Thread Company
Spojené státy
Doba používání aplikace: Téměř 8 roky
Datum úprav: 8. srpen 2017

I found the app worked okay and didn't have any problems, but in the end I didn't find the extra cost and added steps to be worth it. Perhaps my volume wasn't high enough to see the benefits but I found just using Shopify's system to carry out my orders and arrange shipping to be easier and cheaper.

RARR Sportswear
www.rarr.com

Rarr
Spojené státy
Doba používání aplikace: Více než 6 roky
14. únor 2023

Good... when it works.
We constantly have issues due to updates. They change things that dont work as well for us, then we have to change how we process our orders.
Right now, our orders will not even import to ShipStation and they can't tell us why.

Cyrus Distribution
Kanada
Doba používání aplikace: Asi 4 roky
Datum úprav: 2. září 2020

I use this app to manage my inventory in 6 marketplaces. As long as it is working and uploading tracking and counting things correctly it is ok, but if you have a problem and need support then they hang you out to dry. ZERO customer service and problem solving. We used to have Stitch labs and it was expensive, so you get what you pay for with Sellbrite. They need to have customer support on chat. We are a pretty big seller and need better support

Plan B Fashionista Boutique
Spojené státy
Doba používání aplikace: Asi 4 roky
30. červen 2022

When it is working fine, it is a treat to use. Integration with our Shopify store is a must, and it usually work great. Lots of features and integrations with carriers. Structurally, I have little to complain about. However, the app is glitchy sometimes. Various pieces stop working for short periods of time, although their "uptime meter" claims everything is A-OK. More importantly, however, their service has been getting sloooooooow. I've had 2 tickets open for days, and nobody has helped me yet. One of the tickets is essential to our business to be tended to immediately, yet... crickets. The service was always a bit lacking, but by this point they badly need more support staff.

Lammle's Western Wear
Kanada
Doba používání aplikace: Více než 3 roky
8. červen 2015

This app has definitely made shipping easier for us. The software allows auto import of customer data from many sites and shipping rates are automatically applied if filters and rules have been set up. However I'd caution anyone who is looking for shipping software to shop around. Shipstation offers no phone support, the software has difficulty automatically splitting applying shipping rates to orders containing multiple items, and the bulk import tool sucks. This means that if you have lots of customers that buy multiple items, you're still doing a lot of manual sorting. Also, if you run a Kickstarter campaign, for example, and need to import several hundred orders VIA .csv, you're going to run into problems.

Copper Moonshine Still Kits - Clawhammer Supply
Spojené státy
Doba používání aplikace: Více než 2 roky
6. listopad 2018

So, overall, I love that Ship Station integrates with a lot of our other apps and has some nice features (Alias, ability to hold orders, etc.).

I'm massively disappointed in the helpfulness of the support and miss the much more helpful people at Shipping Easy.

They also oversell the 'customize your packing slip' feature and don't provide any advice or support for that either.

Just fair warning. :-/

FrostGuard
Spojené státy
Doba používání aplikace: Asi 2 roky
26. březen 2021

I've been using shipstation for about 3 years. While works well, as you grow you see it's limitations quickly. I went from 3 shipments a day to 60 and I can honestly say, I'm not impressed. Lacking features: 1. doesn't automatically pick the lowest shipping rate if you have multiple courier accounts; 2. fails to pick up HS codes for international shipping; 3. may not pick up sale prices and country of origin for customs. Those are my 3 biggest pet peeves.

Vinyl Storage Solutions
Kanada
Doba používání aplikace: Téměř 2 roky
Vývojář ShipStation odpověděl 7. duben 2021

Thank you for your review and for letting us know where we can improve. Your feedback is important as we continue to develop and build on our integration. The team will reach out about your specific feedback to learn more. In the meantime, you can join community.shipstation.com where you can find solutions and connect with other ShipStation users as well.