ShipStation

Update: Justin worked to get this resolved, and Shipstation has now refunded the amount charged. I will continue to use Shipstation.

Their software glitched (reviewed and admitted by the support staff), which removed a decimal point. This resulted in a customs charge being drawn from our bank account of almost $6000 instead of $60. They refuse to rectify or return the money.

ShipStation has been the perfect system for our e-commerce business with a limited number of tangible SKUs we ship to customers in the US and Canada. The software is user friendly and very affordable compared to all of the other systems I reviewed. The onboarding process was awesome. Chelly Bell was my account rep and my weekly calls with her resolved every issue and question I ever had. Thanks ShipStation and Chelly!

ShipStation has been a fantastic shipping software for our business needs. Lots of options and settings to customize the software for our specific case scenarios. Great support and onboarding team that helped us get up to speed very quickly. 5 stars all around.

Switching to ShipStation has been the best decision we’ve made this year. The platform is incredibly versatile, user-friendly, and easy to navigate. It gives us full visibility and control over all our shipping needs. We’re very satisfied with the experience, and their customer support has been excellent!

Actually really good. Had a lot of concerns and been struggling with a shipping provider before I gave it a test (second time in 2 years).

Aakriti did a great job onboarding us. Big influence on us to stay and configure all setting with this app.

We have been happy with ShipStation so far. The setup process wasn't too complicated, and it has been a nice upgrade from Stamps.com. It is a nice option for larger businesses that have outgrown Stamps.

Shipstation has a lot of Shopify connectivity. They also have great customer service who have always been helpful with letting me know what options our companies have, based on the service levels they purchase from Shipstation & Shopify

We have been using Shipstation for about 5 years now and we are very satisfied with the versatility and ease of use. As our business has expanded, Shipstation has helped us keep up with changes in procedures internally with useful features such as tagging orders and use of more than one shipping carrier.

We have been using ShipStation for over four years, and are very happy with ShipStation and its integration with our accounting system.

I've been using ShipStation for several years to ship order from two of my Shopify stores. I've not had any issues, and if there is something I need help with, it's been quickly resolved. Splitting orders to ship items separately is a breeze. Adding an "order" to ship something that was not parts of a shopify order is super easy. All in all, I've had a great experience.