レビュー (820)

総合評価
4.1
評価レベルごとの件数
  • 評価の75%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の3%は2つ星です
  • 評価の15%は1つ星です
2024年8月25日

I've been very happy with ShipStation so far. For the most part, it just works. And for the times that it didn't, some settings adjustments fixed my issues. I find their offering expensive for my size business (really tiny), but it's a situation of you-get-what-you-pay-for.
Customer service has been top notch, even though I'm sure I'm one of their smallest accounts.

Zutto Fire
アメリカ合衆国
アプリの使用期間:6ヶ月
2024年9月16日

I will update my review if the support team has a resolution for printing more than 20 labels at a time. If we print more it will skip or miss orders. we called and they sent documents for us to read regarding our printer.
Do we have a printer issue or shipstation issue?

contact daniel@hairillusion.com

Hair Illusion Inc
アメリカ合衆国
アプリの使用期間:6年以上
ShipStationが返信しました 2024年9月17日

Hey there, thanks for your review and for bringing this to our attention! We've sent an email to the specified address already - if you could respond there at your earliest convenience we'd love to chat and help get this resolved. Hoping to hear from you shortly!

2024年9月19日

This has greatly helped out shipping process and helped us get off the ground. Chelly did a great job in helping us get going.

Beehive Meals
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年9月18日

Chelly was super helpful! She was very knowledgeable about the whole system. She was also very helpful with all of my specific questions and needs!

Things Engraved
カナダ
アプリの使用期間:約1ヶ月
2024年9月26日

Horrible app, took our money for using our own courier without notifying us. VERY DODGY! Aussie's steer clear of this one!

GF Oats Australia
オーストラリア
アプリの使用期間:5ヶ月
ShipStationが返信しました 2024年10月1日

Hey there, we appreciate you taking the time to try out our platform. We’re sorry to hear our pricing plan didn’t work for you and your business. We’ve sent an email to gather additional feedback and understand how we can do better. We hope for the opportunity to work together in the future!

2024年9月19日

Awesome App with great support. You can actually call them and they speak English. The rates are generally the same or better than Shopify for shipping.

Decoupage Napkins.Com
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年9月19日

There are a few connectivity issues that should be fixed but other than that we are super happy we switched from Shippo to Ship Station. Love the added functionality and most of the scale integration. Has improved our shipping efficiency tremendously!

Lash and Beauty Store
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年8月22日

ShipStation has revolutionized our operations, enabling us to rapidly scale our direct-to-consumer channel. Their platform is powerful, fast, and highly scalable.

ONE®
アメリカ合衆国
アプリの使用期間:8年弱
2024年8月12日

ShipStation is so easy to use. It walks you completely through the process of shipping your package. It sends notification about upcoming changes to carrier pricing, and services.

It also gives you Shipping analytics which is very helpful.

Exotac
アメリカ合衆国
アプリの使用期間:約3年
2024年9月30日

I would not recommend ShipStation. Customer support is terrible.

Tulsa Body Jewelry
アメリカ合衆国
アプリの使用期間:4年以上
ShipStationが返信しました 2024年10月1日

Hi there, thank you for reaching out! We're sorry to hear about your recent experience with our team but would love to help make things right. We have sent an email to you and are hoping to hear back soon. Please have a great rest of your week!