ShipStation , 724件のレビュー

We have been using this since moving over to Shopify. Pair this with a thermal printer to greatly improve order processing times!

Great App! An essential with no doubt for our business. It makes the shipping and tracking process smooth and easy. We sell across multiple sale channels and the integration was very easy thanks to their detailed tutorials. Would recommend to any growing Shopify business!

Really good app.
Pulls from our two Shopify stores, eBay, and Amazon with no problems!

Shipstation is great for keeping orders from many stores in one place. Great customer service too, very responsive!

Customer service is non-existent.. you can NOT actually talk with anyone at all regarding any issues. I have set up two users for different logins and only one works. When we attempt to remove the other user and reload them into their platform, it states that they already exist and we can not add another user to the account, yet we pay for multiple users... The platform is somewhat easy to navigate, but the service is terrible.

I can only ship from my address... I can't put any other ship from locations into the system as it will not allow you to process orders if a different address is used from your main account address.

The system sucks! Support SUCKS YUUUUUGE D!

We feel ShipStation is not only a great shipping solution, but designed and functions better than every cloud based technology platform that we've tried, including e-commerce, inventory, accounting and financial platforms, and we've experimented a lot. We're working towards having ShipStation manage workflow tasks that our other systems are meant to handle because ShipStation is so well built, it can handle them as well or better, on top of shipping tasks.

I have been a loyal Shipstation user for almost 3 years now. Recently, all the features that I loved about Shipstation stopped working correctly. The main features I used from these app was to process my Shopify orders through Amazon Multichannel Fulfilment but recently it stopped moving the orders to Shipped Status leaving it in pending fulfillment never uploading the tracking numbers. I see many others complaining about this problem also. I now have 100's of customers emailing me every week asking for their tracking numbers because Shipstation is no longer functioning correctly.

Now this app sucks and creates more work for me that it would be for me to process my orders without this software! Like I said it used to be great but recently the features I used it for stopped working correctly.

I contacted customer support, it has been over a week now since I contacted them about my issue and it has still not been fixed. They told me that the escalated my claim to a developer and that it will take a while for them to get back to me with no ETA on when this could be fixed, which is just great! I don't have a long time to wait, I need to process my customer's orders NOW! Not in a few weeks... Plus in the meantime they want me to continue to pay for their app while it doesn't even work properly for me.

I will be finding a new way to handle all my shipments my moving forward because I need a company that cares about me and my customers.

This app connects seamlessly with our Shopify store and there is very little to no management needed.

worth having and worth the money for sure. shipstation is the way to go.

If you do a high volume of orders this is NOT the software to use. We are supposed to be processing 2k orders per day right now, however our scale connection in Shipstation has been broken for ELEVEN days! A support ticket was open and escalated and then nothing. This is frequently the case, there is no level of priority to serious issues.
Last year something changed in the scan to ship process which required an extra click. It took them over a month to finally come back with "That's just how the program works now".