ShipStation , 733 değerlendirme

This was the best app we had. Once it was updated IT IS COMPLETE TRASH!! Their support will take weeks with no help. A glitch a day will make you feel like you work for Ship station and not your own business.

love this app :) helpful customer service too. shipping is easy and cheap now, wish I knew about them sooner

Best app out there to ship your products effortlessly. We have multiple e-commerce stores so this is very helpful to fetch all the different stores via the same app and the same carrier (Canada Post, in our case)

ShipStation was just great until a few months ago. Then things started going wrong. The app began to lose track of our scale at random times and could no longer read weights. At first we thought it was the computer we were using so we bought a new one but it did not help. I tried downloading ShipStation Connect and reinstalling it but it still did not fix it. So we decided maybe it was our scale and replaced that as well. All to no avail, so I went to the forum to see if there was anyone else having issues. I found not one but many others having the same problem with the printer or the scale.

That was not the worst of it though. They made a change to the weights and included a decimal place in the ounces. This caused errors in more than one area and I submitted a request to support to tell me how to remove the decimal from my set up. Well, I got lectures, articles and repeated explanations as to why I needed that decimal. I was told that there was no way the decimal could have caused any problems and that it was there to stay.

And that was that - we immediately began looking for a new app to replace ShipStation. Absolute worst customer service and support ever experienced.

We switched from Order Cup 6 months ago to Ship Station & we've never looked back! Makes shipping & returns a breeze!

ShipStation has saved me HOURS a week in manual shipping entries. The automation rules alone have been tremendously helpful and the ability to customize labels is an added bonus. Great customer support, I'll be a happy customer for as long as I own an ecommerce business.

Simply put, I could not have done it without ShipStation. This enabled us to go from 0 to 2500 orders/month while handling all of the shortcomings of Shopify order management. I tried other shipping software and this comes out so far ahead it's hard to believe the others even try!

Features I'd love to see:
1. Ability to modify order items (since Shopify doesn't allow this, but customers change their minds all the time!)
2. Ability to cancel orders in ShipStation and have this carry over to Shopify and handle the refund.
3. Ability to auto-split orders based on filters and item shipping preferences.

This has streamlined my shipping. Love it. Makes it so much faster than doing shipping labels through shopify

Extremely reliable with few limitations. Customer service is great when an occasional issue or outage does occur. I would recommend this to anysmall to mid sized business

I started using shipstation about 3-4 years ago and love the integration between shopify and shipstation. You can do stand alone shipments through shipstation; as well as shipstation can give you reports on cost of shipping between any storefront used. This is my go to program and shipping rates are great and the best deals possible on ups when I can ship a package for $10 compared to $16 on other programs. Highly recommended for sure!