Over deze app
Geïntroduceerd
15 juni 2016
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Traceren van bestellingen - klanten , ProductrecensiesWerkt met
Loox - Judge.me, Unicommerce, Freshdesk, Zoho - ShiprocketShipway Xperience: Besteltracking & betrokkenheidstool om een uitstekende klantbeleving te leveren.
Shipway Experience is een voorkeursplatform voor D2C e-commerce. Bied een naadloze post-aankoopervaring die herhaalaankopen en klantloyaliteit stimuleert. Naast proactieve besteltracking, statusupdates via SMS, e-mail en WhatsApp, verzamel beoordelingen. Bereken NPS-score & analyseer kopersatisfactie met behulp van Shipway Experience.
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Merkgebonden besteltrackingpagina met een geschatte leverdatum.
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Proactieve tracking en meldingen via SMS, e-mail en WhatsApp
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Feedback & beoordelingswidget
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Behandel klantvragen
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Verhoog herhaalaankopen met productaanbevelingen
Bevat automatisch vertaalde tekst
Prijs
Gratis proefperiode van 7 dagenGratis
Gratis
- 50 zendingen per maand
- Trackingtoegang tot 650+ koeriers
- E-mailmeldingen
- Merkgebonden trackingpagina / trackingwidget
Starter
$9/maand
of $97/jaar en bespaar 10%
- 300 zendingen/maand
- Trackingtoegang tot 650+ koeriers
- E-mailmeldingen
- Merkgebonden trackingpagina / trackingwidget
Groei
$49/maand
of $529/jaar en bespaar 10%
SMS & Whatsapp meldingen kosten volgens gebruik
- Alle Starter+
- 2000 zendingen / maand
- Rapport over prestaties van vervoerders
- EDD-functie & SLA-rapport
- Meertalige trackingpagina
- SMS-meldingen
- Productaanbevelingen
Onderneming
$99/maand
of $1,069/jaar en bespaar 10%
SMS & Whatsapp meldingen kosten volgens gebruik
- Alle Groei +
- 5000 zendingen per maand
- Klantbeoordelingen & NPS-score
- Whatsapp-meldingen
- Shopify Pushback
- Webhooks
Gratis
Gratis
- 50 zendingen per maand
- Trackingtoegang tot 650+ koeriers
- E-mailmeldingen
- Merkgebonden trackingpagina / trackingwidget
Starter
$9/maand
of $97/jaar en bespaar 10%
- 300 zendingen/maand
- Trackingtoegang tot 650+ koeriers
- E-mailmeldingen
- Merkgebonden trackingpagina / trackingwidget
Groei
$49/maand
of $529/jaar en bespaar 10%
SMS & Whatsapp meldingen kosten volgens gebruik
- Alle Starter+
- 2000 zendingen / maand
- Rapport over prestaties van vervoerders
- EDD-functie & SLA-rapport
- Meertalige trackingpagina
- SMS-meldingen
- Productaanbevelingen
Onderneming
$99/maand
of $1,069/jaar en bespaar 10%
SMS & Whatsapp meldingen kosten volgens gebruik
- Alle Groei +
- 5000 zendingen per maand
- Klantbeoordelingen & NPS-score
- Whatsapp-meldingen
- Shopify Pushback
- Webhooks
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
198 recensies
A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.
The support is very poor someone named Jyoti dont' answer my questions and just keep me hanging in there alone. I have problems with editing my emails templates I don't know why but I can't save the changes made to the email notification template.
Nice app , Free plan also avilable for tracking orders till 50 order a month, very nice service to customers
The app is easy to install and configure, and its intuitive interface allows customers to easily track the status of their orders.
I used this app for like 2 years on yearly subscription, as I can remember. But I had a super bad experience when I decided to stop using it.
I decided to switch to another app because they don't have Klaviyo integration. Then on March 3, the app auto renewed the subscription (I don't know they can auto renew because last time I had to buy manually).
I recognized this on March 6, and I immediately contacted them for refund. Their policy stated that they could refund the unused credits within 30 days of purchase. They told me to contact Shopify support. The Shopify support then raised a ticket to them so that they can refund using the Partner Dashboard.
And they just didn't reply. I tried reaching out to them via the live chat on the app, or told Shopify support to push them. But no help. They still don't reply as for now.
I see that they don't want to help customers when there are refund tickets. So guys, remember to uninstall the app if you don't use it anymore.
Hi Team,
We are really sorry for the inconvenience. However as stated by you, we never denied the refund & it has already been processed last week.
As a standard process our team tried to you reach you mutiple times to convert your credits into any other apps where there was no response.
But again it was great working with you, and we apologize for the experience you had.
We are looking forward to serve you again.
Over deze app
Geïntroduceerd
15 juni 2016
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Traceren van bestellingen - klanten , ProductrecensiesWerkt met
Loox - Judge.me, Unicommerce, Freshdesk, Zoho - ShiprocketGemaakt door Shipway
Over Shipway
Gemiddelde score: 4,7
7 jaar ervaring bij het maken van apps voor de Shopify App Store
#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN
Ondersteuning
Stuur een berichtcontact@shipway.in
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