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Used to love this app so much and ive definitely learned a lot but overall it feels very clunky, the design side of things is restrictive at times and you often come across errors/bugs/glitches - the support team are super helpful and reply quickly but the app itself is not as seamless as it used to be/feel.
I have 3 different stores using Shogun, all were built with Shogun originally but i've recently decided to come away from the app as a full time tool and use it now just for sections and the occasional landing page. I think the thing that pushed me over the edge to do this was the introduction of product templates but only to those on advanced plans. None of my stores need ad advanced plan, so this felt like a bit of a slap in the face to us who have been paying for years waiting for such feature to arrive, only for it to be locked behind an upgrade paywall. I did reach out to the support team about this but they didn't help this time.
Hopefully you guys will listen to this feedback and improve an already-great app.
Thanks!
Hey there,
Thanks so much for taking the time to leave such a lovely review. I'm so glad to hear that you have your homepage built with Shogun Page Builder. It looks great! I'll pass along your kind comments to Adam, and we really appreciate that you're planning to be a lifetime customer :)
Thanks,
Kalen | Team Lead, Support
Shogun Page Builder
We have just finished our trial with Shogun. Very easy to use and pages are fast to load, SEO friendly & look amazing! Customer support team at Shogun are very helpful, almost immediate replies - which is perfect when you're in a hurry to edit live pages :)
SEO-wise: Our search traffic has grown by 83% since implementing Shogun to our product/collection pages - which is amazing!
Thank you.
Good to hear that our support has been almost immediate. That's excellent that your SEO has grown by 83% since implementing Shogun. I hope that just keeps on growing :)
Kalen | Team Lead, Support
Shogun Page Builder
One of the best apps we have one our site! Definitely recommend it! Customer service is Top Notch! Thank you Sweetan and Andre!
Thank you so much for your review! We really appreciate it. I'll make sure that your kind words get to Sweetan and Andre!
Karl | Team Lead, Technical Support
Best page builder for shopify stores! I built my entire website with it and it's super easy to use. Thank you guys!
I used the support team to help with an issue I was having on one of my Shogun pages. They were incredibly helpful and determined that it was user error! (my bad). Amazingly friendly, prompt and helpful service.
Hey there! Thank you so much for taking the time to leave a review. We're so glad that our support team could offer the help you needed! If you should ever require assistance, we're always here.
Allison | Manager | Support
Shogun Page Builder
Fantastic! Easy to learn drag and drop page builder that's responsive. I needed this as I hate the restrictive editing possibilities of the Shopify free themes. Now, I can create pages like I would be able to on a website builder like Wix, with complete creative freedom, but all within the Shopify platform, which I prefer for payment processing and order management. The best of both worlds!
Feel free to check out what I've done on the starter plan here -> www.cheekymantis.com
Shogun also has clear video tutorials and amazing support service - I'm a perfectionist and there were a few small things that I couldn't figure out how to do, but every problem I had was solved by the Shogun team - they reply really fast (within 24hrs at most), and even if I wasn't explaining the problem very well (I'm not a developer or anything), they would ask the right questions and endeavour to get it fixed. I'm looking forward to future updates and features!
Always happy to help. Quick response. Great app & great service!
Support is second to none...consistent, fast, accurate!!! James Power and Lamberto Billones are rockstars in my book.
Hi there! Thank you so much for the review. I'm really glad to hear that you are enjoying Shogun and our support team could help.
Lamberto and James certainly are rockstars and I'll be happy to pass along the message to them.
Sweetan | Team Lead | Support
I am not familiar with the app at all and I needed to make some urgent changes so I reached out to customer service and It was an amazing service. Quick response, and very clear
Thanks for leaving us a review! 🙂
Happy to hear that our support team was quick to respond and help answer the questions. I'll be sure to share the feedback with the entire team.
Sweetan | Team Lead | Support
Shogun Page Builder
Support team is always on hand to help troubleshoot any challenges I have - most recently, Jill and Sweetan were able to help jig some code in my Shopify store that was causing an issue with how my Shogun Sections were displaying. It's refreshing to be able to chat to 'real people' who were prompt in their help!
Hi there, Ashley! 👋 Thank you so much for sharing your experience in the form of this review.
It was great to communicate with you and I am so happy that we could help resolve the issue for you. I will be sure to share the kind words with Jill and the rest of the support team as well.
We are always here to assist you should you bump into any issues or have any questions for us. Thank you for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder