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Very easy to navigate & use. I started off knowing nothing on how to use it but thanks to the tutorials and practice, I got the hang of it pretty quickly. Now I'm producing blog content & special pages for my company with ease.
Versatile tool for quickly building static pages . Great support team; always quick in their responses and always try their best to assist with issues. Would like to see improvements in modernity of features and U.
Hey there! We appreciate you leaving a review for us. Thank you so much.
We are happy to hear that you are having a good experience with Shogun and that our support team could help. We also appreciate the feedback as we are continuously working on improving the app for you.
Please let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
UPDATED: Well, the app itself is fine, I felt it was pretty cheeky that when I updated to have the 3rd user again (had to update the app) I now only had 25 pages at my disposal when I was using 58 pages on the older version, so I had to upgrade to the $99USD a month plan to have them all work again. Before I left this review I messaged the CS team to express my disappointment and they really came to the party, they accepted my position on the pricing and page numbers, and even though my initial response was I will just pay the $99 they offered a slightly higher page limit (as we have 58 pages on Shogun) for the $39 cost. I still think that a lot of the app developers get their pricing models wrong, that if they were moderately priced they would get more customers and therefore more revenue. We are a low key customer that doesn't need a lot of support for the $ we pay. Thanks Shogun.
Thank you for your review, and for your feedback, Andy.
We've followed up with you via email to explain the situation regarding plans - unfortunately, you were on one of our older, grandfathered plans that did not have page limits. We've reached out to you with some further information, and appreciate that you're open to discussing the issues with us.
Hoping that we can turn your experience around :)
Thanks again for the feedback
Karl | Team Lead, Technical Support
Despite occasional frustrations with user-friendliness of this app, I'd like to compliment Andre from the Shogun support team. He provided excellent/prompt support on a somewhat major issue I was experiencing. I would suggest having patience with the app, and would recommend submitting a support ticket when issues arise.
Thank you for your honest review! I'll be sure to pass on your kind words to Andre. I'm sorry to hear that you faced issues with the user-experience side of things - please do feel free to send on any feedback to support@getshogun.com and we will make sure that it gets to the right team!
Karl | Team Lead, Technical Support
We have been very happy with the page building functions on this App. Aesthetically, we have been able to achieve nearly all the things we wanted to by using this App. The support team have also been responsive and helpful. The only limitation we faced has been the form customization - which we would have liked to have more integration into Shopify's systems with. Nevertheless, we are very grateful to have found Shogun as our site building platform.
So happy to hear that the team could help you out with your site! Thank you for taking the time to leave a review and for the feedback about the forms! Definitely will log that as a feature request, I know you're not the only one who would like to see Shopify form integration added 🙏
Karl
Team Lead, Technical Support
useful and easy to use, sometimes I find some difficulties with mobile responsiveness. Over-all, very useful app!
Thanks Pietro! We are building some stronger features for cross screen editing that will be released in the coming months. Would love in depth feedback of the difficulties you faced. Thanks for being supportive! - Nick (Cofounder, Shogun)
This is a nice App:) It is a little bit difficult to control but if I contact to a customer service,I could get a reply from a customer support team and they give me a tips for solution. Awesome!
Thank you for your review! We really appreciate it.
Please feel free to send us on any feedback that you have to support@getshogun.com :)
Thanks,
Karl | Team Lead, Technical Support
I do like the app however it is at times clunky - however, my experience with Mara on support was fantastic as she was very quick at resolving my problem!
Thanks for sharing your feedback and leaving us a review, Bill!
I am glad to hear that Mara was quick to resolve the issue for you. I'll share this with our entire team. Thanks!
I also wanted to apologize for the experience with the app not being up to mark. I see that Mara suggested clearing a few things on the browser side and we'd like to know if that helped. In case the issue persists or you have any other questions, please do let us know. 🙂
Sweetan | Manager | Support
Shogun Page Builder
Excellent customer service from Rhys - resolved my issue completely and promptly. Very helpful service.
I've given it 4 stars as it doesn't always integrate with all other plugins but on the whole fantastic.
Hey there, Helen! Thank you so much for leaving us this review and sharing your feedback with us. It means a lot.
I have shared the kind words with Rhys and I am glad he could help. We have also made a note of your requirements when it comes to integrations and as our team works to add more of them, we'll be glad to reach out with an update.
Thanks for your support.
Sweetan | Client Services
Shogun Page Builder
Exceptional customer service. Fast response. The app could work on customizability and in my experience has been quite slow. Other than that, does everything you need!
Hi! Thank you so much for taking time out of your day to post this review! Glad to hear that our support team could help you out! We will be sure to log any feedback that you have already given us on the customization options of Shogun, if you have any other feedback, please feel free to pass it on and we will make sure it gets to the right teams.
Karl
Team Lead, Technical Support