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I was having trouble with something and contacted them Replied within an hour with exactly the information I needed. Super helpful, thank you!
Thank you for your review! Really appreciate the kind words - I'll be sure to pass them along to the team. :)
Karl | Team Lead, Technical Support
Quick shoutout to Rhys @ Shogun. He was very helpful and quick to respond. Their customer service is highly recommended.
Thank you so much for the review!
Glad to hear that you are having a good experience with Shogun and our support team. I appreciate the shoutout for Rhys and will be sure to share this with him and the team.
Let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Jede App hat ihre Vor- und Nachteile, diese hat allerdings nur Vorteile. Shogun bietet ein kinderleichtes Baukastensystem, mit welchem jeder Laie einen professionellen Shop aufbauen kann. Bei Fragen steht der Support einem immer zur Seite und hat sogar 1 bis 2 kleine Aufgaben für mich übernommen. Der Preis von 39,99 € für 25 Seiten ist mehr als fair. Mit Shogun lässt sich wirklich alles realisieren. Vorteile:
+ sehr einfache Bedienung
+ es lässt sich alles einfach realisieren
+ mobile Ansicht und Desktop Ansicht kann getrennt bearbeitet werden
+ Support ist 24/7 erreichbar und hilft auch sofort (kein nerviges Ticketsystem) Nachteil:
Bis jetzt ist mir noch nichts aufgefallen. Ich habe bis jetzt keine negativen Erfahrungen mit Shogun erlebt.
Hello there! Thank you so much for the review. 🎉
I sincerely appreciate the awesome and honest feedback. I am happy to hear that Shogun has been easy to use and you are having such a great experience with the app.
Our support team is always glad to assist you and answer any questions and I'll be sure to share this feedback with the entire team. 😊
Please do let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Love this app and the service is amazing. Just updated our template and had a minor issue. Emailed support and got it taken care of within an hour. Thanks so much Justine, you are awesome!
Thank you for your review! I'll be sure to let Justine know of your kind words :D
Karl | Team Lead, Technical Support
So far I've had a positive experience with Shogun
Makes using Shopify SO much easier
And they are helpful if I need support
Thank you so much for the review, Nicola!
We sincerely appreciate the kind words. We are glad to hear about your positive experience with Shogun. Your honest feedback means a lot and helps us to continue making your experience with the app and our support team better. Please let us know if there's anything we can help with in the future. :)
Sweetan | Manager | Support
Shogun Page Builder
The app really gives you sophisticated control of the Shopify environment. But customer service is incredible. Kalen looked, responded as if he was in the office next door. APP 100% - Support Experience 1000%
Thanks for taking the time out of your day to leave a review. 1000% support is what we aim for 💪. Will definitely be passing on the kind words to Kalen and the team. Let us know if there is anything else that we can help you with!
Karl,
Team Lead, Technical Support
The app works fine - but even more importantly when we found that our new theme conflicted, the Shogun support team responded fast and provided an easy fix. Nothing like actual helpful human beings that speak plainly and make life easy - thanks team!
Happy to hear that the team could help! Thank you for your review!!
Karl | Team Lead, Technical Support
Awesome page builder with great support!! Pretty easy to use. I really like this app & highly recommend it!
Thank you so much for leaving us a review, Asan.
We are happy to hear that you are enjoying Shogun and finding it easy to use. We designed the app to ensure that. Our support team strives to ensure you have a great experience and we'll look forward to assisting you again. 😊
Thank you so much for the love, support, and the honest recommendation. We really appreciate that. 🫡
Sweetan | Client Services
Shogun Page Builder
I have only experienced minor bugs in the 9 months we've been using Shogun and support has been quick to resolve the issue every time. Today, Andre helped me with a page building issue (caused by me) and showed me the correct way to build product pages so they are not 'nested'. His explanation was accompanied by a super helpful video of the back end of my website. A+ support - thank you so much!
I'm excited to pass these kind words onto Andre! Thank you for taking the time to leave a review for us, we really appreciate it - it helps the team and the app. Let us know if you have any other questions!
Karl,
Team Lead, Technical Support
Customer Service is top-notch, always quick to answer and finding solutions right away. I've contacted them quite a few times already and they've not failed to impress me (special mentions to James & Rhys!)
Hi there! Thanks for the review!
Really glad to hear that our support team could help and that you are enjoying Shogun. I'll surely pass along your comments to James & Rhys. 😊
Our support team is always available to assist you.
Sweetan | Team Lead | Support
Shogun Page Builder