Recenze (3 305)
Zpřesnit
-
Podle hodnocení
Great app, absolutely FANTASTIC support - always get back to me when there's a problem. Great to see so much progress as well since we started using this over a year ago. Keep up the good work.
We have been using Shogun to build our landing pages. It's quite easy to build landing page using Shogun building blocks & preset template. All of our landing pages were built using Shogun, hence, avoiding costly developer/ website designer cost. Thanks Shogun
Thank you so much for taking the time and leaving us a review. 😊
We are glad to hear that you've been finding the building blocks and the premade templates easy to use when it comes to building and designing your landing pages.
We are also happy to hear that Shogun has helped to avoid designing and development costs. This was one of the primary reasons why we developed Shogun.
Please let us know if we can help you with anything in the future. 🙂
Sweetan | Client Services
Shogun Page Builder
The app works really well generally, with lots of great easy-to-use functions. Customer service is excellent - James Power and his technical colleague Matt responded very quickly and professionally to identify and fix a small issue we had. Giving 4 stars because while I like the app and the service Shogun removed the store syncing function from new stores with the Measure plan ($99/month) meaning if we wanted to have this we would need to put our new store on the Advanced plan at $499/month!
Hi there, Mike! Thanks for taking the time and leave us a review highlighting your experience with Shogun and the support team.
We are glad to hear that Shogun works with respect to your requirements and that James and Matt from the support team were able to help resolve the issue for you.
We also appreciate the feedback about the sync feature. The feature has been a part of the Advanced plan for some time now, but your feedback definitely helps the team to make informed decisions moving forward. We'll be happy to share an update.
Please let us know if there is anything else we can help with. We appreciate the support. 😊
Sweetan | Client Services
Shogun Page Builder
I really like this app and the customer service was super quick with answering and helping with my questions!
Thank you for taking the time out of your day to leave us this review! So happy to hear that the team could help you out. :)
Karl | Team Lead, Technical Support
Thanks so much Leah, fast help, expert support knowledge, and very kind ... amazing thanks again for sorting my issue out so quickly and efficiently - that is what support is about ...
Hi there, Jai! Thanks for leaving us a review.
I am super happy to hear that Leah was able to help and sort the issue in a timely manner. I'll be happy to share the kind words with her and our support team.
This is indeed what support is all about and we'll continue to assist you again in the future. Let us know if you bump into any issues or have any further questions. 😊
Sweetan | Client Services
Shogun Page Builder
The app is not working properly, support has not fixed it. Cannot access my product page to edit it. There is some technical error. Gone back and forth with their team and they have finally decided to acknowledge that I have a problem. Waiting for their technical staff to respond but this is a huge disadvantage on a LIVE product page that I cannot even access because of this app.
Great customer support! Incredibly fast response and friendly to boot. Solved my technical problems in no time.
Hey there, Yoobin! Thanks for taking the time and leaving us a review.
We are happy to hear that our team was able to resolve the technical issue in a super quick time. We always strive to ensure we can share resolutions or guide you in the right direction as fast as we can.
I'll be sure to share the kind words with our entire team. Please let us know if we can help with anything else in the future.
Sweetan | Client Services
Shogun Page Builder
Whenever I need help from Shogun, there is no help. They want you to hire a professional to do your need on their app.
Hey there, Ozkan! Thanks for leaving us a review.
I am sorry to hear that you didn't have a good experience with our app and the support team.
I see my colleague James has been in touch via email.
I apologize in case you felt there has been no help. It looks like what you were looking to achieve isn't a native feature when it comes to the product box element we have. However, we try out best to guide you in the right direction or share a workaround when possible.
We do value your feedback and suggestions as it helps us to work on features that would help all our users.
Sweetan | Client Services
Shogun Page Builder
Es macht mit Shogun richtig Spaß Seiten und Blog-Artikel zu erschaffen. Wer etwas coden kann wird hier noch bessere Ergebnisse erzielen können. Schade, dass die Global snippets nicht im günstigsten Plan enthalten sind. Der Preis ist auch etwas hoch wie ich finde. Was mich jedoch sehr stört ist die schlechte Performance wenn man größere Seiten oder Blog-Artikel schreibt. Leider neige ich dazu sehr ausführliche Inhalte zu schreiben. Dann fängt alles an zu hängen und man kann nicht mehr vernünftig Tippen. Das muss dann extern passieren. Dann gehts nur noch mit copy and paste der Texte. Für Shops, die nur Ads schalten sollte dies aber kein Problem sein. Ein großer Pluspunkt ist auch der schnelle und nette Kundenservice.
Hey there, Denis! Thank you so much for sharing your feedback and leaving us a review.
We are happy to hear that Shogun is fun to work on and create/design pages. We did design the app to ensure you can create good designs without any coding experience but to also ensure if you have that knowledge, there are elements to utilize that.
We also appreciate the feedback and suggestions. We value them and take note of each and every one of them as it really helps us to continue improving the app and your experience. We have shared this internally so that we can work on them further.
I'll be happy to share the kind words with our support team as well. And, please don't hesitate to write back to us if you bump into any issues. We'll be happy to assist you as always. 😊
Sweetan | Client Services
Shogun Page Builder
I've been very pleased with this app! There are a lot of content option types and they give you so much control over the look, much more so than other apps I've found, which is great for a tech/design savvy person. They do have some templates that seem like they would be excellent for people looking for an easier experience. Overall, it has exceeded my expectations. Highly recommend!