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We have been very happy with the page building functions on this App. Aesthetically, we have been able to achieve nearly all the things we wanted to by using this App. The support team have also been responsive and helpful. The only limitation we faced has been the form customization - which we would have liked to have more integration into Shopify's systems with. Nevertheless, we are very grateful to have found Shogun as our site building platform.
So happy to hear that the team could help you out with your site! Thank you for taking the time to leave a review and for the feedback about the forms! Definitely will log that as a feature request, I know you're not the only one who would like to see Shopify form integration added 🙏
Karl
Team Lead, Technical Support
useful and easy to use, sometimes I find some difficulties with mobile responsiveness. Over-all, very useful app!
Thanks Pietro! We are building some stronger features for cross screen editing that will be released in the coming months. Would love in depth feedback of the difficulties you faced. Thanks for being supportive! - Nick (Cofounder, Shogun)
This is a nice App:) It is a little bit difficult to control but if I contact to a customer service,I could get a reply from a customer support team and they give me a tips for solution. Awesome!
Thank you for your review! We really appreciate it.
Please feel free to send us on any feedback that you have to support@getshogun.com :)
Thanks,
Karl | Team Lead, Technical Support
I do like the app however it is at times clunky - however, my experience with Mara on support was fantastic as she was very quick at resolving my problem!
Thanks for sharing your feedback and leaving us a review, Bill!
I am glad to hear that Mara was quick to resolve the issue for you. I'll share this with our entire team. Thanks!
I also wanted to apologize for the experience with the app not being up to mark. I see that Mara suggested clearing a few things on the browser side and we'd like to know if that helped. In case the issue persists or you have any other questions, please do let us know. 🙂
Sweetan | Manager | Support
Shogun Page Builder
Excellent customer service from Rhys - resolved my issue completely and promptly. Very helpful service.
I've given it 4 stars as it doesn't always integrate with all other plugins but on the whole fantastic.
Hey there, Helen! Thank you so much for leaving us this review and sharing your feedback with us. It means a lot.
I have shared the kind words with Rhys and I am glad he could help. We have also made a note of your requirements when it comes to integrations and as our team works to add more of them, we'll be glad to reach out with an update.
Thanks for your support.
Sweetan | Client Services
Shogun Page Builder
Exceptional customer service. Fast response. The app could work on customizability and in my experience has been quite slow. Other than that, does everything you need!
Hi! Thank you so much for taking time out of your day to post this review! Glad to hear that our support team could help you out! We will be sure to log any feedback that you have already given us on the customization options of Shogun, if you have any other feedback, please feel free to pass it on and we will make sure it gets to the right teams.
Karl
Team Lead, Technical Support
Still fairly new to Shogun but so far it's been a fantastic tool. Easy to use for someone with no coding knowledge with lots of great templates, also has the ability to add html to give extra flexibility. Would be great if it had Emarsys integration for forms, exporting every entry in a single csv is a bit clunky and we do struggle as a team with the limited logins but otherwise really pleased with it.
Been using Shogun for a year now and it has proven to be a very helpful tool for our store. On the odd occasion I have had an issue with something their support has been extremely responsive and had a solution available. Typically I hear back from them in a matter of hours regardless of the time of day I reach out. These guys have it together!
Thank you so much for your review! Glad to hear that support could help you out!
I hope that someday we can earn that extra star from you!
Let us know if we can help you with anything!
Karl | Team Lead, Technical Support
Great Customer Support! Fast and helpful. Charles is a RockStar!
Nice App as well.................
Appreciate the comments! I'll definitely pass along the compliment to Charles. Please let us know if there is anything more we can do to turn that 4 star review into a 5 star! We're always looking for ways to improve :)
Kalen | Team Lead, Support
Shogun Page Builder
Really good app for getting a custom feel for your pages. The "Blocks" give creative ideas and things soon begin slotting into place, plus there's plenty of guides on how to use the app.
Does have the odd bug for me, where the odd page does glitch a little, but this is v.minor.