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Updated review:
I'm going back up to 3 stars and I'll leave it at that because despite the fact that there is nothing to complain about in terms of quality of service and after-sales service, marking it free when it is only free under certain conditions, that you don't tell the customer (ON SHOPIFY), is deception.
Hi Seuldon,
Thank you for your honest feedback, and our sincere apologies for the confusion and frustration. The free plan is currently available to new users. This is noted on our app store page, but I can see how this can be missed. I'll communicate your feedback to our team right away to ensure this can be made more clear.
I see your store had previously installed our app in February of this year. I'm sorry to see your return to Page Builder has not been a positive experience. Our support team has reached out via email with further details and steps to help you try our app again from a clean state.
Our support team is available 24/7. We're looking forward to your response and helping you back into using Page Builder again. :)
Thank you,
Jill N., Director of Client Services
Got to give it 5*. It didnt work at first with my theme Palo Alto, but Nick quickly sorted it, and I've been able to build some great responsive pages!
The app itself design wise works well for what I need. But I gave it a lower rating because it takes forever to load for me. I've tried clearing out my cache and still it takes over 5 minutes for it to load for me to just be able to edit. It's super annoying to say the least.
Hey there, Malisha! Thank you so much for leaving us a review and sharing your feedback.
We are happy to hear that you have been finding Shogun perfect for your requirements. However, we apologize for the inconvenience with respect to the issues you reported. I was taking a look at your account and while I wasn't able to reproduce the issues, I'll be more than happy to look into this for you and resolve this.
My colleague, Justine has reached out to you via email to learn more about this so that we can analyze the root cause for you. If you could reply back to us and help us with more information, we'll be glad to assist you at the earliest.
Thank you so much for your support. 😊
Sweetan | Client Services
Shogun Page Builder
I used this app to help me create a unique page without any coding experience. It's simple and straightforward, better than its competitors. The only problem is that once you use it to build your site, you're pretty much locked in to its payment plan.
Great product pages, really intuitive and easy to understand. Support team is helpful as well. Recommend to anyone who wants to take the next step
The support team is great, responsive and helpful. However, the builder is just not good enough. Needs a lot of improvement in flexibility and UX. Still, this is the best one out of the three builders I have tried.
Hello there! Thank you so much for the review! We appreciate the honest feedback as it helps us to continue improving the app and your experience.
Please let us know if there's anything we can help with.
Sweetan | Team Lead | Support
Honestly, This app is amazing. Enough said.
Overall: very good app!
I came across quite a few bugs unless I used Google Chrome, which is not a big deal but still a little annoying.
Here is a list of things that would make it even better:
- easy editing of collection pages (I know there is a workaround)
- easy creating of a section that can then be used on the landing page (if there already is a solution, please let me know).
The customer support was very personable and helpful...I like when I can tell I'm definitely talking to a person. I think for what I was trying to accomplish with this app, it may be more complicated than what I need... but I'm excited to try it on other pages where I'd like more design elements than the standard Shopify page. So I'll definitely give it a try. Thanks for your help!
Hey there Nicole! Thank you so much for this review. We are happy to say we have a crew of great humans providing 24/7 support. If there's a feature you'd like to see Shogun offer in the future, let us know and we'll share that with our team. We can't wait to see the custom pages you build!
Allison | Team Lead | Support
Shogun Page Builder
Super easy to use, super fast respond and the BEST customer service ever!
I used to use another popular we building app but Shogun is way better!
Strongly recommended