Arvostelut (4 794)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 85 % arvioista on 5 tähteä
  • 9 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
22. huhtikuu 2024

Très bonne application contente de travailler avec cette application.

Les prix malin
Ranska
22. elokuu 2023

Shop pay gave me an order for a while
It was a moment of happiness
This app gave me one last nightmare
account inactive
If you're going to sell it in the shop, I'd rather sell it on Amazon.

k-beautyvelvet
Yhdysvallat
9 kuukautta sovelluksen käyttöä
Shopify vastasi 25. elokuu 2023

Thank you for taking the time to review the Shop Sales Channel. I am sorry you didn't have a great experience while using it. We would love to hear more about what happened, please reach out to our authenticated support in the Help Center to share more detailed feedback: https://shopify.link/VRd6. -Shay

7. syyskuu 2022

We are linked to synclogic and pay monthly for that, one of the Wholesale companies we are linked to uploaded a product that was deemed as branded content and we have been penalized, the products are automatically uploaded to our site and can be uploaded at anytime even if we delete it, I feel that they should penalize the wholesaler on Synclogic but we got the short end of the stick.

Dimestore Cowgirls
Yhdysvallat
9 kuukautta sovelluksen käyttöä
Shopify vastasi 23. syyskuu 2022

Hi, thank you for taking the time to leave a review! We understand how not being eligible due to a third party isn't ideal, so we appreciate you reaching out about it.

This feedback will be sent to our developers. It would also be great if you could start a support request so we can link your store to it. To do so, please follow this link: https://bit.ly/3NehLrk

If you have any other questions, then don't hesitate to let us know.

Thanks,

Noreena, Shop Support

Muokattu 16. maaliskuu 2023

SUBSCRIBERS BEWARE !!
HORRIBLE SUPPORT FROM THIS "SHOP" APP . All The Bad Reviews Below Are True Everyone.

The Treasure Express
Yhdysvallat
9 kuukautta sovelluksen käyttöä
Shopify vastasi 6. maaliskuu 2023

Hi there, thanks for taking the time to review our sales channel. I understand you've some frustrations about your support experience with our team.

For security and privacy purposes, it's essential for us to authenticate any contacts via our help center before we can investigate any issues relating to your account. https://bit.ly/3NehLrk is the link, but I see that you've since been in touch via the secure method and we've managed to reply to you directly.

Best wishes,
Brian,
Shop Support

21. maaliskuu 2023

Customers being allowed to make purchases when products are out of stock and Shopify support are not willing to take any responsibility for it. It's a shame because usually Shopify do these things well but clearly this is not the case here. They are trying to create a marketplace without taking any responsibility for things that don't work within it. I have removed all my products from it and deleted the sales channel. I would recommend that you do the same.

Riverboat Gaming Poker
Yhdistynyt kuningaskunta
9 kuukautta sovelluksen käyttöä
Shopify vastasi 29. maaliskuu 2023

Hi there, thanks for taking the time to review our sales channel. I understand you've experienced some frustrations in relation to an item selling when it was out of stock.

The Shop app doesn't sell items if they are out of stock. It would follow the availability set by your Online Store's inventory.

If you'd like us to investigate if there was an error in relation to a particular sale, please don't hesitate to reach out to us by starting a support request via this link so that we can authenticate you on the account: https://bit.ly/3NehLrk.

If you wish to discuss inventory discrepancies and items selling when out of stock in general, please reach out to Shopify support here - https://bit.ly/3EgQp0N

Best wishes,
Brian,
Shop Support

14. kesäkuu 2023

we started with the app everything was going ok at first. We even had a few sales. Suddenly, no more sale, no more anything. After a lot of efforts, we were told our shop is not qualify. I have no clue why we are not qualify suddenly. Please someone explain.

mikanjomi
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Shopify vastasi 18. elokuu 2023

Hi, mikanjomi.

Thanks for stopping by!

Unfortunately, through the app store, we are unable to view information regarding your shop not qualifying for the Shop app. I recommend reviewing our Shop Merchant Guidelines (https://shopify.link/LQpL) to ensure your shop complies with the merchant requirements and product restrictions. Additionally, you can get in touch with our support team via the Shopify Help Center (https://shopify.link/vRnL) so we can further investigate. -Victoria, Shopify Support.

30. heinäkuu 2023

Be Warned! Shop App will let your customers file fraudulent chargebacks. A buyer made a purchase, they returned the item and I issued a refund, talked with buyer vie email and submitted proof of refund and email communication. Then they opened a chargeback and said they did not get a refund (complete lie). Shop channel will not honor or help a merchant and the buyer got issued a 2nd refund and I was charge with a chargeback fee. There is no way to contact the Shop app support. If anyone from Shop App reads this please contact me. This buyer is a scammer and has found a way to steal from honest merchants. Very disappointed in this Channel.

MomMe and More
Yhdysvallat
9 kuukautta sovelluksen käyttöä
Shopify vastasi 15. elokuu 2023

Hi, there. Thank you for leaving your review. For context, the ability to dispute a charge is an option offered by your customer's bank or credit card company. If a chargeback is opened by the cardholder's bank, the issuing bank investigates the complaint and decides on the result of the dispute as well. Shop wouldn't be able to prevent chargebacks, but I can definitely understand the impact they can have on your business. If you're using Shopify for your online store, this guide on managing and preventing chargebacks can help you out: https://shopify.link/KWdz. If you have more questions about this you can also reach out to the Shop support team here: https://shopify.link/bmyj. -Erin, Shop Support

Muokattu 21. maaliskuu 2023

I did not install this app. I saw it listed and wondered what the heck is Shop!? Why is this here when I did not install it?!!!

CaMo Design and Print
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Shopify vastasi 29. maaliskuu 2023

Hi there, thanks for taking the time to review our sales channel. I understand you've some frustrations about the sales channel suddenly appearing in your admin.

As mentioned here - https://bit.ly/42RJl6k , if your store meets the eligibility requirements outlined in the Shop Merchant Guidelines, then your store and products will automatically be listed in the Shop app and the Shop sales channel will appear in your Shopify admin.

The reason for the addition of the sales channel is to give you the power to control how your store appears within the app, or to remove your store from the app if you don't wish to feature in it.

You should also have received an email notification of this change in the past week or two.

If you have any other questions or concerns relating to this, please don't hesitate to reach out to us by starting a support request via this link so that we can authenticate you on the account: https://bit.ly/3NehLrk.

Best wishes,
Brian,
Shop Support

6. toukokuu 2023

Shop is a great way to get your products out there to people. Great resources to connect with potential conversion

Little Miss and Young Gents
Yhdysvallat
6 kuukautta sovelluksen käyttöä
28. maaliskuu 2023

Super annoying that the Schedule Availability feature is not active on this Shopify developed app. All the other sales channels base availability on the inventory of the shop itself. But this app ignores the "Scheduled Availability" and ignores the stores inventory.

Kinda Dumb!

moderncooking.com
Saksa
9 kuukautta sovelluksen käyttöä
Shopify vastasi 29. maaliskuu 2023

Hi there, thanks for taking the time to review our sales channel. I understand you have some frustrations about the current functionality of the Shop sales channel.

Future publishing - https://bit.ly/3ntkVzU, or scheduled availability is currently only available on the Online Store. It doesn't apply to any other sales channels yet, including the Shop sales channel.

We will certainly pass your feedback to our developers for consideration.

In the meantime, if you've any other concerns relating to the Shop sales channel, please don't hesitate to reach out to us by starting a support request via this link so that we can authenticate you on the account: https://bit.ly/3NehLrk.

Best wishes,
Brian,
Shop Support