Shop

Well at first it was fine. Then i had a scammer do a charge back on me and from what i understand the banks don't investigate they just award the money to the scammer (fake customer). I was locked out of Shop because of it for several months. Now its back. I'm not sure how it works because Shop doesn't bring customers but I assume its good to have.

The Shop app has been a game-changer for my business. It has made it incredibly easy to expand my reach and connect with new customers who wouldn't have found my store otherwise. The interface is user-friendly, the integration is seamless, and it provides a fantastic platform for growing a brand. If you are looking to boost your visibility and attract fresh buyers, I highly recommend it!

I stopped my campaigns on June 15th, but I'm still getting charged. Your support told me that even when I turn a campaign off, I keep getting charged for the next 7 days or so, even though it's not running anymore. How does that work? If the ads aren't running, why am I still paying?
With Meta or TikTok, when I turn my ads off, I'm not charged anymore. Why is it different here?

On top of that, if I want to refund a customer, the sales tax that was collected doesn't get refunded to me either.

This is an awful app, and the way the ads campaigns are billed makes no sense. Please fix your campaigns and the bill charges, and make it right.