Shop , 2 378 arvostelua
Tarkenna
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Luokituksen mukaan
No sales in 6 month using shop, which is to say the least is disappointing, hopefully things turn around soon. I will be sure to add more feedback in the future.
Hi there. Thank you for sharing your review. While having your products available on the Shop App does increase their visibility, there are a few additional steps you can take to increase the chance of a sale. Feel free to view our guide here (https://shopify.link/ZLvQ) on how you can improve your marketing and promotions. -Mac, Shop Support
Facil
Boa cchffvjkg
Hard to tell if people are using the pay over time feature or paying normally. Also what is the difference between shop pay and shop app?
Hi, there. Thanks for getting in touch!
To view orders made using Shop Pay Installments, you can follow the steps listed here: https://shopify.link/RWp4.
The difference between the two are: Shop Pay is an accelerated checkout that lets customers save their email address, credit card, and shipping and billing information. You can check out our help center resource for more information: https://shopify.link/kGdL.
The Shop App is a shopping destination and delivery tracking app that's available to customers on iOS and Android. Customers can use the Shop app to track packages, discover new stores and products, make purchases using Shop Pay, and engage with brands. Check out this link for more insight: https://shopify.link/vyar.
If you have additional questions or need help navigating the app, you can connect with our support team via the Shopify Help Center for assistance: https://shopify.link/vRnL. -Victoria, Shopify Support.
bien
difficulte de syncronisation
I have used this app for about a week. It shows a couple of people have looked at items in my store. I think in a few months I will have more data to give a more thorough review of the app. The one complaint I have is that my product thumbnails are cropped in a weird way on my store's profile, especially the landscape ones. This was surprising because the product photos look good on the mobile version of my store's website. Is there a way to update how the product thumbnails look on the Shop app without changing the look on my mobile site?
Hi there, thanks for taking the time to review the Shop app. We're glad to hear you're seeing traffic already. We appreciate your feedback regarding the product image display. I have sent you an email so that I can share more information with you regarding this. I look forward to speaking with you further! Dee, Shop Support
Already breaking and cost me two sales. Let's see what happens with support trying to fix this situation.
Hi there, thanks for taking the time to review the Shop sales channel. I would be more than happy to look into this further and I have sent you an email so we can continue our conversation. Looking forward to assisting you with this. Brian, Shop Support
I have been running e-commerce stores for some time now. I really love the premise of the SHOP app. I think it has a lot of potential to assist in order tracking and convenience for customers that order with ecommerce shops. However, I am having a large problem with SHOP in how it does not synch well with orders placed at one of my dropship sites. SHOP does not follow tracking of other carriers, and seems to only follow with USPS. This is causing a customer service nightmare with one of my stores. If we are misusing this app please (developers) comment, and we will happily change our review. Cainiao order tracking (for example) does not function.
Updated: Initially the app would not show our brand. I contacted SHOP support who took a few weeks to respond (to my negative review). It is now working.
Hey there - thanks for taking the time to leave a review! I've sent you an email directly to assist with this issue. If you reply back I'd be happy to investigate this for you as soon as possible. Best wishes, Brian, Shop Support.