Değerlendirmeler (4.377)
Hassaslaştır
-
Puana göre
Doesn't allow alcohol sale. Useless for merchants even though shopify allows alcohol on website. How is this ok to you?
Hi there, thanks for taking the time to review our sales channel. I understand you have some frustrations about your account having issues relating to the product eligibility.
In order to avail of features such as Shopping and Discovery in the app, we ask merchants and their products to meet certain eligibility requirements. You will still be able to install and use the sales channel, and your customers can continue to track their orders, view recent orders and see the available contact information for your business.
Age-restricted products such as alcohol are currently one of the prohibited items, listed here - https://bit.ly/3A4GLgJ .
I know this isn't any help to you right now, but I will for sure pass on your feedback to our developers for consideration in future versions of the app.
If you'd like to discuss this any further, please don't hesitate to reach out to us by starting a support request via this link so that we can authenticate you on the account: https://bit.ly/3NehLrk.
Best wishes,
Brian,
Shop Support
Having an additional mobile and web based channel via Shop.app is a great advantage. Thank you Shopify.
78 bad ratings says it all. Saw our store was including a shop pay payment option without our knowledge and then was told we dont qualify to use app. At what point did stores need "to qualify" to monetize and promote a 3rd party app?
Thank you for taking the time to write a review! Like any other payment gateway and sales channel, Shop Pay and Shop have eligibility requirements to maintain quality standards, mitigate risks, and protect the interests of all parties involved. By setting eligibility criteria, payment gateways and sales channels can ensure that merchants have the necessary legal, financial, and operational capabilities to conduct business effectively and responsibly. Feel free to go over our Shop Merchant Guidelines and Shop Pay Merchant Terms to learn about our eligibility requirements. If you believe you're eligible to use the payment gateway and the app, you can reach out to our support team for a review here: https://shopify.link/VRd6. -Summer, Shopify Support
This shop app is very convenient and helpful. I like the way my products look and is easy to use for me.
Amazing
Very easy to use and set up.
Have had some great results already especially with more local customers using click and collect option.
So easy to use and great way to check out with ease
helpful and made some sales
I wish I read the reviews time ago. I use it for the last 6 months and I regretted it every day, as it kept demanding that I and my store are not good enough for them. I can repeat the same complaint like the user /quote/June 13, 2022
RedMonkey Sports
Location United States
Time spent using app 11 months /end of quote/ down there in the same page - somebody who bought in a very odd and weird manner a one single product, and then raised a chargeback, claiming that the product was not received, blocked me for the last few months, as I had to wait for the bank to follow the legal procedure, and then, didn't sign the delivery, so the delivery appears as not delivered, I can't tell how that happened, and I was left with middle finger in my mouth, paying the chargeback plus the fee for the chargeback, and lost the product. So now, I am also ineligible, and I discovered it just this morning, reading these reviews, and realised what happened to me, as it happened to other shop owners too. Honestly, the application developers should re-consider their own application usability, if so many people complain from the same again and again - I will think about how to drop this problematic application, as every next application installed, worsens my traffic and website speed, in rapid rate. Better to unload what is so problematic, and go ahead free from problems. The law says I am fine and did nothing wrong, the application doesn't allow me to sell ... absolute nonsense. .... I will auto censor myself. what comes to my lips to cry out now...
Hi, thank you for taking the time to leave a review!
We do ask that stores meet our requirements listed here: https://bit.ly/3RHRuEu. However, store criteria often changes and results in your store meeting eligibility. If you didn't meet the requirement based on a chargeback rate, then it's important to note that this rate is calculated on Shopify Payments orders, and that an increase in Shopify Payments orders will bring down the rate and increase your chance of eligibility.
If you wish to discuss your eligibility in more detail, then please don't hesitate to reach out to us by starting a support request via this link: https://bit.ly/3NehLrk
Thanks,
Noreena, Shop Support
east to set up