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My products don't show in the app and support was unable to resolve it.
Edit: Thank you for reaching out.
I'd like to confirm that all the products I offer meet the necessary criteria for listing in the Shop. Each product has an accompanying image, a clearly stated price, and is categorized appropriately. Additionally, I adhere to the Shop merchant guidelines in full. With Sell with Shop activated on my Shop channel, I understand that all my eligible products published online will also be showcased on the Shop app.
Hey there! Thanks for taking the time to review Shop. We understand that you have been experiencing some issues with linking your products. Please follow our product availability guide here (https://shopify.link/erJx) to learn more.
If you're still having issues, please reach out to us here: https://shopify.link/YWD7. We'd be happy to take a closer look at this issue to find a solution! -Mac, Shopify Support
I can’t use it and I don’t understand why. I can't visualize my online shop and I can't modify anything.
Hi, there! You can review the Shop Merchant Guidelines here to determine whether you're eligible to use the Shop channel: https://shopify.link/LQpL. We also have guidelines on how to customize your Shop store: https://shopify.link/N8L8. If you are still having trouble with customizing your store, please reach out to us via the Shopify Help Center so we can determine the issue and next steps to take: https://shopify.link/1w5D. -Sophia, Shopify Support
Review management is a total nightmare, can't even censor insults or whatever, and you can't turn them off.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shop app. To clarify, are you looking to remove certain reviews? If so, you can follow the steps outlined here (https://shopify.link/1BK7) to complete this. Alternatively, please feel free to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support
Shopify is making discrimination and threatening our company to disable our website. We are currently in discussion to solve the problem. The details will be given when the discussion ends.
Sully is giving terrible customer service...
RUBBISH, We need an AGE App due to what we sell, But SHOP does not like Age Apps, so we cant use SHOP SIMPLE,.
me gustaria que remuevan un review falso nosotros si hicimos la orden de uin cliente llamada yiseli y fue deliveered
customers will write reviews negative prior to receiving orders
Hey there! Thanks for sharing your concerns. We would love to understand more about the issues you're experiencing with using the Shop app. If you're open to it, please reach out to us here: https://shopify.link/bmyj. We'd be happy to take a closer look at this issue to find a resolution! -Mac, Shop Support
hola como yo puedo usar hase aplicacion en mi tienda shop ia
Setting the store up is too complex and can't easily be set out in an orderly fashion
losw sale