Shop , 2.530 değerlendirme

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %84 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %9 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 1 yıldıza sahip
29 Mart 2024

customers will write reviews negative prior to receiving orders

Shop Sassy Chick
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 3 yıl
Shopify yanıt 1 Nisan 2024

Hey there! Thanks for sharing your concerns. We would love to understand more about the issues you're experiencing with using the Shop app. If you're open to it, please reach out to us here: https://shopify.link/bmyj. We'd be happy to take a closer look at this issue to find a resolution! -Mac, Shop Support

5 Mayıs 2024

hallo my shop channel is not working anymore, because of chargeback first of all that chargeack was not my problem because sopify said its low fraudulant order and did not notified me, secondly the shop channel is my main orders generator meaning i have 100% of my orders from shop and you suddenly yestarday without notifing me deleted me from shop channel meaning you ruined my whole business, what should i do, then return all my money!!!

Nikita Studio
Almanya
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Shopify yanıt 6 Mayıs 2024

Hi, there. Thank you for leaving a review. We'd be happy to take a look into this with you. For more help please reach out to our support team through the Help Center: https://shopify.link/vRnL. This guide on managing chargebacks can help in the meantime as well: https://shopify.link/mYn8. -Erin, Shopify Support

27 Nisan 2024

I've been a loyal user of Shop Channel for over a year, serving 380 customers. However, after a chargeback issue, my account was suspended, despite it being resolved in my favor. Attempts to resolve this with customer support have been frustrating. Disappointed with Shop Channel's handling of the situation and hope for improved transparency and efficiency in the future. Please reactivate my account, as I've done everything possible to make this channel work for me.

FORHERA DESIGN
Kanada
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Shopify yanıt 29 Nisan 2024

Thank you for connecting with us and sharing your feedback. We invite you to connect with our Shop Team (https://shopify.link/bmyj) directly so we can better assist you with reviewing your case and advising next steps. We thank you for your patience while we work with you through this. -Olivia, Shop Support

25 Nisan 2024

the Most PISSSSS POOR App/Website
Shopify used to be easy, seamless & now its prone to Fraud, Hackers & its a bloated, unease, expensive site
with no Help,
you have to fight with Bots to get the App to work.
And integrate it in.

Forget it.

Electric Dollhouse
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:10 ay
Shopify yanıt 26 Nisan 2024

Hi, there! Thanks for your feedback, and I'm sorry to hear about your experience. We would be happy to assist you with any issues you're having with your store. Please reach out here (https://shopify.link/vRnL). We're available 24/7 to assist you! - Greta, Shopify Support

2 Mayıs 2024

losw sale

Shubham Foods
Birleşik Krallık
Uygulamayı kullanma süresi:8 ay
16 Mart 2024

muy mala

www.miorganica.com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:12 ay
6 Mart 2024

We use LockSmith for our B2B customers only. Due to this reason only and only that SHOP is not approved. Really sad.

Remoair
İsveç
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
13 Şubat 2024

Does not allow me to take off my phone number!!!

Revengeance
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Shopify yanıt 15 Şubat 2024

Hi, There. Thank you for taking the time to leave your review. You can delete your Shop account which will remove your email and phone number from the platform. Follow this help doc for more information: https://shopify.link/KWjM. If this isn't the solution you're looking for, please contact our support team here: https://shopify.link/bmyj. -Kitana, Shopify Support

22 Şubat 2024

My account was suspended due to a single back charge, and regrettably, I received no prior notice of this action.

Despite my repeated attempts to seek clarification and resolution, I have encountered inconsistent responses from the support team. I have reached out over five times, with each interaction yielding differing assurances, from promises of resolution to the understanding that the app would be reinstated after six months of the back charge.

Now that the six-month timeframe has lapsed, I am disappointed that the app remains inactive. Furthermore, I was informed today that additional sales are necessary to reactivate the account. While I acknowledge the importance of sales, it is only possible to generate revenue with access to essential sales assistance tools

Benatti Beachwear
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:11 ay
12 Mart 2024

As a new entrant to the world of Shopify, I was eager to streamline my checkout process and offer customers the convenience of Shop Pay. However, my excitement quickly turned to frustration when I discovered that I was unable to enable this feature without any explanation.

What baffles me even more is that countless newcomers like myself have successfully implemented Shop Pay without issue. So, why am I being excluded?

The lack of transparency and communication regarding the reasons for my rejection is incredibly disheartening. It leaves me questioning why I'm not being afforded the same opportunities as others in the Shopify community.

While I understand that not all applications can be approved, the least I expect is some clarity on the matter. Without it, I'm left feeling disillusioned and at a disadvantage compared to my peers.

Overall, my experience with Shop Pay has been disappointing, to say the least. I hope that Shopify can address these issues and provide equal opportunities for all its users, regardless of their tenure or experience.

Tanbobo Shop
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:3 ay
Shopify yanıt 21 Mart 2024

Hi, there. Thanks for taking the time to leave a review. We're sorry to hear about your experiences with Shop Pay. You may have a received an email from our team containing more information about why you weren't eligible, however if not feel free to contact our support team directly and we would be happy to try our best to provide further context on why this happened: https://shopify.link/WJna. -Rick, Shopify Support