Shop

HTML descriptions are tore out. Leaving important images and diagrams out, which leads to confusion, miss orders and then unreasonable negative feedback.

I’ve been using the Shop app for two months now, but unfortunately, I haven’t seen any increase in traffic or sales. I initially installed it under the impression that it would help run my ads and drive visibility, but so far, the results haven't met those expectations. It would be great to see more actionable insights or features that actually help boost traffic to the store.

Unresponsive (Header Change) image function; as a work around, I could only crop my image down to nothingness to remove it. Now it cannot be replaced, just a dead function... Not good, kindly address this and Fix It. I fixed it! Make certain you are using a web (Browser) and it is in (Desktop Mode) only. Then, most similar faults will be rectified... Best, CT at: ArcJet Directed

There is an issue with the header logo it won’t let me change or delete image

Be careful....this app automatically publishes items from your online store to the SHOP APP even if SHOP is toggled off in publishing.

Its very helpful

Shop's advertising tools have very little flexibility. You would think that a large company like Shopify would have more robust ad options. We can't even create campaigns by product categories.

I love the idea of the shop app. The complete lack of control over the products shown in the app are frustrating af because it is primarily showing our lowest priority products and add-on products that I don't even want visible on the Shop app. I also don't want to have to unlist them on my website or impact my store's SEO because the Shop app doesn't have control over what is listed any other way.

I want to use the advertising. I'd LOVE to give you money for advertising but not when I have zero control over the items advertised and zero control over the customer journey.

I have a hero product that I'd love to advertise, but I can't, because instead the app is showing $1 tea bags and $3 incense boxes that are add-on items to my actual products.

I'm surprised at how wildly frustrating it is.

This app is great with exception of Shop Advertising campaigns, they offer campaigns base on the sale with a ROI that you select but it is a lie , as i just had a sale for $470 and they charge me $360 for advertising charges and my ROI was 2.5 . So $360 is not an ROI of 2.5 .They anwser that in the small letters the ROI is not guarantee and they will charge you what they want and if you cancel the sale they will also charge me the $360.

NOT COMPATIBLE WITH MANUAL PAYMENTS

Shop Pay will totally hijack your checkout and prevent customers from seeing manual payment options unless they happen to notice and click a tiny "check out as guest" link. Utterly bad UX!

My business clients need to see "Purchase Order" front and center.