Shopbnb ‑ Rentals & Bookings

Love this app! It integrates seamlessly with my store and helps me manage my listings and bookings effortlessly. Great for any rental business!

Excellent app! Shopbnb has transformed my rental business with its easy-to-use features and reliable support. Great for any rental business!

Superb app! Shopbnb’s iCal sync feature ensures I never double book. It’s a must-have for any vacation rental business."

Shopbnb is easy to use and helps get more bookings.

I had a visual problem and they solved it, thank you for your attention

J’ai passer un mois à éditer mon site sur l’application ce qui a été très long pour que au final l’application plante plus rien ne s’affiche. Sa charge sans cesse sur mon site mais ne marche jamais. Toute ma saison d’été est entrain de partir à l’eau à cause de cette application. En plus il n’y as aucun service client ou support aucun moyen de contacter le support je suis vraiment très énervée.

From the moment I integrated the Shopbnb app into my Shopify store, the experience has been nothing short of exceptional. The team behind this app is incredibly responsive, addressing queries and providing support faster than any other service I’ve used. It’s clear they prioritize customer satisfaction and are dedicated to ensuring a seamless experience.
The tool itself is a testament to what modern technology can achieve. It’s so powerful, yet astonishingly easy to use. The intuitive design and user-friendly interface allowed me to harness its full potential without any steep learning curve. Whether you’re a seasoned host, management company or just starting out, Shopbnb is designed to provide you with all of the necessary tools to scale your business.
In summary, if you’re on the lookout for an app that offers robust features, outstanding support, and an effortless user experience, look no further than Shopbnb. It’s a game-changer for any vacation rental host!

I would highly recommend Shopbnb if you use your site for any bookings. A very well thought out solution and the support is incredible!

July 19, 2024

I have been using Shopbnb for about 7 months to manage 8 cabins at my summer resort in Minnesota, and it has been a rollercoaster experience.

Firstly, I want to update my previous feedback regarding chat support. It's okay. Once I learned the response times, which are fairly prompt during business hours and about a day or so during weekends and holidays, I found it manageable.

Despite this, my overall rating remains at 2 stars. Over the last 7 months, I have reported more than 27 bugs and suggested over a dozen basic features necessary for day-to-day operations in the vacation rental space. Unfortunately, the app remains very unstable and unreliable in terms of its existing functionality.

PROS and Who It Might Fit Well
-Small Operators: Ideal for small operators with 1-2 properties who may occasionally rent their places and have an existing clientele with fixed dates.
-Website Creation: One of the best features of Shopbnb is the website creation process. Despite a lack of documentation, someone with basic technical understanding can figure it out and build a nice site.
-Payment Processing: Built on Shopify, it offers reliability in payment processing and peace of mind.
-Ease of Use: Easy to navigate, and launching new listings is simple and straightforward.
-Cost: Good entry-level cost. Keep in mind you still have to pay a Shopify subscription and a percentage for each reservation.

CONS
-Quality of Software: The biggest issue is the quality of the software. I constantly encounter errors, which is especially problematic when it affects reservations, guests, or bookings.
-Reservation Management: Features to manage reservations are non-existent. For example, when guests request additional nights, extra guests, date changes, or property upgrades, they have to cancel and make a new reservation.
-Managing Multiple Properties: Managing multiple properties across different booking systems is very time-consuming. If you upload pictures or change descriptions for one property, you have to repeat the process on all other platforms you use.

These are just a few comments based on my experience managing 8 properties. I hope this review is helpful for others looking for booking software.

(Original December 24, 2023)

At the beginning it was a great experience.

Then, when I was trying to add more listings and really get ready to upgrade, it really sucked.

Nothing worked, super buggy, unable to add more listings, it said that I didn't have access to the account, but no why and no documentation to find out about it.

Customer support/chat sucks. No one ever responded on a timely manner.

It my opinion they have a good UI/UX team that practically copied a similar product that I am accustomed to, so that is fine. But dev team needs work on making this an stable product.

I am giving it a chance even though, but if this keeps happening I am going with a full SaaS services that integrates Airbnb and VRBO.

It has been super frustrating, but I just want to be done and have direct bookings.

Been using it for 2 months now and they are the best! They are quick to respond and very helpful! I would really recommend this to anyone