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We've been using this for quite some time and it's a great app with wonderful customer service. But it just changed from free to paid and the prices are high. We like it so much we're trying to see what we can do to continue using it (and the developers are kindly working with us on that), but it's definitely a huge challenge to go from free and works great to facing hundreds of dollars a year to get to use.
Such a creative way to do a fun and rewarding loyalty program. Love that you can customise the app to suit your store and branding. Steve, the founder, is super kind and helpful :) Would defiantly recommend this app for your store!
Shop hub is my new favourite loyalty scheme for my new small business! They go above and beyond to make me feel welcome and assist with any queries extremely quickly! I highly recommend.
BY FAR the best part of this app is their commitment to your brand. Their on-going support and willingness to be flexible and update the core functionality of the app to be compatible with your needs is just a nice bonus.
They've got a great system to simplify our rewards program and it has been a massive hit with our customers! We're a large brand and working with them has been an awesome decision.
- VP of Marketing
Fantastic support and help from the team and we love the design and look of the loyalty reward stamps on our site. It's a great way to incentivise our customers and reinforce brand awareness. Really delighted with ShopHub's app.
The app is very easy to add to a store and customise. Unfortunately the free forever promise at the start got scrapped, with new pricing way over our budget going forward and we find ourselves in a bit of a pickle - we either pay $199 per month or discontinue and let down our many customers. Very disappointing indeed.
If I could provide a higher rating than a 5 ⭐ review I would gladly do so... My experience has been excellent, great service that went over and above. A very talented team open to improvements for the benefit of the ShopHub community.
I have been using this app for around 3-4 months and I cannot say I have been disappointed yet. Installation and setup was extreamly quick and it was active on the site within minutes. Its great that you can choose your logo to be displayed and your website colour scheme. Email and Live chat support is second to none, helpful replies and most importantly fast replies.
The fact its free is simply amazing and I cannot wait to see this app develop further.
Sinds zeker 2 maanden kunnen wij niet meer in de app komen, maar het programma draait wel op de site. Dan zit er helaas niks anders op dan de klanten teleur te stellen en de app te verwijderen
Great App, support is very efficient and quick to reply.
Existed to see new features and how this app can grow.
Keep up the good work!