Shopicial ‑ Community Forum

Hi. I think your app is useful. I paid for regular services with Shopify and for new app development with PayPal. I am about to launch my brand. Could you please reply to my email? I have sent several times over the past few days and have not received a reply. I've already printed out and prepared the community url as a QR code, but I'm so confused because I haven't received a reply to my email.

After getting in touch with their support team I have been receiving quick responses and fixes to the various bugs I had encountered. So far, everything is going well and my members are starting to join the platform!

On the surface, the app seems promising with its wide range of functionalities. However, my experience post-purchase has been quite disappointing.

Several issues emerged shortly after buying the app. The features did not work as seamlessly as advertised, and I encountered multiple bugs that hindered my usage. To make matters worse, reaching out to customer support has been a nightmare. There's no direct way to contact them, and I had to wait for several days just to get a reply via email. The lack of timely support is frustrating and unacceptable for a paid service.

Given these challenges, I cannot recommend this app. While it has potential, the poor customer support and unresolved issues make it not worth the investment. I hope the developers address these problems soon, but until then, I suggest looking for alternatives.

This app is really really amazing!

I have never seen such a big service for such a little price. You get first of all access to a professional social forum but you also get access to the api and webhooks, which is giving you endless of opportunities.
You have a sustom css and custom script section. In my case I could integrate a lot of things and even change the html structure with js.
Support also answers really fast.
I’m really impressed!

Fantastic customization. Developer is very friendly and responsive. This is a well-functioning Shopify app.

I think shopicial is very well made and can bring a lot to a store. Building and maintaining a forum can be challenging and a lot of f work but this app really makes it easy. I read a few comments that support does not respond swiftly but I found that untrue, Chris actually responded to all my questions fast and was very helpful. I believe that Shopicial really should have a rating above 4 stars. We are still in the development stage but so far we are planning to keep and using it after we are live.

The Shopicial community forum is exactly what I'm looking for to build an online community for my brand. It's easy to set up, and the app support is helpful. They usually respond within 24-48 hours.

I'll update my review in a month based on my experience.

I absolutely LOVE this app and it's only been available to my customer base for one day. I sell templates to help people make slide shows, so the Embed and Video links in the comments is SO helpful to my customers. Also, being able to link directly to a product...amazing! Keeping the Forum private (to my registered customers only) makes them feel a little safer about posting personal videos.
I seriously love this Forum app and I'm already getting customer feedback that they love it, too :)

Excellent App...if you are sick of Facebook groups this has the same but you own the content :)
Support is also super quick...love it

This app is a gamechanger! I encourage you to look at the possibilities of the platform being used as a community builder and even a fundraiser for your startup thanks to the paid membership feature.