Recenze (1 566)

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 67 % hodnocení s 5 hvězdami
  • 17 % hodnocení s 4 hvězdami
  • 6 % hodnocení s 3 hvězdami
  • 3 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
4. září 2020

I discovered this app two weeks ago, and I am amazed by how easy and simple it is to use!

I have gained more and more subscribers and most importantly many of the potential customers ended up purchasing!

Thank you so much for introducing this app, it made email marketing a lot easier!

Vivo Cosmetics Lebanon
Španělsko
Doba používání aplikace: 19 dny
17. únor 2021

This is the first time I have used it and I like the ease and speed that I can communicate with my customers. I'm a spoiled MailChimp user, but at times I need something easy and integrated to use in addition. Looking forward to future growth and open to switching all my email if the results are good.

Indie Vinyl Den
Spojené státy
Doba používání aplikace: 7 měsíci
2. listopad 2020

I'm glad Shopify finally came out with email service! I have been able to replace my basic Omnisend account. However, Shopify needs to add the ability to create welcome/flow/automatic emails in order to compete with real email services. Please add it soon!

Mimochai
Spojené státy
Doba používání aplikace: 7 měsíci
14. červen 2020

It seems functional enough, but the editability of the email body is subpar. I would love to be able to use it but I do not want to sacrifice the look of the email for something a bit more integrated. I cannot even add 2 columns to the thing. Using it would make my life so much easier seeing as we send out weekly emails updating customers on what products got moved into the sale collection. But we sell small products and having 7 big images that take up the full width is beyond excessive.

D20 Collective
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Shopify odpověděl 22. červen 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your detailed review and for the feedback on how the app could work better for your business. It is very much appreciated and super helpful to other merchants as well as our team. I'm going to follow up with you in an email to open up the lines of communication here so I can provide your feedback to my team, as well as anything else you may want to add.

Claire l Shopify

21. duben 2021

Very easy to use!!!! You don´t need to be an expert in code or similar... just a simple user can do it in seconds! Great job and thanks!

Hoyo 7
Španělsko
Doba používání aplikace: 19 dny
13. listopad 2020

I love the pre-drafted email campaigns. They have given me good ideas and I only have to modify them slightly. I love the email templates with product sections and the ability to add bold eye catching colors in the background. The analytics coming back via reporting is very helpful. I wish it was a little less labour intensive to quickly go in and make a modification to the email body without having to reschedule the campaign again. It is like starting over and is inefficient. There are always tweaks that you think of after you have scheduled the email and it is waiting in the pipeline or I may think of going back in to tweak a deal we are offering etc. so a little more flexibility to do that would be very helpful. Also, it would be extremely helpful to be able to delete a customer group as my groups are getting a bit cluttered and I made some blunders when I first started using these so would be nice to be able to clean them up and also order/sort them. Thanks you for a great app!

The Canadian Birch Company
Kanada
Doba používání aplikace: 18 dny
16. květen 2021

We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients.

TU beauty store
Kolumbie
Doba používání aplikace: Asi rokem
Vývojář Shopify odpověděl 10. červen 2021

Hi, there. Thank you for taking the time and sharing this feedback with us. We can appreciate your interest and support for Shopify Email, and we'd be happy to pass your suggestion along to our developers. Cheers! -Elias, Shopify Support

27. září 2021

The product is quite raw. A lot of functionality is missing. Navigation is not user friendly. 1) It's impossible to segment audience based on the product purchased in order to create detailed marketing campaigns 2) There is no way to clean database, Shopify does not provide ANY bounceback emails details + reported as spam details. 0. 3) Usability of data display is questionable. Overview only shows data from 30 days. If I send emails every month I want to find the most successful email campaign - there is no way to do it. Just open each one, select the dates...etc

Video Presets
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Shopify odpověděl 28. září 2021

Hey, there. Thank you for taking the time and sharing this feedback with us! It is currently impossible to segment the audience based on the product purchased in order to create detailed marketing campaigns - this is correct but something we are looking at currently! We do not publicly provide bounceback emails details + reported as spam detail but this is also something we are looking into. Our live support team can provide these bounceback emails to our merchants, however. As for overview data, This is quite basic for all overviews, it is just a snapshot.
These are all fantastic points, some of which we are actively looking into, however, I would be happy to share this feedback with our developers for further consideration. Thanks again for your review! -Marty, Shopify Support.

18. duben 2022

Hallo im Großen und Ganzen ein sehr cooles Tool! Habe nur ein Problem und zwar habe Ich gesehen das Automatisierte Emails teilweiße nicht versendet werden oder beim Empfänger ankommen! Ich weiß nicht was ich machen soll. Bitte um Hilfe! Danke

MasterCover
Rakousko
Doba používání aplikace: 6 měsíci
Vývojář Shopify odpověděl 4. květen 2022

Hey, there. Thanks so much for taking the time to leave a review for Shopify email. I'm sorry to hear about these sending and receiving issues you've noticed with the app. This could be the result of many factors, such as the email address of the recipient, or the email service provider that the recipient is using. I recommend reaching out to our Live Support Team (https://bit.ly/3vSCGut) so they can help you troubleshoot and resolve these issues. We do offer support via our Portal in German, so you'll be in good hands over there! -Imogen, Shopify Support

24. říjen 2020

I like it bit wish there was more options for email templates and that the emails didnt show so narrow.

Finn & Everly LLC
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Shopify odpověděl 27. říjen 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support