Recenze (1 561)

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 67 % hodnocení s 5 hvězdami
  • 17 % hodnocení s 4 hvězdami
  • 6 % hodnocení s 3 hvězdami
  • 3 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
6. září 2020

It was easy for the most part linking all the social media was a bit difficult. Also I cant send out marketing to people who are not subscribers.

HERA Body Collection
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Shopify odpověděl 10. září 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Currently it is not possible to email customers who who have not subscribed to receive marketing emails from you.

Our team are consistently working to improve the app and add functionality to suit our Merchants needs so I'm going to follow up with you with an email to open up the lines of communication here and I can provide your feedback to my team.

Claire l Shopify

19. leden 2021

I enjoy the features and what it is capable of. I just wish it offered a bit more. More templates, different structures when adding products to the email, etc.. If Shopify were to add more customizations, I would give this a 5 star rating.

Sea Breeze of California
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Shopify odpověděl 12. únor 2021

Hey!

Amy here from Shopify. Thanks for taking the time to leave us a review. I would love to hear more details on exactly what you would like to see. Its that kind of feedback that helps us to improve our app!

Im going to send you an email to open up the communication here.

Amy l Shopify

Datum úprav: 4. prosinec 2020

Needs more Email Templates. Very Basic! Too Basic! not enough options. page works great very easy to work and manage just needs more template options and colors also the header you can't change the font

Winkbykamice
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Shopify odpověděl 7. prosinec 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

Datum úprav: 29. květen 2020

This is a very good and fast way to send out marketing emails. Unfortunately, most of our clients are using spf and dmarc and our mail servers use those mechanism as well to block phishing emails, therefore, anything sent from here will be categorized as spam or sent to junk folder or rejected. Due to mail security reasons, Shopify and any similar app providers shall provide the users a way to use their own mail server to send out mails. Sendgrids and many other mass mailing servers are being abused by hackers to steal money from bigger corporations by faking the email from or misleading from and messages...etc.

Master Air Tool Ltd Co
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Shopify odpověděl 3. červen 2020

Hey there,

Amy here from Shopify. I appreciate the feedback. I completely understand the concern of your messages being flagged by mail providers as junk or spam. You want your messages delivered! I'm going to send you an email and open up the lines of communication here so I can get all of your feedback off to my development team.

Amy l Shopify

28. září 2020

Very easy to use. Was able to setup the email in just a few seconds. Can't wait to use this in the future to stay in contact with my customers.

La Belle Tiffy
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Shopify odpověděl 29. září 2020

Hey there!

Charlotte here from Shopify Support. Thank you so much for taking the time to leave a review on the Shopify Email app. I would be happy to follow up with you and help you get started with using and getting the most out of this app! I will send you an email so that we can chat further. Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Shopify Email app. This will send your request/question directly to our support team.

Charlotte | Shopify

24. duben 2020

I thought it was going to replace platforms like Klaviyo and Omnisend, but I can only send out an email campaign. No automation, no triggers, just campaigns. Like what Mailchimp was back in 2002...

Funky Moose Records
Kanada
Doba používání aplikace: 3 měsíci
Vývojář Shopify odpověděl 27. duben 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication and see how I can help.

Amy l Shopify

26. listopad 2020

I can't completely rate the app until I actually use it. But i do like the fact that you can send mass emails all in one.

SavageBody
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Shopify odpověděl 26. listopad 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your review of the Shopify Email app with us. I am glad to hear you are liking the app so far!
I'm going to follow up with you in an email, to open up the lines of communication here so I can share some helpful resources to help get you started with email campaigns, and answer any questions you may have about the app.

Best,
Charlotte | Shopify

4. červenec 2020

Easy to set up but very limited options. I can't even exclude a tagged group from the list, such as 'wholesale' tag.
Hoping it would improve shortly.

Bento Ninja
Nový Zéland
Doba používání aplikace: 2 měsíci
Vývojář Shopify odpověděl 7. červenec 2020

Hey there!

Amy here from Shopify, thanks for taking the time to leave us a review. I can see the benefit of being able to exclude certain customers/groups based on tag. I'll send this off to my developers. I'm also going to send you an email just to open up the communication with you and see if you have anything else to add.

Amy l Shopify

28. červen 2020

This is a great idea by Shopify and I have no doubt that Shopify will improve this app and hopefully quickly because Shopify has been a great experience for me so far.

iVogue Store
Mauricius
Doba používání aplikace: 2 měsíci
Vývojář Shopify odpověděl 7. červenec 2020

Hey there!

Amy here from Shopify, I'm happy to hear your initial positive thoughts. I would love to hear more about how you think the app can be improved so I can pass that information along to my developers. I'm going to send you an email so we can get that conversation going!

Amy l Shopify

12. červen 2023

The app itself is easy to use and seems very useful.
However, getting the results can be a bit confusing,
It would be great if there was an option to download the results, for example in CSV format, for further analysis.

(一社)開華GPE
Japonsko
Doba používání aplikace: 2 měsíci
Vývojář Shopify odpověděl 13. červen 2023

Hello, there. Thanks for reaching out. Your feedback is important to us. I've submitted this as a feature request to our development team to review, as I understand this is important for you and your business. I recommend keeping our Shopify Changelog (https://shopify.link/Y7dL) handy to stay up to date with new features that roll out to the platform. - Victoria, Shopify Support.