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I have the same app on my other store and it was working fine (some time a go) Now on this shop I'm not getting any notifications by subscribing to newsletter. I'm not getting welcome emails .I'm not getting any emails with welcome discount code. I tried to sign up with 3 different email addresses but not a one got any kind of notification. It does show my subscribers and i can send emails manually . I checked forum and zillion people have the same issue since last year but no one give any kinda solution ? Can i have some help?
Hey, there. Thank you for reaching out and bringing this to our attention. If you're not receiving the notifications after following our setup guide (https://bit.ly/3vcX99A), then it looks like we will need to access your account and take a closer look at the issue.
Please visit the Shopify Help Center (https://bit.ly/2Vt7Et5) and log into your account - our Support team would be happy to assist you with this through live chat, email, or callback. Cheers! -Elias, Shopify Support
Quick and easy email marketing setup. Includes basic features and hope more will be added soon.
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quisiera mas plantillas gracias. Me gusta pero pense que me daria una direccion de email como mycnatural@mycnatural.com. Igual la verdad es que por ahora me sirve
I used this app for the first time today. It was very user friendly and easy to modify as I wanted to. Thanks.
I like this app I truly recommand
This app mainly the support customer is really great in particularly mr lord R
Easy to set up but very limited options. I can't even exclude a tagged group from the list, such as 'wholesale' tag.
Hoping it would improve shortly.
Hey there!
Amy here from Shopify, thanks for taking the time to leave us a review. I can see the benefit of being able to exclude certain customers/groups based on tag. I'll send this off to my developers. I'm also going to send you an email just to open up the communication with you and see if you have anything else to add.
Amy l Shopify
This is a great idea by Shopify and I have no doubt that Shopify will improve this app and hopefully quickly because Shopify has been a great experience for me so far.
Hey there!
Amy here from Shopify, I'm happy to hear your initial positive thoughts. I would love to hear more about how you think the app can be improved so I can pass that information along to my developers. I'm going to send you an email so we can get that conversation going!
Amy l Shopify
Creating and sending basic emails is great, however the reporting is very limited and a feature as important as an automated welcome email when a new email subscriber is added, is not available. The ability to create a welcome sequence would be even better.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
what is used to send if cant send to the imported mails?why have to import cvs if its fake not ?????
Hey there,
Claire here from Shopify. I appreciate you taking the time to leave us a review. I'm going to send you an email to open up the lines of communication here. I would love to hear what you feel is missing from the app, in particular imported customers, and we can then pass along the feedback to the developers.
Claire l Shopify
The app itself is easy to use and seems very useful.
However, getting the results can be a bit confusing,
It would be great if there was an option to download the results, for example in CSV format, for further analysis.
Hello, there. Thanks for reaching out. Your feedback is important to us. I've submitted this as a feature request to our development team to review, as I understand this is important for you and your business. I recommend keeping our Shopify Changelog (https://shopify.link/Y7dL) handy to stay up to date with new features that roll out to the platform. - Victoria, Shopify Support.