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We just discovered this app and used it to send our first campaign to our customers! Great for greeting cards as well!
I just started to use this app it's easy to use and helpful. the free plan for beginners is good. exactly what I needed for a good start.
Thank you!
Muy bien, eficaz y gratis... Llevo utilizándola hace meses y todo bien.
I love it, it automatically added my current discount! I just wish there were more templates and more options.
The email builder can feel a bit wonky. For example it often gets no result when searching for a collection to add to a link and when you try to add a section using the "+" button next to a section it always gets added at the bottom of the page so you then need to reposition it. There's also a glitch that kicks you out of the editor and back to the main app page which happens pretty often. There's been no new updates since I original posted a review in May 2022 and the issues are still there. I'm reducing the star rating because it looks like Shopify won't be updating regularly. Would also be good to be able to have a "Show email in browser" button in emails.
Thank you for taking the time to write your review and I'm glad to hear that you've made use of Shopify Email to connect with your customers. We appreciate the feedback that you've shared with us here and I will be sure to communicate your comments to our development team. -Victor, Shopify Support
I LOVE shopify! As a new business owner it is very user friendly with tons of awesome features. Definitely set up to help you and your business succeed.
Amazing for free/little cost. But some more customization freedom would be PERFECT!!!!! Sometimes I want to go back to my paid service because of it, but Shopify Email does almost everything the paid one does. 9/10!
I just sent an email campaign out for the first time in a long time and the system was soooo much easier to use! I love the upgrades and features. I will use this more often because of the flexibility it allows.
Worst app i've ever used. It keeps sending out an automated email to my customers post purchase that I did not authorize! Even when I delete this app it keeps sending them out. Please stop sending automation emails!!!!
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you've had a negative experience using Shopify Email. To confirm, are you referring to the email confirmation that customers receive after placing an order? If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look: https://bit.ly/2AWw5VA. - Blair, Shopify Support
What is happening with Shopify Email? All test emails look horrible- they are either with extremely small text compared to what I set up, or some photos slip away from where it's supposed to stay, or some texts stick too close to other texts. I contacted their online support, but not very helpful. Very frustrating.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Email app. Could you please share a bit more information on what was advised to you? If you haven't done so already, I'd encourage you to follow up with us directly (https://bit.ly/2AWw5VA) for further investigation. - Blair, Shopify Support