Tapcart ‑ Mobile App Builder

The support team is tough to get in contact with. I've been trying to get our app launched for two weeks and even left voicemails but haven't been helped but I'm still being charged without the app being launched.

Truly a turn-key experience taking your website and turning it into a user-friendly app! While we absolutely love the app we have had some hiccups along the way pushing us to pay more than we anticipated to use this platform properly for our business. Our business does weekly product drops that we previously were able to schedule with our standard Shopify subscription. Once signed up for the app we realized that our Shopify plan didn't support product scheduling outside of the "online" sales channel so any new items we scheduled would immediately go live on Tapcart and could not post at our desired time. The only solution was to either scrap the app or upgrade to Shopify Plus (a $2k a month Shopify upgrade) in order to use Launchpad. Being able to schedule products accordingly is vital to our business so this upgrade would definitely not be necessary for most businesses. One other feature the app is lacking is a way to refresh without having to close out of it entirely. Our products sell out FAST, so this means our customers need to be able to have the items refresh to show real-time status of whether a product is in stock. Right now the item might sell out and will still state it's in stock while in the customer's cart. Our account manager did mention that this is a feature they're working on there's just no timeline of when it will be ready. The price points range pretty drastically but it makes the app pretty accessible for almost any business big or small. So far so good on our end!

I'm reviewing this app once again. The customer service is incredible as well as the dedicated app manager. My app looks better than ever and sales have continued to grow at a rapid rate. All that is missing is the complete Smile.io integration which I have been informed is being worked on and will come in the future. Once that is complete, I'd give this platform 10 stars if I could. Recommendation: Night mode would be awesome for customers who enjoy a dark screen on their phone. I also wonder if Conversion-Bear would ever get on board with TAPCART to integrate as well. That would completely change the game for app sales and the experience.

I really like the app's concept and the design of the app. It's clean and easy to use from my end. They did a great job with designing it and getting it on the app stores. However, there is a serious lag when you update products or quantities (from sold out to in stock). There's no way to refresh the app (no long swipe down) so you have to force close and reopen which sometimes fixes the problem. If you go into the view collection area of the app and play with the sorting feature it will sometimes provide an accurate view of the site in certain sort (best selling, a-z, etc) selections but not in others. I've gone round and round with Tapcart about this and they always blame shopify cache/api. If you are a shop that doesn't sell out or change product collections frequently, tapcart will be just fine. It's not a good look for my company as it's already annoying customers and we aren't even selling as quickly as we usually do. I'm going to hang on to it for awhile and let tapcart try and fix the issue- I'll update accordingly.

This app is very easy to use. Builded a app in a hour. And staffs are very helpful and always responded on time . The only wish is it can be integrated with more other widely used shopify apps.

5 stars for service, ease of integration & set up. 4 stars only as yet to launch and proof will be in the sales and campaign we have yet to launch about being the first sustainable ocean activewear label to have an app. Will keep you updated with how we go :) Big thank you to Sina for all your help and guidance!

I have messaged you more than once
Please take my request into consideration,, I really wanted to try this application only because they mentioned that there are free trial days and I wanted to try it, but they withdrew money, I hope to return it because this topic will cause big problems for me. I just wanted to try it and have a look but you already withdraw money from me

I had viajro app first, it’s less expensive and my app was visible without me having to contact them first to ask why it was missing which is what I had to do with tap cart.

So far it has taken most of the free trial to get set up in the apple app store. Just got notified that something is wrong with my D&B number and to call them and in about 2 days I should have it resolved. There went the rest of the free trial

Customer service was proactive and worked quickly to answer questions. Had some issues early on but Customer Service was very responsive.