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Truly a turn-key experience taking your website and turning it into a user-friendly app! While we absolutely love the app we have had some hiccups along the way pushing us to pay more than we anticipated to use this platform properly for our business. Our business does weekly product drops that we previously were able to schedule with our standard Shopify subscription. Once signed up for the app we realized that our Shopify plan didn't support product scheduling outside of the "online" sales channel so any new items we scheduled would immediately go live on Tapcart and could not post at our desired time. The only solution was to either scrap the app or upgrade to Shopify Plus (a $2k a month Shopify upgrade) in order to use Launchpad. Being able to schedule products accordingly is vital to our business so this upgrade would definitely not be necessary for most businesses. One other feature the app is lacking is a way to refresh without having to close out of it entirely. Our products sell out FAST, so this means our customers need to be able to have the items refresh to show real-time status of whether a product is in stock. Right now the item might sell out and will still state it's in stock while in the customer's cart. Our account manager did mention that this is a feature they're working on there's just no timeline of when it will be ready. The price points range pretty drastically but it makes the app pretty accessible for almost any business big or small. So far so good on our end!
The applications are beautiful, but the cost is very high. Very expensive for a new business. And it's not convenient that you have to contact the company
Good, Shopify app, but not perfect. Product images got cut-off, item description got cut-off as well.
Customer service was proactive and worked quickly to answer questions. Had some issues early on but Customer Service was very responsive.