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None of the shipping details print out on this new APP - don't know if it is regular, expedited, post, courier etc
This needs to be FIXED
We appreciate your feedback regarding the new Order Printer app.
We are committed to improving the new app to meet the needs and expectations of our users. Your input helps us understand how we can better serve you and the Shopify community. We are taking your feedback seriously and will strive to make necessary adjustments to enhance the app's functionality and user experience. -Emily, Shopify Support
Downloaded after long time use of the legacy Order Printer which works very well, at no extra cost! Thank you Shopify.
If feedback is welcome I would love to see:
- Block style editing of the order form, similar to an e-mail creator. The current CSS style editing is limited for most who don't have the knowledge to work in this format.
- In the order overview tab, please add the option for view more columns, the most helpful for our business would be "Delivery Method" as we need to distinguish between Standard, Express & other delivery methods. This will determine the priority in which orders are printed and dispatched.
- The inclusion of tags at the order overview stage. This also gives more information at a glance when printing orders.
Other than these points the Order Printer app is a great option if you do not want to download 3rd Party apps, and as mentioned, at no extra cost it's a very good option :)
The original order printer came with a variety of "look and feel" templates and looked great. I am not sure who at Shopify came up with this bad joke which we are now being forced to use.
Thank you for taking the time to leave a review. I appreciate that you found the legacy app's templates helpful, and I'm happy to share that feedback with our developers. In the meantime, please refer to our guide on customizing templates with the new app: https://shopify.link/p131. -Sophia, Shopify Support
Not impressed. Seems like another change for the sake of it. Every time something is updated it just creates more work and for no apparent reason. It's counter productive and helps nobody. It would at least be something if we were given the reason for the change. What was wrong with the original app?
Hi there, 1stMobile.UK.
Thank you for taking the time to share your feedback with us. It is appreciated and helps our team improve the product. I'll be sure to pass along your feedback to our Product Development team.
That being said, you can always reach out to our authenticated Support via the Shopify Help Center (https://shopify.link/vRnL) for any questions or concerns you may have.
I hope this helps! -Victoria, Shopify Support.
Those who do not know how to code should stay away and those who know how to code on shopify - this app works like a charm !
Your new update ruined our saved template!
Hi. Thank you for sharing your feedback. In order to assist with your template migration, please review our documentation here: https://shopify.link/18NL. You can also get in touch with our team through live chat here: https://shopify.link/YWD7. -Mac, Shopify Support
It's unfortunate that the Order Printer (now called 'Legacy') is being removed. The biggest value I saw in the existing Order Printer app was my ability to have more than 2 templates, for various purposes. I even used one template as a "work order" of sorts, showing exactly what needed to be produced for the order.
The new version only supports "Invoice" and "Packing Slip", which, by the way, a packing slip should never contain pricing details by default.
Please add additional template support to allow for shop owners to generate various printouts.
Hey, there! Thank you for reviewing Shopify Order Printer. We appreciate your feedback as it helps us improve our app and tailor it to our merchants' needs. I understand your main concern is regarding the templates. If you weren't aware, you can actually create up to 15 templates in this app. You can refer to this help doc for guidance on creating them: https://shopify.link/35gn. We don't have readily available templates other than the invoice and packing slip, however, I'll share your interest for these to our app development team.
As for the pricing on the packing slip, I'm pleased to let you know it's been removed. Reviews like yours help us make impactful changes like this one, so we appreciate your efforts in leaving comments. If you're still seeing the prices on your end, please note you can contact our support team (https://shopify.link/WJna) for assistance and they will be happy to investigate. -Summer, Shopify Support
Unfortunately, it is really hard to migrate your current templates if you have some custom CSS styles.
Hello, thanks for your feedback. I understand that dealing with the migration of templates containing custom CSS styles can be difficult, we have some fantastic guides to help you out here: https://bit.ly/4c1oIZ8. We value your feedback on how this change has affected you, and I will certainly relay this information. - Moira, Shopify Support
By default is not showing the Customer info. Broken template by default.
Hey, there! Thanks for your review. If your templates aren't formatted as expected, feel free to contact us through the Help Center (https://shopify.link/vRnL). We would be happy to assist you further! - Greta, Shopify Support
I wanted to import the templates from the old app into the new one, but the fonts are not being carried over.
Hey, there! If the font changes you want to make are within the scope of our Design Policy, our Theme Support team may be able to customize the for you. Please get in touch with us via the Help Center so we can look into this: https://shopify.link/1w5D. If our Theme Support team isn't able to help, I recommend posting in the Shopify Community forums for suggestions from other merchants and developers: https://shopify.link/7kzD. -Sophia, Shopify Support