Recenze (249)

Celkové hodnocení
2,2
Počty podle úrovně hodnocení
  • 20 % hodnocení s 5 hvězdami
  • 9 % hodnocení s 4 hvězdami
  • 5 % hodnocení s 3 hvězdami
  • 3 % hodnocení s 2 hvězdami
  • 63 % hodnocení s 1 hvězdami
Datum úprav: 15. červenec 2024

Tracking company and number and HS tarif code not working anymore. So we can not use this invoice for international shipments.

*Update 15th of July
- fulfillment.tracking_company and fulfillment.tracking_number yields no results
- also HS codes are no longer available to use.

So we can't use invoices from Order Printer to ship internationally and use for customs. Sad when Shopify is bragging about markets and global expansion.

FlugaSports
Švédsko
Doba používání aplikace: Asi měsícem
Vývojář Shopify odpověděl 26. červen 2024

Hi, there! It sounds like you might need to update the variables from your old templates. This guide includes the variables supported on the new Order Printer app: https://shopify.link/2Zoy. -Sophia, Shopify Support

12. září 2024

This is a great app for sending invoices to customers. I haven't had any issues so far.

STEM & Play
Nový Zéland
Doba používání aplikace: 2 měsíci
Datum úprav: 28. červen 2024

Shopify forcing the migration without putting any measures in place to help support template migration is a joke. Shopify is not the company they were 10 years ago, absolute travesty.
*** UPDATE *** Using the app further it is far and above a DOWNGRADE from the previous Order Printer app. Shopify is USELESS in assisting with migrating order templates. I have had to figure out liquid coding on my own and even then it barely works. This app is terrible and Shopify should be ashamed for their complete and utter failure to migrate effectively. Shopify is a shell of what it once was.

North Scottsdale Floral
Spojené státy
Doba používání aplikace: 23 dny
Vývojář Shopify odpověděl 11. červen 2024

Hello! Thank you for your feedback and your review. We do have some information on transferring templates over to the new app in our Help Center here: https://shopify.link/18NL.

We updated the app to improve its performance, but we can completely understand how changes like this can impact merchants. I'm happy to pass this feedback on to our team who looks into improvements we can make. - Moira, Shopify Support

6. červen 2024

I really can't see ANY benefits to this new app. We copied our templates and it's unusable. After a few hours we had got it almost back to as it was by changing the variables. Luckily I know a bit of liquid coding but I know many do not. What was the point in that in all that work - what have I gained? Shopify say there is going to be a migration tool coming soon... I don't think it can come soon enough.

HobbyTrax
Spojené království
Doba používání aplikace: 6 dny
Vývojář Shopify odpověděl 11. červen 2024

Thank you for your review and feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. -Emily, Shopify Support

3. červen 2024

Does not work properly. The templates from the legacy were perfect, and I've used them or years. I migrated the templates per instructions, but the order number is missing, as well as the date and email fields. Not great. If it ain't broke, don't fix it. And if you're going to fix it, make sure you have a solution that works. This is not it guys. Horrible, huge misstep.

Cloth Diapers - Lighthouse Kids
Spojené státy
Doba používání aplikace: 19 dny
Vývojář Shopify odpověděl 10. červen 2024

Hi, there! Thank you for your feedback and review. The new app architecture is designed to allow for more functionality and updates in the near future. I recommend contacting our live support team through the Help Center (https://shopify.link/vRnL) so we can take a closer look at any issues you're having. Thanks again! - Greta, Shopify Support

3. červen 2024

Wow, what a disappointment. The original Order Printer was certainly not the best, but I presume most of us eventually got it to work and considered that a sunk cost.

Years later and this is what you've got? You have to be kidding! I'm hours into it and I still can't get decent results, the templates are lousy and it has been super flaky, sometimes completely failing to load.

This clearly comes down to an absolutely poorly managed Product Management group. There appears to be absolutely no voice of customer at Shopify. Who in the world asked for this? Wake up Shopify! When your own app can't even get a 2.0 rating something is broken, that starts with Product Management. Fix It!

Someone should be held accountable.

SkateXS
Spojené státy
Doba používání aplikace: 17 dny
Vývojář Shopify odpověděl 10. červen 2024

Hi, there. Thank you for taking the time to leave us this candid feedback around the new Shopify Order Printer App. We appreciate all of the feedback being shared around this launch, and appreciate the passion behind letting us know about how folks are finding the new version. We recommend reaching out to the Shopify Support Team directly (https://shopify.link/vRnL) so we can provide some assistance with resolving any specific issues you're encountering. -Imogen, Shopify Support

15. červen 2024

HATE THIS INVOICE!!!!
Whoever thought this up should be fired. The legacy invoice is way better.
You just have to ask, "Why?" why change an easy to read and understand invoice with this?
I'd like to give it a minus 10

Hats Scarves and More
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Shopify odpověděl 18. červen 2024

Thank you for review and feedback. We are always looking for ways to improve our app. -Emily, Shopify Support

1. červen 2024

I do not like the new app at all. My old template doesn't work and I can't seem to edit this one with any of the coding. Someone please tell me how to get the shipping title to show on the packing slip? It takes too much time to look at each order individually to see what shipping method to use. I tried several of the variables and none of them are working!

Delaney & Co. Mailers
Spojené státy
Doba používání aplikace: 16 dny
Vývojář Shopify odpověděl 3. červen 2024

Hi Delaney & Co. Mailers, thank you for your feedback and your review. We understand changing apps and updating your templates can create extra work and take extra time. We do have some information on transferring your templates over to the new app in our Help Center: https://shopify.link/18NL. I understand that you are having some problems updating the templates to show the shipping method used, our authenticated chat team through our Help Center is available to help with that. -Shay, Shopify Support

29. květen 2024

It has been most difficult to transfer our invoice templates to this app from the legacy version. I've had to teach myself enough coding to be able to figure out how to make the old template work here, which has taken me so many working hours, for there to find out afterwards that there's issues that many other people are experiencing because they haven't even been fixed by the developers yet. After all that work our template isn't ready to be used yet because there's no solution to page breaks, and the time to use the legacy version is running out. I'm sure I'm speaking for many of us users when I ask for an extension on the legacy app availability, or these issues being fixed asap AND providing sufficient support to those users that don't have the resources to deal with it themselves.

Caroline Gardner
Spojené království
Doba používání aplikace: 13 dny
Vývojář Shopify odpověděl 3. červen 2024

Hi, Caroline.

We appreciate you taking the time to reach out and provide your feedback. Please rest assured that we will share your feedback with our product development team to look into.

If you require assistance with the app or notice other issues arising, you can contact our authenticated Support by creating a support request through the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.

Datum úprav: 16. srpen 2024

As the deadline is coming due what are we suppose to do about this bad product?
My order page was perfect. And I do mean PERFECT !! What am I suppose to do with this mess that you have created?
I am not a programmer and paid someone to create my order page. Do I now have to pay him again to fix this mess that you have created?
I was proud of my order page and will now be ashamed to include this mess with my orders. I can't believe that you would be pushing a product that has a 2.1 overall rating. Does this mean that you guys are going downhill?
Your new product is uncommonly bad. It doesn't total the products. It doesn't have a place field for my logo.

Sew Inspired Quilts of Nauvoo
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Shopify odpověděl 27. květen 2024

Hello, Sew Inspired Quilts of Nauvoo.

Thanks for reaching out and taking the time to leave a review. It is appreciated and helps our team improve the product.

I can definitely understand your concern and the need to have this functionality. I've gone ahead and submitted your feedback request to our Product Development team. To stay up to date on new features, keep an eye on our Shopify Changelog: https://shopify.link/N5vR.

I hope this helps! -Victoria, Shopify Support.