Recenze (283)

Celkové hodnocení
2,4
Počty podle úrovně hodnocení
  • 23 % hodnocení s 5 hvězdami
  • 9 % hodnocení s 4 hvězdami
  • 5 % hodnocení s 3 hvězdami
  • 4 % hodnocení s 2 hvězdami
  • 59 % hodnocení s 1 hvězdami
14. červenec 2024

They changed the system and took away our already perfect packing slip and even copying the code over from the old one to this new one, it did not work and now we're missing elements in it.

Extremely poor system. They claim it's easy to use but it most definitely is not. The customer support line was also no help as they have no pre-designed templates to even assist the transition.

SNAXX
Austrálie
Doba používání aplikace: Asi 2 měsíci
Vývojář Shopify odpověděl 17. červenec 2024

Hi there, thanks for the review. We appreciate you bringing this to our attention. I am going to send this feedback to our developers so they can know what our merchants need and want. With that being said, you can make changes to the templates by editing the code directly: https://shopify.link/ebp0. If you are unfamiliar with making coding changes, you can reach out to a Shopify Expert for more assistance: https://shopify.link/D5Rp. -Kitana, Shopify Support

Datum úprav: 24. červenec 2024

Was using this app happily until the new requirement appeared to allow the app to harvest data and also most worryingly specifically this:

Edit products
Products or collections

MY REPLY: It's very worrying that you have to give the app permission to edit products and collections. Order printer legacy didn't requite this. Neither does any of the other apps I've installed.

Spider Magnetics Ltd
Spojené království
Doba používání aplikace: 2 měsíci
Vývojář Shopify odpověděl 23. červenec 2024

Hi Spider Magnetics! Thank you for your feedback, and I understand your concern. The app requires access to this information so that it can create and print the documents you need. Without this access it won't be able to access the order data or fill in the different variables you want to have on your templates. Don't hesitate to chat with our authenticated support team if you have additional questions about the app's permissions: https://bit.ly/2AWw5VA. - Shay, Shopify Support

4. září 2024

This new version done not show the mobile number I used all sort of variables available but it is showing blank for mobile number but address is appearing. I am trying with below code, none is showing phone number for the order -

{% if order.shipping_address.phone %}{{ order.shipping_address.phone }}{% endif %}
{% if order.billing_address.phone %}{{ order.billing_address.phone }}{% endif %}

please resolve this issue. It is not working in this new version. In older version it was working and showing mobile number.

Another sample of template code which I tried is below, test it on any store because in preview it shows the dummy phone number but with actual order, it does not show the phone number.

{% if order.shipping_address %}

TO:
{{ order.shipping_address.name }}
{{ order.shipping_address | format_address }}
Mob: {{ order.shipping_address.phone }}

{% endif %}

Bhavika Fashion
Indie
Doba používání aplikace: Asi 20 hodinami
22. únor 2025

Grâce aux codages j'ai réussi à mettre les infos légales en français, je trouve que l'application est parfait et en plus gratuite

Bombasse
Francie
Doba používání aplikace: Asi hodinou
17. květen 2024

This is absurd! The old app changed to Legacy and we have to download a new app. The new app doesn't have an option to make it easy to customize. We're so overload of work and now have to find a way to customize the template or find one that works and to make it like the old template we used to have for our store. The previous one we have paid for and done so much work for it.... What's the point?
Please bring back the old one for us!

HETZUKOTO
Finsko
Doba používání aplikace: 5 měsíci
Vývojář Shopify odpověděl 29. květen 2024

Hi, there! I appreciate that it will take some time to migrate to the new app. The intention of the new app is to offer an improved interface and better performance, so we want to ensure that it works well for your business. If you have specific feature requests or if there's any other feedback you'd like to provide, please contact us via the Help Center so we can share your thoughts with our developers: https://shopify.link/1w5D. Thank you. -Sophia, Shopify Support

13. únor 2025

改悪ですね。
テンプレの編集ができない、あるいは編集画面が素人では見つけられないです。
外国の雰囲気がとても強い領収書しか発行できないので使えないアプリになりました。

arataオンラインストア
Japonsko
Doba používání aplikace: 24 hodinami
Datum úprav: 10. říjen 2024

Great product, seamless integration and customization.

SpeedyFPV
Spojené státy
Doba používání aplikace: 4 měsíci
3. červen 2024

Absolutely awful app. No preparation made for customers for the switch. No easy transfer across. Seems to be an intentional need to use a 3rd party app or developer to make things work. Worst yet is they've started messing with the legacy app which is forcing people to jump to the new app before they've made the relevant preparations.

My whole operation came to a grinding halt this morning because of their changes. 15 staff being paid to do nothing while we await a developer to get to the office and make amendments so that we can print our specialised packing slips...

Pik n Mix Lollies NZ
Nový Zéland
Doba používání aplikace: 4 měsíci
Vývojář Shopify odpověděl 10. červen 2024

Hi, there! Thank you for taking the time to leave us a review for the Order Printer App. We appreciate the feedback that you've shared with us here regarding the new launch. If you need any support with making some changes to your templates with the new launch, refer to our help document on making changes here: https://shopify.link/ABVA. -Imogen, Shopify Support

11. červen 2024

Had to hire a so called "SHOPIFY EXPERT" to fix all the code for this template to work. They said no problem, 2 days. Took 2 weeks.
Still does not look 100%. How do you even adjust the font size. It's so small it is hard to read. Not happy, why fix something that was not broken in the first place... Do better!

StickerDad & ShirtMama
Spojené státy
Doba používání aplikace: 26 dny
Vývojář Shopify odpověděl 17. červen 2024

Thank you for taking the time and sharing this feedback. If you need help with customizing the templates (https://shopify.link/KBxv), then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and let our advisors know that you'd like to submit a customization request. Cheers. -Elias, Shopify Support

24. červen 2024

Broken. Wouldn't migrate our custom template and is producing erroneous results showing additional items not on order?!

Nutshell from Kiwi NZ Brands Ltd
Nový Zéland
Doba používání aplikace: 9 měsíci
Vývojář Shopify odpověděl 26. červen 2024

Hi. In order to assist with your template migration, please review our documentation here: https://shopify.link/18NL.You can also get in touch with our team through live chat here: https://shopify.link/YWD7. -Mac, Shopify Support