Shopify Order Printer

This app is horrible! No options to edit easily, no nice features at all. The current Printer App works perfectly why change? We pay Shopify enough money each month which should include options print orders and Tax invoices ect.

I tried copy and paste my template (Which I Paid good money for) it's not working at all on this new app!

Please just keep the Order Printer app we have always had! NOT HAPPY

When you think UPGRADE, you think Improvement. Not the case here.
Shopify should have a core comprehensive Order Printer app, AT NO COST considering the monthly cost shop owners already incur. The existing (legacy) order printer works and has some customization in the code that works for my business. I do over 11,000 orders per year. Now Shopify is forcing a migration to an inferior order printer app, by sunsetting the legacy order printer. You should have a choice or a "Voice" as a shop owner. It's almost as if they are forcing you to pay for a 3rd party app, so Shopify can generate more revenue. This is shameful corporate greed. Shame on you Shopify!

What a mess! Shopify constantly changes things for no reason, makes it complicated to adjust to a new app, doesn't provide the same features and usually results into having to pay more!

Very disappointing "update". The nature of our production workflow depends on an ever changing and highly customizable order printer template - And while the legacy app is by no means perfect, I was always able to achieve whatever customization I had set out to accomplish - So when I saw the message that Shopify was sunsetting the old order printer app and migrating to this new one, I had high hopes that they would improve upon the already solid foundation that was the legacy app. I expected, at minimum, quality of life improvements, and was hopeful for some new features.
 
Instead what I got was an app that is objectively worse in every regard. I say this with no exaggeration or hyperbole: I have yet to find a single thing the new app does better than the legacy app - And worse, there are many cases where the new app does not support some functionality that the legacy app had for years. This is simply unacceptable when my company and many others not only rely on these functions, but have been using them without issue for many years.
 
Just to name a few:
1. Page breaks - The new app does not seem to support any method of forcing a page break
2. Custom scripts - The legacy app was capable of importing JavaScript libraries and running custom JS functions to perform actions within the template. The new app blocks user scripts and this is no longer possible
3. Float styling - New app does not support styling such as “float: right;”
 
I am not asking for more. I do not need the new app to do anything better than the old - But at bare minimum it needs to support the things that we have all become accustomed to through years of using the old app. And to be clear: I do not mind the liquid object name changes - As an intermediate/ advanced user, it is easy to modify existing variable names to get them to function in the new app and I understand changes like these are sometimes necessary despite the temporary frustration it might cause merchants.

Absolutely awful app. No preparation made for customers for the switch. No easy transfer across. Seems to be an intentional need to use a 3rd party app or developer to make things work. Worst yet is they've started messing with the legacy app which is forcing people to jump to the new app before they've made the relevant preparations.

My whole operation came to a grinding halt this morning because of their changes. 15 staff being paid to do nothing while we await a developer to get to the office and make amendments so that we can print our specialised packing slips...

HATE THIS INVOICE!!!!
Whoever thought this up should be fired. The legacy invoice is way better.
You just have to ask, "Why?" why change an easy to read and understand invoice with this?
I'd like to give it a minus 10

Expect lots of bugs and zero help from shopify support as shopify requires transition to this "new" Order Printer.

This "new" Order Printer does not work correctly with any customizations/templates from the "legacy" Order Printer, and Shopify's support staff are zero help. Shopify's support page on transitioning from the "legacy" Order Printer to this "new" Order Printer is woefully inadequate, too.

With this new Order Printer, Shopify changed all their liquid formats plus simple template code that worked perfectly on the "legacy" Order Printer no longer works on the "new" Order Printer...and nobody at Shopify can say why...or offer real solutions.

What's more, if you use any 3rd party providers on your shopify store to help manage inventory, pickup/delivery, locations, bundles, discounts, tipping, just about anything...expect additional issues using this "new" Order Printer...and Shopify support is again zero help because they use 3rd party providers as a scapegoat.

Don't get us wrong -- the "legacy" Order Printer was far far far from great...it required a TON of template customization to be even remotely useful.

This is still the same for this "new" Order Printer...except that Shopify has thrown in the "bonus" of mysterious liquid and code changes (seemingly in secret, leaving both customers and support staff to stumble upon them as bad surprises). With this "new" Order Printer, Shopify shows yet again how out of touch they are with us customers doing business in the real world.

Difficult to see this "new" Order Printer as more than a thinly veiled attempt to squeeze more money out of customers by providing substandard products and service that leave customers in the lurch unless they pony up $$ for a yet another 3rd party app to band-aid Shopify's poor product and service.

Do better, Shopify. If we don't say something, they never will.

If you de-select the "packing slip" option, it says unable to find order on shopify POS. I wish shopify would stop changing things that no-one has asked for and work on the multiple other issues in POS.

WHY? Why would you subject us to such an app? Almost useless- missing data (SKU's), hard to read- too small font, no lines, etc. etc. etc.

Going back to legacy for now then looking for something else.

I would give this a negative star if I could. This app is awful. The templates are horrendous. It doesn't include the notes. I have used Order Printer and (paid) Order Printer Templates for years - super easy to customize and looked great. Now they are no longer supported and we're directed to use this awful app. Do better, Shopify.