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While Legacy may not have been the excellent this is so much worse. To change anything, even take prices off, add shipping method or order date, requires a change to the code. This is not feasible for many small businesses. If you're going to update make sure it's easy for small businesses to customize. Don't make us pay for 3rd party apps for something we already have. Please make a way to edit without needing to know how to code.
Hello!
Thank you for taking the time to share your valuable feedback.
We can definitely understand the need to edit/migrate templates without the need of code. I'll be sure to pass along your feedback to our Product Development team for review.
While we can't guarantee if or when this will be implemented, rest assured your request has been shared. Please keep our Shopify Changelog (https://shopify.link/N5vR) on hand to stay up to date with the newest features that roll out to the platform.
Thank you. -Victoria, Shopify Support
This app is horrible! No options to edit easily, no nice features at all. The current Printer App works perfectly why change? We pay Shopify enough money each month which should include options print orders and Tax invoices ect.
I tried copy and paste my template (Which I Paid good money for) it's not working at all on this new app!
Please just keep the Order Printer app we have always had! NOT HAPPY
Hi, there!
We're sorry to hear you have not had a positive experience using the Order Printer app. Regarding your template, our authenticated Support may be able to take a look at this and assist further. You can get in touch via the Shopify Help Center (https://shopify.link/VAaY) to create a support request. -Victoria, Shopify Support.
Much better than the previous app, formatting for printing actually works. I regret that logo and product pics aren't on the invoices by default though.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support
We have been fairly happy with the new Order Printer. Customizing the template worked out for us. A couple of things we would like to see, however. 1) A unit price (or price each) and then a total price for each line item ordered. 2) On local pickup orders, have the Packing Slip show the name, address, phone, etc. of the purchasing customer.
Early on this app was a mess, but now it looks like most if not all of the issues have been cleared up. Using it daily just like the legacy app with no more issues.
What a mess! Shopify constantly changes things for no reason, makes it complicated to adjust to a new app, doesn't provide the same features and usually results into having to pay more!
Hey, there! Thank you for reviewing the new Order Printer app. We'd love to hear more about your feedback and specific comments so we can share them with our development team. We can make them aware of what you need from this app so they can consider your suggestions for future updates. If you're open to it, feel free to create a support ticket by visiting our Help Center (https://shopify.link/WJna) and we'll make sure your feedback is heard! -Summer, Shopify Support
5 stars for printing receipts. I downloaded the app and 10 seconds later I was printing a receipt for a customer. I downloaded the pdf and done. That was fast and super simple. I can't believe the stock shopify software doesn't have this option install in its basic software.
UPDATE: Fabulous news, the new fucntionality allowing us to import templates from the old ( legacy) order printer app is BRILIANT! Thank you!! You listened. It works perfectly. 5 STAR!
Why oh why can't we have a tempate builder? Why do we need to be coders? I used the originl Order Pinter app for years and it was great...you purchased templates from its sister app and had the WYSIWYG functionality to help you to adapt it. Perfect. Now, I am not able to modfiy your new layouts to fit my label paper, for instance..I use S3 integrated label paper to create picking lists and to add shipping-to labels onto the order! Like almost everyone who runs a small business, I imagine? So I have bought another app...VERY unhappy, Shopify. Your TWo designs - packing and invoice - are rubbish and dont work for me...why can't i use the code from the old app? Why does your system reject it? NOT HAPPY
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. - Blair, Shopify Support
I would give this a negative star if I could. This app is awful. The templates are horrendous. It doesn't include the notes. I have used Order Printer and (paid) Order Printer Templates for years - super easy to customize and looked great. Now they are no longer supported and we're directed to use this awful app. Do better, Shopify.
Thank you for taking the time and sharing this feedback. You can migrate your existing templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL) so that you can continue using the customized templates. However, should you encounter any issues with migrating the templates, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support
Easy and simple transition, with no issues, all templates came across successfully.
After reading some of the negative reviews from earlier days, we were a bit hesitant and delayed our migration until now.
It was all good for us, so business as usual.