Point of Sale , Počet recenzí: 502

Celkové hodnocení
4
Počty podle úrovně hodnocení
  • 49 % hodnocení s 5 hvězdami
  • 16 % hodnocení s 4 hvězdami
  • 6 % hodnocení s 3 hvězdami
  • 5 % hodnocení s 2 hvězdami
  • 23 % hodnocení s 1 hvězdami
Datum úprav: 24. březen 2016

Limited functionality, features that are available on the website are not available on the POS app (payment methods for example), and the app crashes constantly.

We have to delete and redownload the app roughly once a week. I'm told this is due to potentially losing our internet connection, but this seems like something that their software should be able to record. However, as with many other problems we experience, we're told the issues are the way we're using their software and not a failing in their code.

I advise against getting invested in Shopify POS.

Pink Castle Fabrics
Spojené státy
Doba používání aplikace: Více než 5 roky
8. září 2023

In the last 20 years, I've used multiple POS systems, QB POS, Stone Edge, Microbiz, and now Shopify POS. This is the simplest, and most advanced POS system we've used to date.
The only thing I wish was better was the Stocky app for inventory management. The fact that the Stocky app does not update the cost basis as we receive inventory is quite a disappointment.

Moore Brothers Music
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Shopify odpověděl 12. září 2023

Thank you for your review and your feedback! I am so glad it is working well for your business. -Emily, Shopify Support

8. září 2023

So far so good. There are a few glitches that I am finding, and you cant accept Mastercard and visa gift cards, but pretty good. The worst thing is that you cannot get anyone on a phone line for help- you have to use the chat box but they are pretty efficient with it.

Heritage-Boutique.com
Spojené státy
Doba používání aplikace: Více než 2 roky
12. červenec 2021

I use this daily-it's easy to use and reliable. It's not complicated so someone stepping in at the last minute can use this successfully.

Ellison Bay Pottery Studios
Spojené státy
Doba používání aplikace: Více než 5 roky
5. listopad 2020

Absolute garbage. The new PRO POS is absolute garbage. We've been with Shopify for over 5 years and we now have to pay an additional $89US / month for something that is so much WORSE than what you had before. The search function doesn't work half the time. Products appear and don't appear seemingly on a whim. The screen and colours are so dark - but of course our iPad is too old to update to the new needed ios13 to change the background. Have you partnered with Apple? I would not recommend this app and I will be looking for something else that actually works for us.

Mandala Design
Kanada
Doba používání aplikace: Asi 5 roky
24. únor 2018

I am new to Shopify recently opening my store. I loved that I could take credit card payments locally and got the free e-reader in. It is very easy to use and I have not had any trouble getting payments through. I had set up the payments to go to a savings account and one made it there. Then, there I received a notification that there was a problem so moved it to a personal checking account which worked. Looks like I will need to open a business checking account which I had not planned to do for awhile. If that snafu hadn't happened, I would rate it a 5 star. So far, so good.

April B Collection
Spojené státy
Doba používání aplikace: Téměř 5 roky
3. prosinec 2020

Good overall but there are some shortcomings in flexibility. Need to be able to adjust pricing and taxability on the fly. Could use more robust reporting.

Fairen Del
Spojené státy
Doba používání aplikace: Téměř 5 roky
Datum úprav: 16. prosinec 2020

After nearly 5 years of use, the Shopify app is now easier to use and has alot of new functions that cover different needs than in the beginning. Love dealing with the Shopify Gurus who are always friendly, knowledgeable and professional. They have really started to focus more on those of us who use the app in a bricks and mortar location only but always strive to encourage you to get an online store, which hopefully someday I will attempt.

Christine Dufault Cosmetics
Kanada
Doba používání aplikace: Téměř 5 roky
Datum úprav: 5. srpen 2021

Super, on l'utilise tous les jours, sur tablette, vnous attendons avec impatience que tous materiel Anglo-saxon disponible.

ADG Studio
Francie
Doba používání aplikace: Téměř 5 roky
28. prosinec 2022

The app is a bad, forced update after forced update, and all that seems to change is making our ipads unsupported. even worse if you pay shopify more money for their tap and chip reader. They may as well go back to a wired connection to the ipad because they don't seem to know how to use bluetooth technology. Having to restart the app every time the devices sleep isn't an acceptable solution. They've opened up their business to third party apps for everything else they may as well just let third party hardware/software handle this part as well.

Park & Fifth Clothing Co
Kanada
Doba používání aplikace: Téměř 5 roky
Vývojář Shopify odpověděl 16. leden 2023

Hello Park & Fifth Clothing Co, thank you for taking the time to post your feedback. We are constantly improving our app by releasing new updates that can fix bugs and add new features.

As for when the hardware goes into sleep mode, we recommend checking the app's permission: In the iPad Settings Menu > search for Shopify POS > ensure the app's Location Permissions are set to "Allow while using" and "Allow cross-website tracking" toggle on. This ensures that if the reader reaches out while the screen is asleep or while the app is minimized, the app will still have the appropriate permissions to complete its security checks and be able to reconnect.

If the issue is not fixed, feel free to reach out to our Retail support. The team is here 24/7 to help.