Point of Sale , Počet recenzí: 359

Celkové hodnocení
Počty podle úrovně hodnocení
  • 43 % hodnocení s 5 hvězdami
  • 16 % hodnocení s 4 hvězdami
  • 5 % hodnocení s 3 hvězdami
  • 7 % hodnocení s 2 hvězdami
  • 28 % hodnocení s 1 hvězdami
28. září 2023

Would like a way to run multiple layers of discounts on the POS.

Astral Comics & Games
Spojené státy
Doba používání aplikace: Téměř 3 roky
27. červen 2023

Can't edit custom products once you add it to the order, you have to delete the custom product and add it again.
Needs a Windows or Web version. We need to use a desktop computer in our shop for different reasons and we have to run this app through Bluestacks (and it runs horrible) because there's no Windows native version. I cannot connect a card reader to it and neither a barcode scanner because Bluestacks doesn't support Bluetooth. What's so hard to make a Windows native app on the store? Many others would jump ship to Shopify POS if they wouldn't have to use space (maybe on a little desk) with an iPad next to their computer. It's so much more comfortable to use it with a keyboard and mouse when you have to type customer's name and custom products.

Doba používání aplikace: Více než 5 roky
Vývojář Shopify odpověděl 21. červenec 2023

Hello androidez, thank you for submitting your feedback on this. I understand you are looking to make edits to custom products and use your POS app on a desktop computer running Windows OS.

At the moment, this is definitely a limitation for our Point of Sale app. We would definitely recommend using one of our supported devices on iOS or Android. Our POS app is supported on iOS 13 or higher. Alternatively, you may use a device running Andorid OS 7.0 or higher.

In the meantime, I have gone ahead and submitted feedback to our team about this and I would recommend checking out the Shopify Changelog for any future updates.

18. leden 2023

PSA: When you enter in an address to collect sales tax, they do not have the correct tax rate system. I entered my correct address, which on the government website has a 3.5% local sales tax rate, but because Shopify POS is super behind, they use a "Basic System" to determine the tax rate, which is 4% lower than it should have been, leaving ME to pay the remaining taxes out of pocket. I am not sure how this app is even legal if they cant even provide the correct tax rate!

Shop Fitted Boutique
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Shopify odpověděl 23. leden 2023

Hello Shop Fitted Boutique, thank you for taking the time to share your feedback. We truly appreciate your feedback as we further develop the POS app to be used by more merchants and meet the demands of the evolving retail world.
As for the issue you mentioned, the POS app applies taxes based on the store location that you assign to your POS device, you can also read more in [Setting up tax rates for Shopify POS](https://help.shopify.com/en/manual/taxes/set-adjust-pos-taxes?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus#undefined),if your location is set up I would suggest reaching out to our Retail support so the team could investigate this for you. The team is here 24/7 to help.

3. květen 2023

we were on the Shopify Plus subscription for a year and cancelled. Shopify Plus comes with the feature of Shopify POS Pro and we did not have this feature prior to being on Shopify Plus. A few months after being cancelled from Shopify Plus, Shopify just decided to activate Shopify POS Pro on three of our stores with NO authorization. I'm trying to run my business not take hours of my time to have you reverse a feature you place on my three stores without our authorization.

Luxe B Pampas Grass Wholesale
Doba používání aplikace: 10 měsíci
Vývojář Shopify odpověděl 16. květen 2023

Dear Luxe B Pampas Grass Wholesale, thank you for leaving your feedback. We appreciate your concerns and would like to address them:

We understand that after downgrading from Shopify Plus, you were still subscribed to the POS Pro plan. This is expected, as downgrading your online account won't affect the POS plan. We don't change the plan from Pro to Lite without the merchant's consent and the same if it changes to the PRO. If you want to change your plan, it needs to be done under the POS channel. It won't change if you downgrade your online plan.

29. září 2023

Nothing special. Works as it should.

Edible Landscaping
Spojené státy
2. srpen 2023

We tried Shopify POS but we can't change the tax with custom products, we asked for a change but they said there is nothing they can do. they lost a customer for this reason hope they will fix this limitation in the future.

Doba používání aplikace: Více než 2 roky
Vývojář Shopify odpověděl 17. srpen 2023

Hello Floratuin, thank you for taking the time to leave your feedback. We appreciate your feedback regarding your experience with changing the tax on custom items. Regarding the tax on custom products, we would be able to do a Price Override to a custom item in the cart to achieve the desired price. Alternatively, we can create the product and add a tax override to that product. At the moment, the POS app uses the location's zip code to calculate tax. In the meantime, I have put your feedback forward to our teams on customizing tax with custom products.

1. květen 2023

Really not designed well, can't use Laptop/PC (which runs Shopify!), scanning items takes too long, with too many 'select' steps, just want to barcode scan and move quickly to get customers through in-store checkout process.

Buggy connectivity to Wisepad3 card reader. Merchant fees are higher than using a standalone EFTPOS machine (even after Shopify surcharge).

Only reason still have this app is it is a stitch-up for some Stocky app functionality :(

The Combat Company
Doba používání aplikace: Asi 2 měsíci
Vývojář Shopify odpověděl 16. květen 2023

Hello The Combat Company, thank you for leaving your feedback. We appreciate your feedback about having our POS work on a computer. At the moment, our system can only be used on a device and cannot support working on a computer and I am happy to send this as a feedback for our developers.

As for the Wisepad 3 reader, if you are having issues with the connection make sure that the card reader is at least 50% charged and the POS is up to date, which is 8.9.0. Please reach out to our Retail Support by sending your POS logs. We are here 24/7 to help.

16. květen 2023

You get to pay an extra $92 for the admin panel that includes an overpriced website hosting you just might never ever need. Then it uses only very few options of printers which are really scare in locations and outside US and Europe and unnecessarily expensive. An Epson printer costs about $287(excluding shipping fees).

Overall, the coating isn’t friendly or logical at all. Had to drop it. Will not recommend.

Seinde Signature
Doba používání aplikace: 3 měsíci
Vývojář Shopify odpověděl 16. květen 2023

Hello Seinde Signature, thank you for taking the time to share your feedback. I'll let our team know about your review .They look into feedback from merchants and take it into consideration for use on our platform. I'm sure other merchants such as yourself have had similar needs, so we may see this feature implemented on Shopify in the future!

16. září 2023

Tiene de manera nativa en Pos Pro casi toda la funcionalidad que se requiere en un punto de venta. No le dos 5 estrellas porque aun con stocky que es gratuito en la version Pro el manejo de los inventarios es elemental. Me gustaria ver que se integre con un ERP de forma nativa desarrollado por shopify y no por un tercero

Doba používání aplikace: Více než rokem
6. září 2023

Cuentas las herramientas basicas para un punto de venta, hay algunas cosas que deberían

Doba používání aplikace: 8 měsíci