Recenze (387)

Celkové hodnocení
3
Počty podle úrovně hodnocení
  • 45 % hodnocení s 5 hvězdami
  • 14 % hodnocení s 4 hvězdami
  • 6 % hodnocení s 3 hvězdami
  • 7 % hodnocení s 2 hvězdami
  • 28 % hodnocení s 1 hvězdami
15. říjen 2025

You can have over Millions in sales and over 5 Years.But they can suddenly hold your entire companies payments. Without a good reason. im absolutely shocked they think that any small to medium business would stand for such practice. I immediately switched back to my old POS

Also doesn't work on Desktop/Laptop needs to be NEW apple Ipad ( old ones will lag )
. And of course you need to buy theirs ecosystem products otherwise all other products have compatibility issues...

shop is great for your website but they CLEARLY missed the mark here.

Toy Snowman
Kanada
Doba používání aplikace: Více než 2 roky
Vývojář Shopify odpověděl 22. říjen 2025

Hi there! Thank you for taking the time to share your feedback with us. I understand our payments team does hold payments only to check your business information and make sure the payments are being deposited correctly and securely. I know it can be frustrating to see this hold, and we appreciate your patience as it is an important process for you to be able to be paid. If you need immediate support with this, I encourage you to contact our support team through chat at https://shopify.link/vRnL and we’ll help to get it processed as soon as possible! As for the POS device compatibility, I totally hear you there! The ability to use the POS app on desktop and laptop is a popular request, so I’ve added your feedback for our POS developers to potentially make it supported for those devices, as well as other currently un-supported retail hardware. Thanks so much! - Rick, Shopify Support

3. září 2025

I came here to read recent reviews because we are still struggling with syncing between our in-store square system and our Shopify website and I keep HOPING Shopify POS systems have improved. By the reviews I read, obviously not. We've tried Shopify POS TWICE and both times it was unreliable. No peripherals - barcode scanner, credit card machine - would remain connected to the iPad so we would have to jump through hoops, WITH CUSTOMERS WAITING IN LINE to reconnect them. Customer support sent us 3 pages of instructions which were insane & STILL didn't fix the problem. HOW CAN SHOPIFY INVENT THE BEST RETAIL SOFTWARE SYSTEM/WEBSITE BUT CAN'T DO POS WORTH A DAMN? So incredibly frustrating.

Panterra Gallery
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Shopify odpověděl 6. říjen 2025

Hi there, we appreciate you taking the time to share your feedback with us! It's unfortunate to hear of the disconnection issues and understand that the emailed instructions can be overwhelming as there's many steps we need to check. For cases like this, our support team is available 24/7 for live troubleshooting, where we have much more success guiding you 1-on-1 with all the steps to ensure they stay connected. You can start a live chat with our team at help.shopify.com, or call us through the POS app by going to ... > Support > Contact support and call the number you see there. Our team will guide you check your app settings and ensure your devices stay connected! - Rick, Shopify Support

28. srpen 2023

Simple à installer, à paramétrer. fait très bien le job. Des améliorations seraient à apporter au niveau de shopify d'une manière générale, par exemple : pouvoir gérer des prix différents entre boutique on-line et PDV, lorsqu'un client ouvre un compte en boutique qu'il soit automatiquement taggé PDV pour que l'on puisse distinguer les clients boutique physique des clients web.

B.B.N des vins en Bio, Biodynamie et Nature & des livres
Francie
Doba používání aplikace: Asi 4 roky
20. listopad 2023

Fácil de usar y el perfecto complemento para mi tienda Shopify online. Gestiona muy bien los stocks y es bastante completa en su versión gratuita . Hecho en falta poder cambiar el número de caja registradora manualmente ( la app lo hace por ti , en función del dispositivo en el que accedas a Shopify POS ) , ya que algunas veces teb¡nemos que atender 2 personas con dispositivos diferentes , pero la caja es la misma.

Sister Birkin
Španělsko
Doba používání aplikace: Asi 4 roky
21. duben 2025

I have been using the Shopify POS Pro for just over a year. It seems the system had no input from a retailer, but was put together by a bunch of techies. It's really bad on basic reports, which are essential to run a multiple location retail company. Overall the experience has been frustrating!. If anyone from Shopify reads this - Just hire some people with some practical hands-on retail experience!!

HACKNEY NINE Jewellery
Kanada
Doba používání aplikace: Téměř 4 roky
Vývojář Shopify odpověděl 1. květen 2025

Hi there, thank you so much for sharing your feedback! I understand that some data may not be easily found in admin reports, so we have many other options for creating custom reports - you can search for custom reporting apps here in the app store to obtain the data you need to run your business! If you have any further feedback you'd like to share, or if you'd like some help with generating the needed reports for your store, please do feel free to reach out via https://shopify.link/vRnL and we can help guide you with this! - Rick, Shopify Support

8. září 2023

So far so good. There are a few glitches that I am finding, and you cant accept Mastercard and visa gift cards, but pretty good. The worst thing is that you cannot get anyone on a phone line for help- you have to use the chat box but they are pretty efficient with it.

Heritage-Boutique.com
Spojené státy
Doba používání aplikace: Více než 3 roky
7. listopad 2023

The app is perfect, except for one thing. You can not exchange a product in POS Lite. To be able to exchange an item, you need to upgrade to Pro, for 85$, just to have that one feature, and that I feel is too much.

Adtitude Sport
Jihoafrická republika
Doba používání aplikace: Více než 3 roky
Vývojář Shopify odpověděl 8. listopad 2023

Thank you for taking the time and sharing this feedback. We understand that you feel having to use POS Pro for the exchange feature costs too much, and we'd be happy to share your feedback with our development team. If you have any other feedback to share, then please don't hesitate to get in touch with us via the Shopify Help Center (https://shopify.link/vRnL). Cheers. -Elias, Shopify Support

7. říjen 2023

I am on the lite (free) plan, There are serious limitations and connection problems if you sell and track inventory items, but when you know that limitation you can adjust your checkout sequence to accommodate for them and I wish we could "fulfill" orders for pickup on the free plan without using a second app, but I can't say enough good things about Shopify POS. Their platform truly understands the importance of a quick and seamless checkout process. I would rate it 4.5 stars

Pyramid Comics & Cards
Spojené státy
Doba používání aplikace: Více než 3 roky
23. listopad 2023

El terminal punto de venta es correcto aunque debería tener más opciones del día a día de un tpv . Noto a faltar la posibilidad de conectar mas impresoras o lectores de barras. Otro aspecto que se debería mejorar es la entrada de mercancias en cambios de productos con una posibilidad de insertar productos en negativo como devoluciones y dar salida como positivo a otro producto en positivo en el mismo ticket. Eso facilitaría mucho el cambio de productos por tallas, colores, o cambio de modelo , algo que es muy habitual en el día a día de un tpv en tienda. También sería de mucha utilidad poder realizar vales por valor de un importe y llevar un registro de estos vales en el caso de que alguien devuleva una prenda y se le entregue un vale por el importe de la prenda.

Corseteria Lita
Španělsko
Doba používání aplikace: Více než 3 roky
3. květen 2024

Shopify sells you this app with certain features, then at a whim, and with no notice to the users, takes away those features and functions. It is routinely changed (with no notice) so that you end up with multiple errors at the check out and constantly have to re-train staff, and re-work all your processes.

As an example, the save cart feature (which they still advertise as available) is gone. The 'improvement' is clunky, hard to use, and full of bugs. They removed the one button to search for a client in your system to assign to a sale. They introduced a bug where the cursor jumps in the middle of you typing. They changed the only good thing they had (their search engine) so now it tries to auto correct your spelling, for names!

This is just the most recent in a long line of frustrating choices by the devs at Shopify. Their careers page actually shows you they *encourage* their staff to change fast and create chaos. It's literally their value set and culture - to make sure that there is no stable system for users. We actively search for other pos systems routinely, and will continue to search until we find something that is better or Shopify finally listens to its user base and corrects this poorly designed system. We feel trapped and lied to. Go read the user forums before you decide to use this system.

Pet Grocer Inc.
Kanada
Doba používání aplikace: Asi 3 roky
Vývojář Shopify odpověděl 6. květen 2024

Hi there, thank you for taking the time to leave such a detailed review. Our support is always happy to assist and if you are experiencing any specific issues with the app please make sure you are reporting them to our retail support team through the support tab in your app. I also recommend checking out our changelog for the most recent updates to the Shopify POS app, and other areas of Shopify: https://shopify.link/N5vR. Your feedback is appreciated and our support is always here to help with any concerns or issues you might be having. -Shay, Shopify Support