レビュー (398)

総合評価
2.8
評価レベルごとの件数
  • 評価の48%は5つ星です
  • 評価の13%は4つ星です
  • 評価の6%は3つ星です
  • 評価の7%は2つ星です
  • 評価の26%は1つ星です
2023年9月13日

Facile d'utilisation, vraiment un système plug & operate.

DISTRICT 1 LASERTAG
カナダ
アプリの使用期間:約3年
2020年12月12日

This is a great app! I love having my online store and POS inventory integrated in one place. Just wish I could edit unpaid orders from the POS rather than having to create a new order each time (ie. my employees run balances). ALSO is there curb-side pickup option from the POS?

Crafted Decor
カナダ
アプリの使用期間:5ヶ月
編集日:2016年1月27日

==Update==

Please avoid Shopify for their POS at all costs. The app has not been working for a significant percentage of customers for 10 days (according to Shopify themselves), and will take at least another 5 business days to fix. Today is 24 December. Christmas is tomorrow. It is haemorrhaging our business.

===

We have learnt to work around Shopify's many limitations and constraints. Please see our review for Mr Simms Wanchai and Emack & Bolio's below.

If you read the older reviews, many features have been suggested for years now, and so I don't think Shopify are treating their POS platform as a priority for development.

What is unacceptable is for the POS to breakdown the week before Christmas, when our sales are at their peak. Our customers get frustrated, and it is losing us sales every minute the system is down. When we launch the app, it crashes, so we cannot upload the crash report. I have been told not to delete the app and reinstall, so we are still waiting for a fix.

Meanwhile we are losing sales. Thanks Shopify.

We have 2 POS terminals in the shop, and both are not reliable. The app frequently (once an hour) crashes, meaning we have to rescan all the customer's items when there is a queue to checkout. Shopify POS is not for heavy usage.

Shopify technical support have informed me that the POS is not working for a small number of customers, but won't give any timeframe for the situation to be fixed.

What is really frustrating is the number of gurus you get passed to, so you end up repeating yourself 10+ times literally. To be fair, the gurus are friendly and try to help, but don't deliver on their promises and don't update you without you chasing up.

I don't want to get started about the integration issues we have had with other inventory management systems and Xero. Shopify does not calculate COGS. If you are a retailer, you will understand this frustration so no more needs to be said.

Mr Simms Hk Limited
中華人民共和国香港特別行政区
アプリの使用期間:1年以上
2020年12月3日

Does add a cost to monthly outgoings but if you sell online then it is well worth it, there is space for it to be developed more but overall works very well

Grim Dice Tabletop Gaming
イギリス
アプリの使用期間:5ヶ月
2021年6月10日

Love it for omnichannel experience, have all inventory online and prices and all places. Great tool :D

Knatural
チリ
アプリの使用期間:5ヶ月
2023年9月28日

Would like a way to run multiple layers of discounts on the POS.

Astral Comics & Games
アメリカ合衆国
アプリの使用期間:3年弱
2022年1月28日

Shopify POS is is not reliable constantly disconnecting in the middle of transactions with customers. Tech support is not readily available and may have to wait days for replies which are lengthy e-mails to troubleshoot. When these issues happen at the POS it is imperative to have immediate help. We have been unable to process transactions sometimes for a whole day. We outsourced a separate merchant processing system to avoid these disruptions. Shopify was reliable and great prior to all the changes to their new plans.

La Liga Soccer
カナダ
アプリの使用期間:約6年
2023年11月27日

Love the app; simple to use, can look back on customer orders and notes; easy connection to card swipe devices. Just wish there was a way to send quick notes en masse to my clients without having to pay for another app to use the data I've collected.

The Jewelry Bar by Viridian, LLC
アメリカ合衆国
アプリの使用期間:3年弱
2023年11月25日

After using other POS systems, I was quite pleased with Shopify! To be honest, there have been a few challenging moments, however, they were resolved quickly by Shopify. I have mixed feelings about the a la cart apps, but at the end of the day, I like having a pletheroa of options to build my store the way I want it to be. There is room for improvement, but from what I’ve seen these past 2 years, Shopify is continually working to create a POS system that is innovative, easy to use, and ahead of the game!

Byrt & Gerty's Kids Redeux
アメリカ合衆国
アプリの使用期間:3年弱
2021年12月6日

I use this app for when I attend markets, and it's absolutely amazing! I love that my products from my store are already linked to the app, so inventory management is super easy too. The Shopify Tap + Chip card reader is also a huge lifesaver.

Eve Luxe Co.
アメリカ合衆国
アプリの使用期間:4ヶ月