レビュー (521)

総合評価
3.6
評価レベルごとの件数
  • 評価の48%は5つ星です
  • 評価の16%は4つ星です
  • 評価の6%は3つ星です
  • 評価の6%は2つ星です
  • 評価の25%は1つ星です
2023年4月8日

Poor POS app. Researching other options after just a few months. Not physical location friendly. Time consuming to enter orders and can't use a computer for POS.

bijoujeweler
アメリカ合衆国
アプリの使用期間:6ヶ月
Shopifyが返信しました 2023年4月28日

Hello bijoujeweler, thank you for taking the time to leave your feedback. Please feel free to add any specific issues you have faced or reach out to our Support team and we can look into these with you. We truly appreciate your feedback as we further develop the POS app to be used by more merchants and meet the demands of the evolving retail world.

編集日:2020年7月21日

7/21 update - Shopify team reached out and worked with me to resolve some of my issues. The new version is looking promising. Crashes have reduced and returns issue is resolved. Going from one star to three. There are still issues but step in right direction.

June 2020 - I moved my client to Shopify POS thinking it would work out. Finding major issues and challenges.. Challenges - same as lot of folks listed here.. very little control and not able to manage staff at all. Issues - Major bugs like for example 1. on new SHOPIFY app if agent returns/refunds, there is no tracking and it opens doors for major scams.. 2. Hangs very frequently. 3. Order showing completely different Totals and balance on Shopify main app vs. Shopify POS (happened once for now but happened for a customer who is attorney). NO WAY to get in touch with real support folks, the regular support people are promptly available but are kept to handle the client and calm them down and keep saying they would open the ticket but little moves after that.

Jennifer Furniture
アメリカ合衆国
アプリの使用期間:約2年
2020年7月24日

With shopify being so popular we can't understand how they even get some of the basics incorrect. The POS receipt is a mess for most part. Very limited customization options. Keeps printing city, county, state tax breakdowns all the time instead of a single tax line. Keeps printing credit card processing information at the bottom. Missing , city , state and zip code in address. Contacting support is of no use. Hardware that works on ipad, won;t work on android and if they work, the work differently and have different problems. Even simple things like option to have printed pos receipt customized like email receipt template customization is lacking.

JAX Party Supply and Rental
アメリカ合衆国
アプリの使用期間:約2年
2020年5月18日

DO NOT UPGRADE. After upgrading to the "All New" POS it no longer functions correctly. Half of our inventory is not showing up, causing massive issues in store. Shopify have advised (in writing) that this is a known issue affecting multiple merchants. The new version looks cool and has some nice features, it just doesn't work, stick with the old version or look elsewhere

ProTooling
オーストラリア
アプリの使用期間:6ヶ月
2014年2月21日

There really is no viability in this app without an input option for wholesale cost. As a small business owner my profit margins dictate all of my buying and budgeting.

Please add an option for wholesale input.

Meta Skateboards
アメリカ合衆国
アプリの使用期間:6ヶ月
2020年3月18日

When is this POS software also going to work on PC?
We are hungry for this! This should be very easy right?

BODACIOUS | FASHION & ACCESSORIES
オランダ
アプリの使用期間:6ヶ月
2015年11月26日

Pretty much useless. If you are a serious retailer this will not do. Can work for a trade show or two. It does not do any communicating with payment methods, so it is basically the equivalent of using a clipboard to record sales. Only with those you can do exchanges.

Ohmme
イギリス
アプリの使用期間:2年弱
2020年11月21日

simplemente no funciona como debería y pagar $89 por ubicación no es justo, deberían de tener planes mas económicos y mejorar las cosas

prendas del rey
メキシコ
アプリの使用期間:5ヶ月
2022年3月26日

It is easy to navigate and use. I really like that Shopify offers a tutorial for every possible question a new (or experienced) merchant may have. The only drawback I have was that not all my items showed up when I tried to scan the barcode, so I had to enter the item in under a custom sale. Other than that one issue, everything is wonderful!

Grace & Glory Boutique8411
アメリカ合衆国
アプリの使用期間:10ヶ月
2021年10月19日

Helping us run a bricks and mortar store linked to our online inventory, greatly saving us paperwork and reconciliation

Pro Golf Ireland
アイルランド
アプリの使用期間:約1ヶ月