レビュー (403)

総合評価
2.9
評価レベルごとの件数
  • 評価の49%は5つ星です
  • 評価の13%は4つ星です
  • 評価の5%は3つ星です
  • 評価の6%は2つ星です
  • 評価の26%は1つ星です
2023年11月4日

klaas
ベルギー
アプリの使用期間:5ヶ月
2023年12月14日

Miranda's Bella Boutique
アメリカ合衆国
アプリの使用期間:9ヶ月
2023年11月24日

Verde Haven
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年1月17日

Amazing app. Easy to use, and made in person sales at my pop up easy to do!

Crystal Creatives
カナダ
2023年12月27日

Shopify POS has worked great for my business because I have a brick & mortar location and do pop-ups as well. This allows us to have the location open while doing the pop up! Love it!

The Peachy Llama
アメリカ合衆国
アプリの使用期間:約3年
2023年12月11日

M.Bellish
アメリカ合衆国
アプリの使用期間:約4年
2023年12月7日

The inventory management is a little cumbersome and I would like to be able to get snapshot views of how much inventory we have at any given moment

Haus of Crouse Design
アメリカ合衆国
アプリの使用期間:3ヶ月
2023年12月1日

Very Useful for clients that pay cash

TRN Securities
アメリカ合衆国
アプリの使用期間:6ヶ月
2023年11月28日

Trade Craft Coffee Roasters
アメリカ合衆国
アプリの使用期間:4ヶ月
2023年11月25日

It is a good POS system to run in a store where you are selling items and services both in store and online. So far the only thing I haven't been able to figure out is a way to put in a payment plan option (through the store itself) where it will keep the balance of what is still owed.

Star Light Technologies inc.
アメリカ合衆国
アプリの使用期間:11ヶ月
Shopifyが返信しました 2023年11月27日

Hi, there! Thanks for taking the time to leave your review, we greatly appreciate it! Currently, we don't have an installments option for the POS itself, however, I will absolutely pass that on to our developers on your behalf! - Skye

2023年11月21日

Once i learned how to use the card reader everything after that was perfect! Super happy with my choice to use Shopify!

Ratchet's Wretched Threads
アメリカ合衆国
アプリの使用期間:10ヶ月
2023年11月20日

Dirtchy Clothing Co.
アメリカ合衆国
アプリの使用期間:5ヶ月
2023年11月16日

We are an omni channel, multi-store chain B&M+ online. Lied to by Shopify. Their platform has grave feature gaps, not suitable for any merchant beyond a home biz. For example, the product fields have weight, but not dimensions. So they claim that we can connect our UPS discounts but that's not true since you need package dims, eh? Also, the COGS of any given product DOES NOT update when receiving new inventory at a higher/lower cost. One simply re-calculates the new weighted COGS for each product shipment in excel and types that in, ugh. Also their PLUS, at $2000/month, does not allow the POS to talk to the eCommerce. So any price or quantity changes would have to be re-keyed for their pro package, total falsehood that their platforms are integrated.

My Store
アメリカ合衆国
アプリの使用期間:約2ヶ月
Shopifyが返信しました 2023年11月20日

Thank you for your review and providing your feedback. I have gone ahead and provided your feedback to our team as we are always looking at ways to improve our platform and ensure our merchants are able to run their business with ease. -Emily, Shopify Support

2023年11月13日

I use the Pro version and find it easy to use. I would however LOVE to see the app being released for Mac computers etc instead of only tablets.

giftbox co.
ニュージーランド
アプリの使用期間:1年以上
Shopifyが返信しました 2023年11月15日

Hey, thank you for the review and feedback on the app. I'd be happy to pass this along as feedback to our developers for potential future implementation. - Dirk, Shopify Support

2023年11月12日

Love it. Best we’ve ever used

Plug's Sweet Tooth
アメリカ合衆国
アプリの使用期間:9ヶ月
2023年11月10日

Yes, I am very happy with the setup or the system and the process - but not so happy with the equipment...I have had a number of issues with the equipment not working properly - especially the chip reader

LeChic Bath Boutique
アメリカ合衆国
アプリの使用期間:約3年
Shopifyが返信しました 2023年11月13日

Hi LeChic Bath Boutique, thank you for taking the time to leave a review. I am happy to hear that the app itself is working well for you. I understand that you have had some issues with your hardware connectivity though. Have you been in touch with our retail support team about this? You can connect with them directly through the POS app under the support tab. They'd be happy to troubleshoot this with you further. -Shay, Shopify Support

2023年11月7日

muy bien pero la version pro esta demasiado costosa, deberia ser mas accesible

Loveganics
メキシコ
アプリの使用期間:3年以上
2023年10月28日

This is by far the most anoquated and difficult system. Furthermore Shopify should catch up with the times as people have been requesting desktop and pc option since 2016 and earlier. They force you to buy their equipment and it is a joke at best. The industry has moved on from this crappy equipment and so should shopify. Many of shopifys own aps do not work with POS and processes are aweful. We have tried everything to try to get their support but keep getting run around and being told this is not normal issues. LIES

Conrad's Best Gourmet Gifts
アメリカ合衆国
アプリの使用期間:3ヶ月
Shopifyが返信しました 2023年10月30日

Hi, there. Thank you for taking the time to leave us a review for Shopify Point of Sale. We're always eager to collect feedback regarding our products, so we can continue to provide world-class quality to merchants across the globe. I wanted to s suggestthat you reach out to our Retail Support Team using the phone number you can find under the 'Support' Tab in your POS App. These folks are specialized to provide support to our POS Merchants, and are happy to receive any specific feedback you would like to share that can help us improve our apps, and our Point of Sales system overall. Thanks! -Imogen, Shopify Support

2023年10月10日

Just beware that if you close your store or POS, don't just uninstall the POS app if you are paying for Pro. They will keep charging you and there is no obvious way to remove the charge. After a long time and eventually chatting with a human advisor, you have to re-install the app and then go in to the location and downgrade the app to the Lite version, which will then be free. I assume after that then you can uninstall it, but perhaps wait for a billing cylce or two to ensure that you are no longer being charged before you uninstall it. That will save you 1. being charged monthly until ou realize this, and 2. hours of your life trying to figure this out and reinstall the app!

TrainLife.com
アメリカ合衆国
アプリの使用期間:6年以上
Shopifyが返信しました 2023年10月14日

Hi, there.

Thank you for taking the time to leave a review.

I'm sorry to hear you did not have an ideal experience navigating the app.

If you close your Shopify store, you won't be charged for POS. However, you'll want to ensure to downgrade your POS Pro subscription to POS Lite before uninstalling the POS Sales Channel to avoid future charges. You can find this information in our POS App Subscription resource (https://shopify.link/M0Q7) under the title 'Uninstall the POS sales channel.' -Victoria, Shopify Support.

2023年10月6日

Holistic Hydroponics
オーストラリア
アプリの使用期間:6年以上
2023年10月6日

Fresh Kale Bath & Boutique
アメリカ合衆国
アプリの使用期間:約4年
2023年9月26日

Es fácil de usar, rápida, me gustaría poder tener la terminal de cobro unida al sistema

Dr Moda
メキシコ
アプリの使用期間:3年以上
2023年9月5日

it is good as it sync with the website, so it is easy to update the inventory and customer information. yet for discount or searching products are still frustrasting sometimes.

西多 Sai Kung Store
中華人民共和国香港特別行政区
アプリの使用期間:約1年
2023年9月2日

Perfect for our small business! Very reliable for inventory and sales.

Florida Sugar Shack
アメリカ合衆国
アプリの使用期間:3ヶ月
2023年6月27日

Can't edit custom products once you add it to the order, you have to delete the custom product and add it again.
Needs a Windows or Web version. We need to use a desktop computer in our shop for different reasons and we have to run this app through Bluestacks (and it runs horrible) because there's no Windows native version. I cannot connect a card reader to it and neither a barcode scanner because Bluestacks doesn't support Bluetooth. What's so hard to make a Windows native app on the store? Many others would jump ship to Shopify POS if they wouldn't have to use space (maybe on a little desk) with an iPad next to their computer. It's so much more comfortable to use it with a keyboard and mouse when you have to type customer's name and custom products.

androidez
スペイン
アプリの使用期間:5年以上
Shopifyが返信しました 2023年7月21日

Hello androidez, thank you for submitting your feedback on this. I understand you are looking to make edits to custom products and use your POS app on a desktop computer running Windows OS.

At the moment, this is definitely a limitation for our Point of Sale app. We would definitely recommend using one of our supported devices on iOS or Android. Our POS app is supported on iOS 13 or higher. Alternatively, you may use a device running Andorid OS 7.0 or higher.

In the meantime, I have gone ahead and submitted feedback to our team about this and I would recommend checking out the Shopify Changelog for any future updates.

2023年5月16日

You get to pay an extra $92 for the admin panel that includes an overpriced website hosting you just might never ever need. Then it uses only very few options of printers which are really scare in locations and outside US and Europe and unnecessarily expensive. An Epson printer costs about $287(excluding shipping fees).

Overall, the coating isn’t friendly or logical at all. Had to drop it. Will not recommend.

Seinde Signature
ナイジェリア
アプリの使用期間:15日
Shopifyが返信しました 2023年5月16日

Hello Seinde Signature, thank you for taking the time to share your feedback. I'll let our team know about your review .They look into feedback from merchants and take it into consideration for use on our platform. I'm sure other merchants such as yourself have had similar needs, so we may see this feature implemented on Shopify in the future!

2023年3月15日

They just lost me as a customer by forcing an update which makes it mandatory for customers to have both phone and email when doing a delivery order. They made up a story about it being for security however the website rules are either a phone or email and it works just fine. They also suggested I make up email addresses to get past a screen that stops you proceeding which I am going to refer to the ICO as that's essentially using fake data , tut tut Shopify! They are looking at their developments in a completely isolated manner and not considering all cohorts. We've lost thousands this week as it's Mother's day and we can't see a high % of our customers. They need to get a handle on their rogue Devs.

Time for Flowers
イギリス
アプリの使用期間:約1年
Shopifyが返信しました 2023年3月21日

Hello Time for Flowers, thank you for taking the time to leave your feedback. We understand that the new feature to add customer details is not helping your store sales. I also wanted to let you know that this new requirement is only for the "ship to customer" option, you can still accept sales without inputting the customer's details. I'll let our developers know about your feedback.They look into feedback from merchants and take it into consideration for use on our platform. I'm sure other merchants such as yourself have had similar needs, so we may see this feature implemented on Shopify in the future!

2023年1月18日

PSA: When you enter in an address to collect sales tax, they do not have the correct tax rate system. I entered my correct address, which on the government website has a 3.5% local sales tax rate, but because Shopify POS is super behind, they use a "Basic System" to determine the tax rate, which is 4% lower than it should have been, leaving ME to pay the remaining taxes out of pocket. I am not sure how this app is even legal if they cant even provide the correct tax rate!

Shop Fitted Boutique
アメリカ合衆国
アプリの使用期間:4ヶ月
Shopifyが返信しました 2023年1月23日

Hello Shop Fitted Boutique, thank you for taking the time to share your feedback. We truly appreciate your feedback as we further develop the POS app to be used by more merchants and meet the demands of the evolving retail world.
As for the issue you mentioned, the POS app applies taxes based on the store location that you assign to your POS device, you can also read more in [Setting up tax rates for Shopify POS](https://help.shopify.com/en/manual/taxes/set-adjust-pos-taxes?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus#undefined),if your location is set up I would suggest reaching out to our Retail support so the team could investigate this for you. The team is here 24/7 to help.

2022年7月14日

This app went from bad to worse after the recent update a few weeks ago. We waste so much time getting the card reader to connect, and when it does connect, it only works for a few minutes at a time making us waste time doing manual entry. Also, I wish this app had more useful features for vendors in general. We are a clothing store so we don't use the "Enable Tips" feature. However, I wish that was replaced with a more useful feature where I can add marketing reminders for staff to remember when doing checkout for example "Don't forget to ask for customer's phone #" or "Ask for a Google review" etc...

MY ROYAL CLOSET
アメリカ合衆国
アプリの使用期間:6年以上
Shopifyが返信しました 2023年2月6日

Hello MY ROYAL CLOSET, I am sorry to hear you had an issue with your card reader and I hope you were able to get it resolved. Regarding the "enable tip" feature, I am happy to mention that the POS have a way to collect tips now, you can read more about this feature in this link- [Collecting tips with the Shopify POS](https://help.shopify.com/en/manual/sell-in-person/shopify-pos/tips?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus#undefined). As for the notification tab, I'll let our Reviews Team here know about your review. They look into feedback from merchants and consider it for use on our platform.

2022年4月25日

I use this app at markets and pop-ups and it's great. So simple to use and modify to make it work for me. You can easily add the discount codes etc and move things so they are in the easiest place.

Yellow Ribbon Gift Shop
イギリス
アプリの使用期間:6ヶ月
2022年4月6日

So far so good! I used the PoS for the first time at a local market. I did experience a blip in which the cc scanner would not connect with the app despite it working 5 minutes beforehand but after a hard reset everything connected again and worked with ease. I enjoy the flexibility of the app as well as being able to easily scan our barcodes with the phone.

CAVU Fabrics
アメリカ合衆国
アプリの使用期間:15日
2022年4月2日

We love it! The POS works well, easy to use, and Shopify support are so QUICK to help with any questions.

Agrow Market
カナダ
アプリの使用期間:約2ヶ月
2022年3月30日

I've started using this app in order to integrate my retail outlet with my upcoming online site. It has made a lot of things easier for me. However, my struggle is only in setting up a receipt printer as per requirements as the specified printers are not available in India. It would be better if shopify can incorporate commonly available printers for the India market.

vishaki.fashionjewellery
インド
アプリの使用期間:約18時間
2022年3月26日

It is easy to navigate and use. I really like that Shopify offers a tutorial for every possible question a new (or experienced) merchant may have. The only drawback I have was that not all my items showed up when I tried to scan the barcode, so I had to enter the item in under a custom sale. Other than that one issue, everything is wonderful!

Grace & Glory Boutique8411
アメリカ合衆国
アプリの使用期間:14日
2022年3月22日

I love this app, it helps me add fisical sales faster thand on the shopify page itself, it's great to use when i have some Market events.

Nartemis
ドミニカ共和国
アプリの使用期間:3ヶ月
2022年3月19日

It's so easy to use!!!! It really does all the work for me. I can do everything on this app. Add customers and all!!!!!

Coco Marie Boutique
アメリカ合衆国
アプリの使用期間:4ヶ月
2022年3月17日

Having a good experience so far. Checkout is fast and easy and works well with the Shopify card scanner.

Legging Fetish
アメリカ合衆国
アプリの使用期間:2年弱
2022年1月30日

I use the POS app at shows and it works well. I like the way everything integrates perfectly and is tracked in my Shopify store.

Tonka Laser and Apparel
アメリカ合衆国
アプリの使用期間:2年弱
2022年1月11日

Simple to use, Since it integrates with my online store, it simplifies confirming total income for the day, week, month, etc in my shop dashboard. It's very convenient to use with the Shopify Tap & Chip card reader.

Sudsy Dreams
アメリカ合衆国
アプリの使用期間:10ヶ月
2022年1月8日

I really like the app for all the many features it provides but it lacks the basic but popular QR code purchase option like Venmo or PayPal has.

Rock Solid
アメリカ合衆国
アプリの使用期間:約3年
編集日:2022年1月1日

i like the app, its good system easy to work just expensive to upgrade because clients dont want to spend money as it is. only downside is having to pay for pro subscription

BlingBoots&More
アメリカ合衆国
アプリの使用期間:2ヶ月
2021年12月30日

I use this app at pop up shops and it works great! Its easy to use and user friendly. I love the set up.

Kulture Boutique
アメリカ合衆国
アプリの使用期間:9ヶ月
2021年11月28日

Love the app. Helps me keep up with inventory and let's me make sales on the go! I would love app, but would love some minor features without having to upgrade am entire plan.

A'sha Collection Online
アメリカ合衆国
アプリの使用期間:3年以上
2021年11月7日

I use this to make purchases on the go and it does great. I recommend it for anyone who wants do purchase on the go, at events, or anywhere you do business away from business.

CLBargains
アメリカ合衆国
アプリの使用期間:5ヶ月
2021年10月27日

I used this app most recent at a popup shop and it worked great and was very useful. I will use again.

Secrets Of Glam Boutique
アメリカ合衆国
アプリの使用期間:1年以上
2021年10月19日

It has worked well with in-person events. I love that it automatically updates the inventory count as transactions are taking place.

Flawless Designs, LLC
アメリカ合衆国
アプリの使用期間:5ヶ月
2021年10月4日

I used this app for my first pop-up shop it was super helpful and fast to use! I love the chip and swipe card reader that was amazing as would recommend it to every business owner!

Ellezaj Kloset
アメリカ合衆国
アプリの使用期間:6日
2021年9月27日

used this for my first popup shop and it couldnt've been easier. what an advantage it was for me to be able to accept card payments at that event! LOVE that i can keep track of customers and make notes to remember them later

KeiStone Jewelry
アメリカ合衆国
アプリの使用期間:10日
編集日:2021年9月25日

I use this app at events for my business and it's easy to use and allows me to get things done quickly!

My Treasured Gifts Co
アメリカ合衆国
アプリの使用期間:3年以上
2021年9月19日

The POS is easy to use and has allowed us to better sell our items. We are now selling without issues and have ordered the Shopify Card Reader.

This That And The Other Thing Red Deer / U Pick Koffee Red Deer
カナダ
アプリの使用期間:2ヶ月
2021年8月21日

I bought the hardware for this app because it said i can use it for my pop up shoo for free. I never even got a chance to use it . the app wants $89 to get my pin to use the app plus it gonna charge my customers smh. I dont recommend false advertisement.

Delightful Drip Store
アメリカ合衆国
アプリの使用期間:約1ヶ月
2021年8月4日

I used this at a pop up show last weekend and it was utter trash! I didn’t have good solid data connection so it wouldn’t accept card payments. I lost so many sales because their offline mode doesn’t accept cards. What the heck, I’m going back to square!

Handcrafted By B
アメリカ合衆国
アプリの使用期間:3ヶ月
2021年7月31日

I love it. I use it for sales with my family and friends and coworkers on the spot. Love the redesign of the app for a simple clean easy to use look.

The Rainbow Unicorn Shop
アメリカ合衆国
アプリの使用期間:8ヶ月