Point of Sale , 500 recensies

Algemene beoordeling
4,1
Cijfers per recensieniveau
  • 50% recensies zijn 5 sterren
  • 16% recensies zijn 4 sterren
  • 6% recensies zijn 3 sterren
  • 5% recensies zijn 2 sterren
  • 23% recensies zijn 1 sterren
15 maart 2023

They just lost me as a customer by forcing an update which makes it mandatory for customers to have both phone and email when doing a delivery order. They made up a story about it being for security however the website rules are either a phone or email and it works just fine. They also suggested I make up email addresses to get past a screen that stops you proceeding which I am going to refer to the ICO as that's essentially using fake data , tut tut Shopify! They are looking at their developments in a completely isolated manner and not considering all cohorts. We've lost thousands this week as it's Mother's day and we can't see a high % of our customers. They need to get a handle on their rogue Devs.

Time for Flowers
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
Shopify heeft geantwoord 21 maart 2023

Hello Time for Flowers, thank you for taking the time to leave your feedback. We understand that the new feature to add customer details is not helping your store sales. I also wanted to let you know that this new requirement is only for the "ship to customer" option, you can still accept sales without inputting the customer's details. I'll let our developers know about your feedback.They look into feedback from merchants and take it into consideration for use on our platform. I'm sure other merchants such as yourself have had similar needs, so we may see this feature implemented on Shopify in the future!

Bewerkt 6 november 2016

This may be the only POS on the market without a function to "leave a TIP" for the employee ringing up the order. While we do sell online retail, we offer barbering services, sharpening, etc.. in our brick and mortar store and are unable to let customers leave a tip on their credit card on this POS, and with more and more people not carrying cash, it looks like we may need to switch POS systems before our staff keeps getting upset that they are losing tips. Other than that, it is a smooth POS integration system, but the lack caring enough to add a simple function is why this POS is not ideal for anyone selling anything other than products. If you run a service, beverage, or food company then you definitely need to shop elsewhere for a POS.

The Vintage Beard Company
Verenigde Staten
Ongeveer een jaar gebruiken de app
13 juli 2021

I have Shopify for my online business for several years. I decided togo to Omni Channel and migrate our pos to Shopify POs. It has been an awful experience.The onboarding team just email you some links with no follow through. We have spend many hours on support call. The support team are very knowledgeable and helpful. All our bluetooth devices stay connected but the barcode scanner gets disconnected. We have turned off the energy setting to "leave on all the time" to no avail.Shopify support told us to leave the system on 24 hrs a day. This did not solve the problem. every morning you have to connect the scanner from scratch. we even send the brand new scanner for repair and used another new scanner with the same issue.This problem has nothing to do with my bluetooth since the other devices such ac tap/Chip and receipt printer stays connected. The interface between pos and barcode scanner is not stable. I have paid for several months but not able to go live. If I could have returned my hardware I would have not continued. Shopify should do way better with their pos considering the runup on theri stock price.

Shop College Wear
Verenigde Staten
12 maanden gebruiken de app
Bewerkt 18 februari 2016

Do not use this as your POS at any cost. It does not work to run a business at ALL! they do not record COG sales, you can not run a sales report by vendor for consignment, you cannot do an exchange!! I mean an exchange? This is retail 101. If you issue a store credit it does not track it...so it just goes into the universe with nothing attached to it. Their suggestion was to write store credits down in a book for our reference. Why in 2015 can you not attach a store credit to the customer that it belongs to???

It does not create sku's and yu cannot print stickers directly from the POS. You have to use a 3rd party app....which is just as difficult and slow.

Tracking and adjusting inventory is archaic and difficult. And does not give you a cost adjustment of LOS.

It's as if no-one that works at shopify has EVER worked in retail.

DO NOT MAKE THE SAME MISTAKE I MADE. DO NOT USE THIS FOR YOUR STORE POS. FOR ONLINE ITS FINE.

1/15/16**** FOR TWO WEEKS I WAS UNABLE TO PRINT TAGS BECUASE THE SOFTWARE WENT DOWN

2/15/16****THE CREDIT CARD JACK I PURCHASED FROM THEM---ONLY LASTED 4 MONTHS- THEY WOULD NOT REPLACE - AND THEY ARE BACK ORDERED FOR A MONTH- SO NOW I HAVE TO WAIT A MONTH TO GET A NEW CREDIT CARD PROCESSOR....AND HAVE TO HAND KEY IN EVERY TRANSACTION.

Belljar3 0
Verenigde Staten
11 maanden gebruiken de app
17 december 2020

I have used the new POS app and have to say it isn't as intuitive as the last version which I loved. The product images are really muted and the card payment choice is confusing at first

Trixski
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
3 november 2018

In android tablet doesn't support thermal receipt printer. While in ipad just support only few thermal printer.

BOKITTA SYAHERA
Maleisië
Meer dan 3 jaar gebruiken de app
29 september 2016

Love everything about it for our in store needs. The one and only thing they need to fix is the barcode app. Takes WAY too much time and energy to use dymo's software, messing with CSV. files etc etc. Please Shopify, fix this. It's very important to me that this issue gets addressed.

Sage Candles
Canada
Meer dan een jaar gebruiken de app
3 december 2020

Not keeping inventory from POS to Shopify Online
Refund to gift card on Shopify Online. Only allows to refund to original payment.

Jayden P Boutique
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
23 januari 2020

Since the second to last update earlier this week, POS App no longer functions properly with PopM Till. Transaction is completed, the cash drawer won't open automatically (as it should for cash) and receipt won't print until I close the app and restart it, for both actions. Please fix this.

Girlguiding North West England Shop
Verenigd Koninkrijk
Ongeveer 3 jaar gebruiken de app
7 juli 2021

Shopify POS has made the integration of our physical retail store and online store absolutely seamless. The additional of the apps to streamline our workflow is incredible!

Toybox Tales
Australië
2 maanden gebruiken de app