Point of Sale

this app helps me so much so I like it. Even though I'm in the online business for a while I can benefit from it

I am disappointed I will now have to pay for features I do not use just to keep the few I do use. Here is a feature I need that is currently not available on PRO but should be.
I cannot partially fulfill an order for in-store pick up. I can if the items are being shipped, but not if the customer is local. If a customer pre orders a holiday item plus adds in stock items to their cart, I cannot fill only the in-stock items and leave the holiday item as partially filled like you can when an item ships.
I am sad Shopify is making the change during our busy season. Please wait until February when retail is slower. I really cannot absorb the additional fees this year. Your timing could be better.
Updated 11/1/20: The new POS Lite is too limitting but POS pro is too much for my little shop. I occasionally need to exchange an item for a customer, ship to customers who are in quarantine, and use Stocky. I do not need the other features and do want to pay for them. Now I need to look at dropping the apps I use to make up for the difference. Do you have a free label making app? I love Lucky Orange, but they may get bumped. Your timing is horrible. Now I need to look around for another POS.

The POS app is much better than some I've tried and works well with my eCom site that is also run by Shopify. Customer service is excellent. There are still some improvements to be made before I'm able to award 5*, especially as it is a fairly expensive system it feel it should be a little more seamless and a few things need to be ironed out, such as exchanges and refunds, but overall I do believe Shopify to be the best omni-channel option available on the market.

The campaign has talked enough about the new features of this soon-to-pay brand new POS pro.

Here's something I found that need to be fixed before we are actually charged.

The NEW POS PRO doesn't allow you to add shipping in a quote. Once you add a shipping, you are only allowed to either 'go back' or to 'checkout'.

The NEW POS PRO doesn't show correct staff who sent out the quote. The app requires an account with full permission to sign in and then a staff with restricted permission to log in with their pin. Once a quote is sent out by a staff without full permission, the quote is always linked to the account owner. Once customer pays the quote online, the system attributes the sales to the account owner instead of the staff who actually sent out the quote, causing report issues.

I used this at a pop up show last weekend and it was utter trash! I didn’t have good solid data connection so it wouldn’t accept card payments. I lost so many sales because their offline mode doesn’t accept cards. What the heck, I’m going back to square!

PSA: When you enter in an address to collect sales tax, they do not have the correct tax rate system. I entered my correct address, which on the government website has a 3.5% local sales tax rate, but because Shopify POS is super behind, they use a "Basic System" to determine the tax rate, which is 4% lower than it should have been, leaving ME to pay the remaining taxes out of pocket. I am not sure how this app is even legal if they cant even provide the correct tax rate!

POS is a simple way of using a shop till. It syncs brilliantly with your E-Store and is pretty seamless. I think over time it will improve, such as more sophisticated options with customers purchases such as accounts, credit limits etc. Also be careful of discounts, we found it was easy to make mistakes and charge the customer wrong amounts. We've overcome that now.

The POS is easy to use and has allowed us to better sell our items. We are now selling without issues and have ordered the Shopify Card Reader.

Wir verwenden diese App nun bereits 1 Jahr lang, aber seitdem tut sich wenig bei den Verbesserungen. Das UI könnte viel mehr Anpassungen gebrauchen, z. B. die Größen der Kachel, die UX ist wenig intuitiv. Dazu wird uns seit Wochen immer wieder eingeblendet, dass TSE nicht aktiv ist. Die Z-Bons zeigen selten die richtigen Umsätze, immer wieder fallen Kartenzahlungen hinten runter. Alles in allem leider kein verlässliches System. Wir werden uns eine Alternative suchen

We are having a problem with the scanner,IT DOES NOT WORK.I feel I'm getting the ''runaround''.We purchased all the equipment 2weeks ago and still cannot barcode anything.We called on Fri,Sat,and Sun and got nobody.The scanner came with no instructions so we went online to learn how to set up.It took 2 days to get a response,ok sat. and sun. I thought they had 24-7 help.seems to be 9to5. mon. thru fri. The box it came in seemed to be opened before.We have a lot of product on the online store and we have to manually remove items if we sell out of our store front,I hope we don't sell something we don't have.I find it odd they don't call,we have to do everything via email which takes a lot longer.My advise buy the CHS 7Ci on eBay and save $70.00,at least you can return it with no questions asked and ''you get the stand with it''.So we wait for another email:( This process took 5 days and they finally said the scanner is bad.What took 5 days to do via email would have taken 5 minutes buy phone. Now we wait to be approved by the "hardware dept"for a new one,we are now 9 days without a scanner,waiting for another email :( So we were told to buy another scanner before they even credit my account.This all started on 3/3/17,it is now 3/12/17,we went to eBay and bought a used one.I will update this as I go.Still waiting for credit on the bad scanner,and a SHIPPING LABEL!!!!!!!!!! Do not use this company.